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Weekend Chat Support Jobs in Indiana (NOW HIRING)

$16.50 - $21.25/hr

Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...

$20 - $30/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

$20 - $30/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

$20 - $30/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

$20 - $30/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

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Showing results 1-20

Weekend Chat Support information

See Indiana salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for weekend chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Weekend Chat Support jobs in Indiana? For Weekend Chat Support jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Weekend Chat Support jobs? Cities in Indiana with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Indiana as of June 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.
Business Operations Support Specialist

Business Operations Support Specialist

CertaSite

Indianapolis, IN

$49K - $66K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


CertaSite rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

3rd of 32 rated health and safety providers


Job description

Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
  • Passionate - Relentless pursuit to be great, not just good enough. And we have fun doing it.
  • Impactful - Our work makes a real difference in the world. We literally save lives, but that's just the beginning.
  • Innovative - We believe there is always a better way. We don't stop until we find it.
  • Genuine - We do what we say, and we mean it.
ROLE OVERVIEW
The Corporate Operations Support Specialist provides administrative and operational support to the Corporate Operations team to help drive efficiency, consistency, and execution across key business processes. This role supports day-to-day operations through coordination, communication, documentation, and general administrative assistance. The position plays an important part in maintaining organized workflows, supporting cross-functional initiatives, and contributing to the overall effectiveness of corporate operations.
WHAT YOU WILL BE DOING
  • Provide day-to-day administrative and operational support to the Corporate Operations team and Corporate Operations Managers.
  • Prepare and distribute monthly service letters in a timely and accurate manner.
  • Enter and maintain acquisition-related data across internal systems and records.
  • Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience.
  • Support departmental and cross-functional projects by assisting with coordination, follow-up, documentation, and task completion.
  • Assist with implementation and ongoing support of new systems, tools, and operational processes.
  • Manage and finalize lost business accounts, ensuring records are accurate, complete, and properly closed out.
  • Create and maintain billing contracts and related documentation with a high level of accuracy.
  • Maintain organized records, files, and documentation to support operational consistency and compliance.
  • Collaborate with internal teams to support workflow efficiency and timely completion of operational tasks.
  • Perform other administrative and operational duties as assigned to support business needs.
QUALIFICATIONS
  • 2+ years of experience in an administrative, operations support, customer service, or related role preferred.
  • Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines.
  • High attention to detail and accuracy in data entry, documentation, and record maintenance.
  • Strong written and verbal communication skills with a professional and customer-focused approach.
  • Proficiency in Microsoft Office Suite and the ability to learn new systems, tools, and processes quickly.
  • Ability to work independently and collaboratively across teams in a fast-paced environment.
IDEAL QUALITIES
  • Organized and detail-oriented
  • Strong communication and interpersonal skills
  • Dependable and able to follow through on tasks
  • Able to manage multiple priorities effectively
  • Adaptable and open to changing business needs
  • Proactive and willing to take initiative
  • Team-oriented with a customer service mindset
  • Comfortable learning new systems and processes
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
  • Available for occasional business travel, which may include nights and weekends
COMPANY PERKS
  • Work at a mission-driven company, focused on people
  • Comprehensive medical plan options, including dental and vision
  • 401K plan with company match
  • Generous paid time off, paid holidays, and paid paternity leave
  • Education reimbursement program

This is a unique opportunity to join a great team at a company that is quickly growing and evolving. Significant potential for growth.