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Weekend Chat Support Jobs in Indiana (NOW HIRING)

Aegis Worldwide

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Customer Support Specialist

Fort Wayne, IN · On-site

$20 - $24/hr

... chat, ensuring a high level of customer satisfaction. * Review and verify data for accuracy ... Serve as a primary point of contact for customers, providing timely support and resolving inquiries ...

New

Verawholehealth

$18 - $27/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

Motorola

$55K - $60K/yr

Deliver first- and second-level technical support to end-users via phone, email, chat, and in-person channels. * Troubleshoot and resolve technical issues for the Flex Computer Aided Dispatch ...

Oaklawn

Youth Support Specialist

Mishawaka, IN · On-site

$17.04/hr

Youth Support Specialist Are you looking for a rewarding part-time job on evenings and weekends? We are now looking to hire Youth Support Specialists to work 3-20 hours per week at our Mishawaka ...

Oaklawn

Youth Support Specialist

Mishawaka, IN · On-site

$17.04/hr

Youth Support Specialist Are you looking for a rewarding part-time job on evenings and weekends? We are now looking to hire Youth Support Specialists to work 3-20 hours per week at our Mishawaka ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Indiana

Weekend Chat Support information

See Indiana salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for weekend chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Indiana?

The most popular types of Chat Support jobs in Indiana are:

What are popular job titles related to Weekend Chat Support jobs in Indiana?

For Weekend Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Indiana look for?

The top searched job categories for Weekend Chat Support jobs in Indiana are:

What cities in Indiana are hiring for Weekend Chat Support jobs?

Cities in Indiana with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

NineStar Connect - Support Center Supervisor

Mc Cordsville, IN • On-site

Wabash Valley Power Alliance
Utilities • 51 - 200 employees
Learn more about Wabash Valley Power Allianceexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Company Description
NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.
Career Development:
- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development.
Company Benefits:
- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.
Wellness:
- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.
Job Description
NineStar Connect is seeking a highly motivated and experienced Technical Support Center Supervisor to ead our team of Support Technicians and help deliver exceptional service to our members and customers. This role is ideal for someone who enjoys balancing people leadership, technical support, and operational excellence-all while modeling the values that define who we are.
If you're someone who leads by example, thrives in a fast-paced environment, and is passionate about coaching others and improving the customer experience, we'd love to meet you.
What You'll Do
As a Support Center Supervisor, you will play a key role in ensuring smooth daily operations while supporting and developing your team.
Leadership & Team Development
  • Lead by example in work ethic, professionalism, and attitude
  • Conduct regular 1:1 coaching sessions and provide ongoing feedback
  • Support employee development, goal setting, and performance improvement
  • Complete mid-year and annual performance reviews

Operations & Support Center Oversight
  • Oversee daily Support Center operations, including call, chat, and service order workflows
  • Monitor workload distribution and adjust based on operational needs
  • Review reports and call metrics to ensure quality and efficiency
  • Participate in an on-call rotation and support escalations as needed

Customer Experience & Quality Assurance
  • Handle escalated customer concerns with professionalism and care
  • Monitor calls and interactions for quality assurance
  • Ensure consistent, high-quality service across all channels

Collaboration & Communication
  • Partner with internal teams and call partners on performance, issues, and needs
  • Support onboarding of new employees and managed call center customers
  • Maintain and improve department documentation and processes

The regular schedule for this position is Monday - Friday 2:00 p.m. - 11:00 p.m. and includes on-call rotation and weekend coverage as needed.
Qualifications
Knowledge & Technical Skills
  • Telecommunications, helpdesk, or technical support experience preferred
  • Understanding of networking concepts (TCP/IP), internet troubleshooting, and hardware support
  • Familiarity with Microsoft products, ticketing systems, and service orders

Leadership & Professional Skills
  • Strong communication and collaboration skills
  • Ability to coach, train, and develop others
  • Effective problem-solving and decision-making abilities
  • Strong organizational skills with the ability to manage multiple priorities

What Sets You Apart
  • You lead with integrity and accountability
  • You embrace differences and work well across teams
  • You focus on quality results while balancing competing priorities
  • You help make each day meaningful for your team and customers
  • You are committed to community and the people we serve

Education & Experience
  • Associate's degree in Business Management or related field (or equivalent experience)
  • Minimum of 5 years of management experience
  • Network+ certification, or the ability to acquire it within 6 months, required.
  • Prior experience in telecommunications, helpdesk, or technical support preferred

Work Environment & Expectations
  • 24/7 support environment with on-call rotation responsibilities
  • Primarily onsite role with remote flexibility available with manager approval
  • Ability to manage challenging customer interactions and fast-paced workflows

Additional Information
NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
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