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Weekend Customer Success Jobs in Georgia (NOW HIRING)

Private Company

Customer Success Specialist

Suwanee, GA · On-site

$20/hr

We are seeking a highly motivated and customer-focused Customer Success Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring their ...

FlowPath

As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience ...

Scandit

Customer Success Engineer

Atlanta, GA · On-site +1

Customer Success Engineer Scandit USA (East Coast) Imagine the what. Build the how. Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient ...

Altium Limited

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Private Company

Customer Success Specialist

Suwanee, GA · On-site

$20/hr

We are seeking a highly motivated and customer-focused Customer Success Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring their ...

Applied Systems, Inc.

Customer Success Manager

Atlanta, GA · On-site

$65K - $95K/yr

Customer Success Salary Range: $65,000-$95,000 USD Location: This role is aligned to our hub locations in the US (Chicago, Atlanta, Dallas). While we're especially interested in candidates in or near ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Managerto join our AMER team. You'llmanage your ownaccounts focusedon driving retention, expansion, and true customer ...

UserIQ

Customer Success Manager

Atlanta, GA

Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases.

Lever Demo 2

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

Delaney Co

Customer Success Specialist

Sugar Hill, GA · On-site

$18 - $21/hr

The Customer Success Specialist (CSS) provides a trusted advisor relationship with his or her customers through consistent, effective communication on all customer requests. The CSS maintains close ...

Infor

Senior Director, Customer Success

Atlanta, GA · On-site

Senior Director, Customer Success Department: SaaS Employment Type: Full Time Location: Atlanta Description The Senior Director of Customer Success is responsible for leading a team of 8+ Customer ...

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Showing results 41-60

All JobsCustomer Success JobsWeekend Customer Success JobsWeekend Customer Success Jobs in Georgia

Weekend Customer Success information

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Georgia?

The most popular types of Customer Success jobs in Georgia are:

What are popular job titles related to Weekend Customer Success jobs in Georgia?

For Weekend Customer Success jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Success jobs in Georgia look for?

The top searched job categories for Weekend Customer Success jobs in Georgia are:

What cities in Georgia are hiring for Weekend Customer Success jobs?

Cities in Georgia with the most Weekend Customer Success job openings:

Weekend Customer Success jobs near you

Customer Success Specialist

Private Company

Suwanee, GA • On-site

$20/hr

Full-time

Retirement, PTO

Re-posted 11 days ago

Job description

We are seeking a highly motivated and customer-focused Customer Success Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring their satisfaction, success, and long-term loyalty. This position requires occasional travel to industry trade shows and events, providing opportunities to connect with clients and represent our company

Key Responsibilities:

  • Customer Support & Engagement:

    • Serve as the main point of contact for customer inquiries, issues, and feedback.
    • Assist customers with onboarding, training, and product education to ensure they maximize the value of our products and services.
    • Proactively check in with customers to assess their needs and address concerns.

  • Account Management:

    • Build and maintain strong, long-lasting relationships with clients.
    • Monitor customer usage and satisfaction metrics to identify growth opportunities and potential challenges.
    • Work closely with the sales and marketing teams to support upsell and cross-sell initiatives.

  • Problem Resolution:

    • Collaborate with internal teams to resolve customer issues promptly and effectively.
    • Identify trends in customer challenges and suggest improvements to processes, products, or services.

  • Event Representation:

    • Represent the company at trade shows and industry events (4-8 times annually).
    • Network with existing and potential customers, providing product demonstrations and gathering feedback.
    • Assist with event setup, booth management, and follow-up on leads post-event.

  • Documentation & Reporting:

    • Maintain accurate records of customer interactions, inquiries, and feedback in the CRM system.
    • Provide regular updates and reports to leadership on customer satisfaction and retention metrics.

Qualifications:

  • Proven experience in customer success, account management, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and organizational abilities.
  • Willingness and ability to travel for trade shows and events (approximately 4-8 trips per year).
  • Proficiency in CRM software and standard office applications.
  • Background in the dental, medical, or related industries is a plus but not required.

What We Offer:

  • Competitive salary and 401k package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative team environment.
  • Travel and networking opportunities within the industry.