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Weekend Customer Success Jobs in Chamblee, GA (NOW HIRING)

Finastra

Customer Success Director

Atlanta, GA · On-site

The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer Success strategy across a defined portfolio, region, or segment within Finastra's Corporate Lending ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems Inc.

Customer Success Manager

Atlanta, GA · Hybrid

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Finastra

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing value, adoption, and satisfaction from Finastra's Retail Lending solutions - LaserPro and ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

$90 - $135/hr

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Flowable USA Inc.

Customer Success Manager

Atlanta, GA · On-site

$120 - $160/hr

Customer Success Manager Customer Success Manager Flowable is the agentic process automation and case management technology of choice for process‑intensive enterprises and organizations with tough ...

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Evident.io

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure ...

Trimble

Manager, Customer Success

Alpharetta, GA

Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to shape the future of customer engagement for top-tier clients at Trimble? We are seeking a strategic ...

Jobtailor

Customer Success Manager

Atlanta, GA · On-site

$90 - $130/hr

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross‑functional collaboration. Candidates must be based in the greater ...

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All JobsCustomer Success JobsWeekend Customer Success JobsWeekend Customer Success Jobs in Chamblee, GA

Weekend Customer Success information

See Chamblee, GA salary details

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How much do weekend customer success jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for weekend customer success in Chamblee, GA is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Chamblee, GA?

The most popular types of Customer Success jobs in Chamblee, GA are:

What job categories do people searching Weekend Customer Success jobs in Chamblee, GA look for?

The top searched job categories for Weekend Customer Success jobs in Chamblee, GA are:

What cities near Chamblee, GA are hiring for Weekend Customer Success jobs?

Cities near Chamblee, GA with the most Weekend Customer Success job openings:

Weekend Customer Success jobs near you

Customer Success Engineer

Engle Martin & Associates

Atlanta, GA • On-site

Full-time

Posted 4 days ago

Job description


TITLE: Customer Success Engineer
DEPARTMENT: Information Technology
REPORTS TO: IT Customer Success Manager
STATUS: Regular, full-time; non-exempt
SUMMARY OF JOB PURPOSE
The Customer Success Engineer supports the company's IT department by troubleshooting and resolving all Tier 1 and Tier 2 IT support requests assigned to the CST (Customer Success Team) by the EMSD (Engle Martin Service Desk) ticketing system. The Customer Success Engineer must be aware of any consistent, repetitive issues that may require more investigation, escalation, and/or permanent solutions. In general, the incumbent must possess intermediate knowledge to troubleshoot basic to advanced hardware and software problems and must also possess the ability to convey complex technical concepts in a non-technical, user-friendly way.
PRIMARY JOB RESPONSIBILITIES
  • Offers technical support to both internal and external Team Members through existing phone and email systems to solve Tier 1 and Tier 2 technical problems. Presents complex technical information and solutions to non-technical audiences.
  • Resolves assigned support incidents and tasks within the established SLA parameters.
  • Creates, maintains, and terminates user accounts such as Active Director, Box.com, Office365, AT&T, GFI, CRM, MAS, and Xactimate. Ensures auditing requirements are being followed for user access.
  • Possesses intermediate understanding of networking principles to troubleshoot and resolve network connectivity issues such as printing/scanning, LAN, WAN, wireless, VPN, and Remote Desktop issues.
  • Configures and ships equipment for new users and/or users due for an upgrade. Removes and backs up local data as well as ensuring equipment is returned or reassigned from terminated users.
  • Maintains the Netsuite asset tracking system; ensures enough IT inventory is maintained to support the company.
  • Keeps all laptops and desktops current with the Sophos Anti-Virus Administration Kit including running weekly virus database updates and scans.
  • Basic administrative duties including but not limited to supplying proper documentation and/or user guides for applications, answering the helpdesk phone line, answering the IT door, receiving parcels and shipping IT inventory, maintaining various organizational spreadsheets, and general support.
  • Assists with training Associate Customer Success Engineer(s) with functions that are more complex.
  • Collaborate with Systems Engineer and Network Administrator on additional special projects.
  • Provides emergency support during the accepted on-call schedule during weekends and weekdays. On occasion, participation may be required in the design, testing, and implementation of new or redesigned applications and/or processes which may require working after normal support hours.
  • Maintains working knowledge of hardware/equipment including HP laptops and desktops, Planar monitors, HP docking stations, Olympus digital recorders and transcription pedals, HP printers and scanners, Lanier Scanner/Copier/Printer, Sharp Scanner/Copier/Printer, Polycom VOIP phones, Pitney Bowes postage machines, and various projectors. Also maintains a basic knowledge of Apple, Android, Windows, and Blackberry mobile operating systems for VPN on mobile devices.
  • Working knowledge of software/applications including Windows 11, Internet Explorer, Microsoft Office, Foxit, Microsoft Office365, Microsoft CRM, Xactimate, Riskmaster, VPN Clients, Sophos Anti-Virus, eFax, and internal applications such as Digital Dictation, Photo Report Application, and DTE.
  • Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
  • Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM and its endeavors.
  • Upholds the values of Engle Martin and Our Foundation.

REQUIRED EDUCATION & EXPERIENCE
  • 4-5 years of recent help desk experience
  • 4-5 years of PC Hardware, Windows 10, and Window 11 experience preferred

DESIRED KNOWLEDGE, SKILLS & ABILITIES
  • Thorough skill set in Microsoft Office Suite (including but not limited to Word, Excel, PowerPoint, Outlook, and SharePoint)
  • Keyboarding skills (including speed and accuracy)
  • Effective written and verbal communication skills with the ability to clearly and succinctly articulate concepts and findings
  • Basic mathematical skills
  • Ability to operate standard office equipment
  • Intermediate data extraction skills for analysis and reporting purposes
  • Effective time management and organization skills
  • Excellent customer service skills
  • Detail-oriented, and the ability to research, investigate and problem solve
  • Team-oriented work style
  • Commitment to professional and personal growth and development
  • Trustworthiness, integrity, and personal accountability and adherence to standards of ethical behavior and professional conduct

WORKING CONDITIONS
Work is conducted primarily in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.
PHYSICAL ACTIVITIES AND REQUIREMENTS
Require to be on call from 6pm - 9pm EST on weekdays and 9am - 6pm on weekend. Lifting and carrying up to 30 lbs.; Frequent sitting, standing, walking, and bending; occasional kneeling, reaching, and stooping; handling office equipment; periodic driving may be required; visual acuity to prepare, read, and organize detailed hard copy and electronic documents; ability to speak and to hear the spoken word in normal face-to-face, web-based, and telephonic business communications. Willingness to accommodate occasional meetings and work activities that may be scheduled after normal daytime business hours.

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