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Weekend Helpdesk Jobs in Edison, NJ (NOW HIRING)

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

Helpdesk Tech Lead

Somerset, NJ · On-site

$21.25 - $28.50/hr

Manage incidents through Help Desk ticketing system. * Handle escalated issues that level 1 support may not be able to handle. * Responsible for managing and monitoring applications in support of the ...

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

Senior Helpdesk Technician

Manhattan, NY

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

Senior Helpdesk Technician

Manhattan, NY · On-site

$22 - $29.50/hr

It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more ...

JOB SUMMARY As a Helpdesk Engineer at CTS, you will play a crucial role within our Service Delivery ... Some night and/or weekend work may at times be required. COMPENSATION The salary range for this ...

By joining our team, you will not only help empower businesses with cutting-edge IT solutions but ... Some night and/or weekend work may at times be required. COMPENSATION The salary range for this ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

About the Organization Concern Housing is a non-profit agency committed to helping individuals and ... is seeking a Weekend Counselor to be responsible for assisting the Supervisor and Service ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

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Weekend Helpdesk information

See Edison, NJ salary details

$13

$23

$35

How much do weekend helpdesk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for weekend helpdesk in Edison, NJ is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Edison, NJ? The most popular types of Helpdesk jobs in Edison, NJ are:
What are popular job titles related to Weekend Helpdesk jobs in Edison, NJ? For Weekend Helpdesk jobs in Edison, NJ, the most frequently searched job titles are:
What cities near Edison, NJ are hiring for Weekend Helpdesk jobs? Cities near Edison, NJ with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Edison, NJ as of June 2026, with employment types broken down into 2% As Needed, 3% Full Time, 83% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.
Senior Helpdesk Technician

Senior Helpdesk Technician

City of New York

Manhattan, NY • On-site

$80K - $90K/yr

Full-time

Posted 2 days ago


City Of New York rating

7.3

Company rating: 7.3 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

502nd of 668 rated public administrative organizations


Job description

Company Description
Job Description
DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:
- Recruiting, hiring, and training City employees.
- Managing 56 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.
When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide
meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. DCAS Information Technology works in conjunction with the NYC Office of Technology and Innovation (OTI) on the daily management and support of the DCAS computer network. DCAS IT team members are responsible for the agencies software and hardware needs, the development and maintenance of applications, maintenance of the DCAS internet and intranet (DCASConnect) sites, the DCAS Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network.
Responsibilities include:
- Inventory Management related: Manages the lifecycle of the asset class.
- Maintains efficient inventory bookkeeping by creating systems of records with auditable controls
- Determines the overall suitability and health of assets to ensure that each asset is performing to its specifications, and fulfills the required business need
- Reconciles IT capital asset purchases on an annual basis.
- Reconciliation between inventory in the systems with physical count.
- Provides quality control of the asset data in the Inventory Database.
- Responsible for distributing IT assets.
- Conducts periodic physical inventories of all appropriate assets.
- Manages user acknowledgment of IT assets received.
- Responsible for quality and efficiency of problem resolution where Asset Management is required.
- Reviews all asset discrepancies.
- Review asset inventory information in the physical environment for variances with asset records in the inventory systems and provides resolutions.
- Analyses all variances and makes recommendations to perform inventory cycle count.
- Initiates end of life, salvage process for assets.
- Audits asset inventory in storage.
- Prepare decommissioned assets for Auctioning.
- Contact vendor to replace\repair warrantied Assets.
- Work with auditors for annual inventory Audit.
- Occasionally need to visit and verify assets in 59 remote sites.
- Responsible for tagging and taking inventory on new assets.
To Apply:
Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 780033
No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.
Permanent employees in the title and comparable titles and those that are reachable on the civil service list are eligible to apply.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.
COMPUTER ASSOC (OPERATIONS) - 13621
Qualifications
1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi- tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or
2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described
in "1" above; or
4. A satisfactory combination of education and/or experience equivalent to "1", "2",or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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