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Weekend Helpdesk Jobs in Salisbury, MD (NOW HIRING)

DK Consulting, LLC

Helpdesk Specialist

Salisbury, MD · On-site

Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday ...

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Weekend Helpdesk information

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How much do weekend helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend helpdesk in Salisbury, MD is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Salisbury, MD?

The most popular types of Helpdesk jobs in Salisbury, MD are:

What are popular job titles related to Weekend Helpdesk jobs in Salisbury, MD?

For Weekend Helpdesk jobs in Salisbury, MD, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Salisbury, MD look for?

The top searched job categories for Weekend Helpdesk jobs in Salisbury, MD are:

What cities near Salisbury, MD are hiring for Weekend Helpdesk jobs?

Cities near Salisbury, MD with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Salisbury, MD as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,552 per year, or $22.9 per hour.

Helpdesk Specialist

DK Consulting, LLC

Salisbury, MD • On-site

Full-time

Re-posted 6 days ago

Job description

DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one 'critical resource' to assuming responsibility for an entire IT project.
Overview: Seeking a Tier 1-2 Help Desk Specialist supporting State Highway Administration for a long-term project. Immediate availability is required for this position. Hours will consist of 8am-5pm, Monday - Friday, except for State holidays.
Position: Helpdesk Support Specialist
Client: State Highway Administration
Work location: Salisbury, Maryland (100% onsite)
Interview mode: Virtual
Requirements:
  • 4 years' experience providing Tier 1-2 Help Desk Support
  • 2 years' experience providing service desk support using ticketing software
  • Experience troubleshooting PC and Microsoft hardware or software
  • Support for PCs, laptops, thin clients, stand-alone and networked printers, standalone and networked scanners, and modems
  • Prior experience working with Active Directory
  • Demonstrated experience installing, upgrading, and configuring:
    • Desktop Operating Systems: Windows 2000, Windows XP, Windows
    • Server Operating Systems: Windows 2000, Windows 2003
    • Microsoft Active Directory Services
  • Proficiency in Microsoft Office 2007 Professional Suite, Microsoft Outlook 2003, McAfee Virus Scan, LANDesk, Adobe Acrobat, Photo Editor, Cisco VPN software and imaging software
  • Service desk software (opening, documenting, closing, and follow up on service calls)
  • Must be proficient in E-mail/Scheduling: Microsoft Outlook 2003
  • Needs to maintain excellent customer service skills as well as outstanding verbal and written communication skills
  • Successful results of a background check

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