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Weekend Helpdesk Jobs in Maryland (NOW HIRING)

STULZ USA

Helpdesk Technician I

Frederick, MD · On-site

$20 - $26.75/hr

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and ...

Maximus

Helpdesk Shift Supervisor

Annapolis, MD · On-site

As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD · On-site

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD · On-site

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

TEKsystems

Helpdesk Support Specialist

Catonsville, MD · On-site +1

$18 - $19/hr

We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...

TEKsystems

Helpdesk Support Specialist

Catonsville, MD · On-site +1

$18 - $19/hr

We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...

Meow Wolf

IT Helpdesk Engineer

California, MD

$35.25/hr

Triage and work tickets in the helpdesk system; document actions and resolutions. * Configure ... weekends, and holidays as needed). Supervisor Responsibilities This position does not require ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Maryland

Weekend Helpdesk information

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Maryland?

The most popular types of Helpdesk jobs in Maryland are:

What are popular job titles related to Weekend Helpdesk jobs in Maryland?

For Weekend Helpdesk jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Maryland look for?

The top searched job categories for Weekend Helpdesk jobs in Maryland are:

What cities in Maryland are hiring for Weekend Helpdesk jobs?

Cities in Maryland with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Helpdesk Technician I

STULZ USA

Frederick, MD • On-site

$20 - $26.75/hr

Full-time

Re-posted 5 days ago

Job description

The Help Desk Technician I/II identifies, researches, and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors problems using applicable systems and tools.  In addition, Help Desk Technicians may coordinate with other teams or departments to resolve user problems. Works under moderate supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Install operating system and company applications on new computers.
Configure on-premises workspaces with computers, monitors, telephones, port replicators, battery backups etc.
Configure and support shared mini-computer stations.

Provide user and technical support for on-premises, and remote employees.
Responsible for VPN account setup/management and support.
Responsible for Active Directory and Microsoft Office 365 user and group creations and configurations.
Utilize Active Directory Group Policy to manage Users and Organizational Units.
Assist in managing wireless networks for multiple buildings and troubleshoot problems with wireless connectivity.
Install and manage all printers/copiers.

Manage badge printing operations, including creating, credentialing, and administering.
Monitor backup software and restore files/directories whenever needed.
Provide support for VoIP & Company issued phones
Update company intranet in Microsoft SharePoint.
Assist in maintaining stock and organization of IT supplies.

Manage and maintain the ticketing system queue, ensure timely updates and accurate documentation of all requests.

QUALIFICATIONS:

Able to work independently, under general supervision.
Excellent communication skills.
Must be able to work a flexible schedule when required.
Ability to lift a minimum of 30 to 50 lbs. 

EDUCATION/EXPERIENCE:

Associate degree in information technology or equivalent experience.
Minimum of 3 years' experience in an IT related field.
Relevant technical certification preferred.

Experience with Windows Server, Desktop operating systems and hardware, as well as server virtualization in Microsoft AZURE.
Experience supporting WAN/LAN in a corporate environment.
Experience with enterprise technologies and platforms including Microsoft Exchange, Microsoft SharePoint, ThreatLocker, ticketing systems, and Ubiquiti networking solutions is preferred
Advanced troubleshooting skills.

LANGUAGE SKILLS:  Ability to read and understand English instructions.

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