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Weekend Customer Success Jobs in Cleveland, GA (NOW HIRING)

Working Conditions: Full-time position with the possibility of evening and/or weekend hours based ... and success. We empower team members with the resources, support, and opportunities needed to ...

Customer Service Representative

Gainesville, GA · On-site

$15 - $20.25/hr

Working Conditions: • Full-time position with the possibility of evening and/or weekend hours ... and success. We empower team members with the resources, support, and opportunities needed to ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

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Weekend Customer Success information

See Cleveland, GA salary details

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How much do weekend customer success jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend customer success in Cleveland, GA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Cleveland, GA?

The most popular types of Customer Success jobs in Cleveland, GA are:

What job categories do people searching Weekend Customer Success jobs in Cleveland, GA look for?

The top searched job categories for Weekend Customer Success jobs in Cleveland, GA are:

What cities near Cleveland, GA are hiring for Weekend Customer Success jobs?

Cities near Cleveland, GA with the most Weekend Customer Success job openings:

Customer Service Representative

Lee Matthews Agency, Inc.

Gainesville, GA • On-site

$55K - $75K/yr

Full-time

Retirement, PTO

Re-posted 9 days ago


Job description

Benefits:
  • Internal Competitions
  • Weekends Off
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Licensed Insurance Customer Service Representative
Lee Matthews Agency | Gainesville, GA

Build Lasting Relationships While Helping Customers Protect What Matters Most
Are you a licensed insurance professional who enjoys helping people and providing outstanding customer service? Do you take pride in building long-term relationships and ensuring customers have the protection they need?
Lee Matthews Agency is looking for a Licensed Insurance Customer Service Representative to join our growing team in Gainesville, GA. We're seeking someone with at least six months of insurance agency experience who is passionate about delivering exceptional service, strengthening customer relationships, and helping retain our valued clients.
This is an excellent opportunity for someone who enjoys solving problems, educating customers, and creating a positive client experience while contributing to the continued success of the agency.
Why Join Lee Matthews Agency?
  • Competitive salary plus performance-based bonus opportunities.
  • Established agency with a loyal and growing client base.
  • Supportive, team-oriented work environment.
  • Ongoing coaching and professional development.
  • Opportunities for career growth and increased responsibility.
  • A rewarding career helping customers protect what matters most.
What You'll Do
As a Licensed Insurance Customer Service Representative, you'll be the trusted point of contact for our clients, providing exceptional service while helping strengthen customer relationships and improve retention.
Responsibilities
  • Build and maintain strong relationships with existing policyholders.
  • Assist clients with policy changes, renewals, billing questions, and coverage updates.
  • Conduct proactive policy reviews to ensure customers have the right protection for their changing needs.
  • Educate clients on policy options, available discounts, and coverage enhancements.
  • Resolve customer questions and concerns with professionalism and care.
  • Support customer retention by delivering an outstanding service experience.
  • Identify opportunities to strengthen accounts through appropriate coverage recommendations and cross-selling when it benefits the client
  • Process policy transactions accurately and maintain organized customer records.
  • Work closely with agency team members to ensure every customer receives exceptional service.
What We're Looking For
Required Qualifications
  • Active Property & Casualty Insurance License.
  • Minimum of 6 months of insurance agency or insurance customer service experience.
  • Excellent communication and relationship-building skills.
  • Strong attention to detail and organizational abilities.
  • Comfortable using agency management systems and computer software.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Able to encourage and prioritize client retention
Ideal Candidate
  • Passionate about helping customers and providing exceptional service.
  • Patient, empathetic, and solution-oriented.
  • Professional, dependable, and highly organized.
  • Enjoys building long-term client relationships.
  • Proactive in identifying ways to improve the customer experience.
  • Team player with a positive attitude and strong work ethic.
  • Interested in building a long-term career in the insurance industry.
At Lee Matthews Agency, we believe outstanding customer service is the foundation of lasting client relationships. We invest in our team through training, collaboration, and opportunities for professional growth because we know that when our employees succeed, our customers do too.
Apply today and continue your insurance career with Lee Matthews Agency in Gainesville, GA!