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Weekend Helpdesk Jobs in Frederick, MD (NOW HIRING)

Helpdesk Technician I

Frederick, MD

$20 - $26.75/hr

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and ...

Helpdesk Technician I

Frederick, MD ยท On-site

$20 - $26.75/hr

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and ...

Be Seen First

We are looking for a junior to mid-level IT Helpdesk Support Technician to help support and maintain our internal services. A successful candidate must have the capacity and desire to learn. Our ...

Lead - Weekend Afternoon

Leesburg, VA ยท On-site

$18.50 - $23.50/hr

Weekend Afternoon, Friday - Monday, 2:00PM - 1:00AM Our employees are our greatest asset! We're ... Become a part of GXO, and you'll have a starring role in helping us provide exceptional daily ...

Lead - Weekend Afternoon

Leesburg, VA ยท On-site

$18.50 - $23.50/hr

Weekend Afternoon, Friday - Monday, 2:00PM - 1:00AM Our employees are our greatest asset! We're ... Become a part of GXO, and you'll have a starring role in helping us provide exceptional daily ...

Bindery Helper

Frederick, MD ยท On-site

$16/hr

Position Summary The Bindery Helper supports production operations by preparing and finishing ... Work overtime and weekends as required based on production needs Quality Control * Review and ...

Bindery Helper

Frederick, MD ยท On-site

$16/hr

Work overtime and weekends asrequiredbased on production needs Quality Control * Review and understand job instructions prior to starting work * Maintain quality standards throughout the production ...

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Weekend Helpdesk information

See Frederick, MD salary details

$12

$23

$33

How much do weekend helpdesk jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for weekend helpdesk in Frederick, MD is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $25.82 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Frederick, MD? The most popular types of Helpdesk jobs in Frederick, MD are:
What are popular job titles related to Weekend Helpdesk jobs in Frederick, MD? For Weekend Helpdesk jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Frederick, MD look for? The top searched job categories for Weekend Helpdesk jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Weekend Helpdesk jobs? Cities near Frederick, MD with the most Weekend Helpdesk job openings:

Senior Helpdesk Technician

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Rockville, MD โ€ข On-site

$20.50 - $27.50/hr

Full-time

Re-posted 20 days ago


Job description

Grunley Construction is a leading general contractor specializing in high-profile commercial, institutional, and government projects in the DMV. With a reputation for excellence, innovation, and integrity, we deliver complex construction projects that meet the highest standards of quality and safety. Our team is committed to fostering collaboration and continuous improvement, ensuring that every project exceeds client expectations. Join us and be part of a company that values professional growth, teamwork, and making a lasting impact on the communities we serve.

The Senior Helpdesk Technician serves as the technical lead and assists in the oversight of helpdesk operations. This role provides advanced troubleshooting for workstations, applications, MAC and Microsoft-based environments while managing tickets in Freshservice.

The position assists the IT Manager with SLA compliance, reporting, security, documentation, and process improvement initiatives. Responsibilities include resolving complex technical issues, supporting users across multiple channels, providing remote jobsite support, assisting with network rack setup, and coordinating with vendors.

The technician is responsible for tracking and resolving incidents in a timely manner while contributing to knowledge management and executing operational tasks and projects with minimal supervision.

Reports to: IT Manager

Must be a U.S. Citizen