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Weekend Helpdesk Jobs in Frederick, MD (NOW HIRING)

STULZ USA

Helpdesk Technician I

Frederick, MD · On-site

$20 - $26.75/hr

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and ...

STULZ USA

Helpdesk Technician I

Frederick, MD

$20 - $26.75/hr

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and ...

Titan Technologies

IT HelpDesk Technician

Derwood, MD · Hybrid

We are seeking an experienced helpdesk technician with a strong understanding of a Windows-based AD/Azure network environment, Lenovo and Dell PC hardware, a general knowledge of IT operations and ...

New

Titan Technologies

IT HelpDesk Technician

Derwood, MD · On-site

We are seeking an experienced helpdesk technician with a strong understanding of a Windows-based AD/Azure network environment, Lenovo and Dell PC hardware, a general knowledge of IT operations and ...

New

JSSA

Weekend Driver

Rockville, MD · On-site

$23/hr

Weekend Differential: *Additional $5.00 per hour * License Required: CDL-P * Location: Rockville ... Clearly announce stops and provide helpful customer service. * Perform pre-trip and post-trip ...

jssa

Weekend Driver

Rockville, MD · On-site

$23/hr

Weekend Differential: *Additional $5.00 per hour * License Required: CDL-P * Location: Rockville ... Clearly announce stops and provide helpful customer service. * Perform pre-trip and post-trip ...

Quantum Leap Research, LLC

Be Seen First

IT Helpdesk Technician, User Support

Leesburg, VA · On-site

$80K - $95K/yr

We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our ...

Outward Bound Hounds

Weekend Dog Walker

Gaithersburg, MD · On-site

$18 - $22/hr

Evening help comes up occasionally, tied to overnight bookings, generally in the 5-9 PM window depending on the client -not a fixed nightly slot. What a Weekend Looks Like You'll receive walk ...

JSSA

Weekend Driver (Early Shift)

Rockville, MD · On-site

$23/hr

Weekend Differential: *Additional $5.00 per hour * License Required: CDL-P * Location: Rockville ... Clearly announce stops and provide helpful customer service. * Perform pre-trip and post-trip ...

GXO Logistics

Lead - Weekend Afternoon

Leesburg, VA · On-site

$19.25 - $24.50/hr

Weekend Afternoon, Friday - Monday, 2:00PM - 1:00AM Our employees are our greatest asset! We're ... Become a part of GXO, and you'll have a starring role in helping us provide exceptional daily ...

GXO Logistics

Lead - Weekend Afternoon

Leesburg, VA

$18.50 - $23.50/hr

Weekend Afternoon, Friday - Monday, 2:00PM - 1:00AM Our employees are our greatest asset! We're ... Become a part of GXO, and you'll have a starring role in helping us provide exceptional daily ...

GXO Logistics

Lead - Weekend Afternoon

Leesburg, VA · On-site

$18.50 - $23.50/hr

Weekend Afternoon, Friday - Monday, 2:00PM - 1:00AM Our employees are our greatest asset! We're ... Become a part of GXO, and you'll have a starring role in helping us provide exceptional daily ...

jssa

Weekend Driver (Early Shift)

Rockville, MD · On-site

$23/hr

Weekend Differential: *Additional $5.00 per hour * License Required: CDL-P * Location: Rockville ... Clearly announce stops and provide helpful customer service. * Perform pre-trip and post-trip ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Provide phone and helpdesk support for local and off-site employees. * Diagnose system errors and ... Possible after-hours/weekend work. * Ability to lift up to 50lbs * Perform other duties as assigned.

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Weekend Helpdesk information

See Frederick, MD salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend helpdesk in Frederick, MD is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $25.82 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Frederick, MD?

The most popular types of Helpdesk jobs in Frederick, MD are:

What are popular job titles related to Weekend Helpdesk jobs in Frederick, MD?

For Weekend Helpdesk jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Frederick, MD look for?

The top searched job categories for Weekend Helpdesk jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Weekend Helpdesk jobs?

Cities near Frederick, MD with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you

Helpdesk Technician I

STULZ USA

Frederick, MD • On-site

$20 - $26.75/hr

Full-time

Re-posted 21 days ago

Job description

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors problems using applicable systems and tools. In addition, Help Desk Technicians may coordinate with other teams or departments to resolve user problems. Works under moderate supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Install operating system and company applications on new computers.
Configure on-premises workspaces with computers, monitors, telephones, port replicators, battery backups etc.
Configure and support shared mini-computer stations.
Provide user and technical support for on-premises, and remote employees.
Responsible for VPN account setup/management and support.
Responsible for Active Directory and Microsoft Office 365 user and group creations and configurations.
Utilize Active Directory Group Policy to manage Users and Organizational Units.
Assist in managing wireless networks for multiple buildings and troubleshoot problems with wireless connectivity.
Install and manage all printers/copiers.
Manage badge printing operations, including creating, credentialing, and administering.
Monitor backup software and restore files/directories whenever needed.
Provide support for VoIP & Company issued phones
Update company intranet in Microsoft SharePoint.
Assist in maintaining stock and organization of IT supplies.
Manage and maintain the ticketing system queue, ensure timely updates and accurate documentation of all requests.
QUALIFICATIONS:
Able to work independently, under general supervision.
Excellent communication skills.
Must be able to work a flexible schedule when required.
Ability to lift a minimum of 30 to 50 lbs.
EDUCATION/EXPERIENCE:
Associate degree in information technology or equivalent experience.
Minimum of 3 years' experience in an IT related field.
Relevant technical certification preferred.
Experience with Windows Server, Desktop operating systems and hardware, as well as server virtualization in Microsoft AZURE.
Experience supporting WAN/LAN in a corporate environment.
Experience with enterprise technologies and platforms including Microsoft Exchange, Microsoft SharePoint, ThreatLocker, ticketing systems, and Ubiquiti networking solutions is preferred
Advanced troubleshooting skills.
LANGUAGE SKILLS: Ability to read and understand English instructions.

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