Customer Success Manager
Atlanta, GA · Remote
As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...
Customer Success Manager
Atlanta, GA · Remote
As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...
Customer Success Manager
Atlanta, GA · Remote
As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...
Quick apply
Customer Success Manager
Atlanta, GA · Remote
As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Specialist
Atlanta, GA · On-site
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
Customer Success Specialist
Atlanta, GA · On-site
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
Customer Success Manager
Atlanta, GA · On-site
$33.65 - $63.65/hr
The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and ...
Customer Success Manager
Atlanta, GA · On-site
$33.65 - $63.65/hr
The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations, while proactively exceeding customer expectations through their ...
Customer Success Advocate
Atlanta, GA · On-site
Customer Success Advocate Responsibilities: • Google Contacts Onboarding & Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training ...
Customer Success Advocate
Atlanta, GA · On-site
Customer Success Advocate Responsibilities: • Google Contacts Onboarding & Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Quick apply
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their ...
Customer Success Manager
Atlanta, GA · On-site
The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy insight, and strong account management skills to ensure customers achieve measurable value from Finastra ...
Customer Success Manager
Atlanta, GA · On-site
The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy insight, and strong account management skills to ensure customers achieve measurable value from Finastra ...
Customer Success Specialist At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products ...
Customer Success Specialist At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...
Customer Success Specialist
Buford, GA · On-site
Customer Success Specialist We are seeking an enthusiastic, self-starter, hard-working, dedicated professional to join our Customer Success Team. This is an onsite full time Monday-Friday position.
Customer Success Specialist
Buford, GA · On-site
Customer Success Specialist We are seeking an enthusiastic, self-starter, hard-working, dedicated professional to join our Customer Success Team. This is an onsite full time Monday-Friday position.
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Kennesaw, GA · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Weekend Customer Success information
What is the difference between Weekend Customer Success vs Weekend Customer Support?
| Aspect | Weekend Customer Success | Weekend Customer Support |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring customer success | Providing technical assistance and resolving immediate customer issues |
| Required Skills | Communication, relationship management, product knowledge | Troubleshooting, technical knowledge, problem-solving |
| Work Environment | Proactive engagement, strategic planning | Reactive support, issue resolution |
| Common Certifications | Customer success certifications, CRM proficiency | Technical support certifications, product-specific training |
Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.
What are the most commonly searched types of Customer Success jobs in Georgia?
The most popular types of Customer Success jobs in Georgia are:
What are popular job titles related to Weekend Customer Success jobs in Georgia?
For Weekend Customer Success jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success jobs in Georgia look for?
The top searched job categories for Weekend Customer Success jobs in Georgia are:
- Totango
- Night Shift Customer Success Manager Remote
- Strategic Customer Success Manager
- Junior Customer Success Manager
- Seasonal Customer Success Manager
- Self Employed Customer Success Manager
- Customer Success Product Manager
- Amex Virtual Customer
- Customer Success Manager Live Music
- Customer Success Manager Iii
What cities in Georgia are hiring for Weekend Customer Success jobs?
Cities in Georgia with the most Weekend Customer Success job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
Job description
The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.
Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you'll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration.
Candidates must be based in the greater Atlanta area.
Key Responsibilities
Customer Relationship & Account Management
- Serve as the primary point of contact for assigned customer accounts post-sale
- Build trusted advisor relationships with customer stakeholders and executives
- Lead onboarding, ongoing enablement, and regular business reviews
Adoption & Value Realization
- Drive product adoption aligned to customer goals and use cases
- Proactively identify risks to retention and take action to mitigate churn
- Ensure customers clearly understand and achieve measurable value from Evident's solutions
- Own solution design and configuration during implementation, translating customer risk/compliance requirements into platform configuration
- Serve as the internal expert on how insurance and compliance requirements map to platform rules and decisioning logic
Renewals & Expansion
- Own customer renewals
- Identify and support expansion opportunities based on customer needs and outcomes
- Maintain accurate forecasting and account health reporting
Cross-Functional Collaboration
- Partner with Sales, Support, Product, and Engineering to advocate for customers
- Provide structured feedback on customer trends, product gaps, and opportunities
- Coordinate internal resources to resolve issues and deliver a strong customer experience
Operational Excellence
- Maintain accurate account data, notes, and health metrics in CRM
- Follow defined Customer Success processes while helping improve them over time
- Contribute to playbooks, best practices, and scalable CS motions
Requirements
- 3-6+ years of experience in Customer Success, Account Management, or a related client-facing role
- Prior experience in an onboarding or implementation role
- Experience managing a book of business with renewal and retention responsibility
- Experience working with insurance certificates (COIs), policy documents, or contract/compliance requirements - ability to read & interpret coverage terms, limits, and endorsements
- Ability to translate complex business or contractual requirements into system configurations (workflow rules, decisioning logic, or similar platform setup)
- Strong communication and presentation skills, including executive-level conversations
- Proven ability to manage multiple accounts and priorities simultaneously
- Comfort working with CRM and CS platforms (Salesforce experience strongly preferred)
- Experience in SaaS, B2B technology, identity, security, or compliance solutions
- Familiarity with customer health scoring and success metrics
- Experience supporting mid-market and/or enterprise customers
- Data-driven mindset with the ability to translate insights into action
Why Evident?
Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
Competitive pay package, including base pay and stock options
Full medical, dental, vision benefits and 401K
Unlimited PTO
Paid parental leave to support you and your family
Home internet stipend, virtual events, & more!
Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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