ZipRecruiter

Log In

1

Weekend Call Center Jobs in Rochester, NY (NOW HIRING)

next page

Showing results 1-20

All JobsWeekend Call Center JobsWeekend Call Center Jobs in Rochester, NY

Weekend Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Rochester, NY? The most popular types of Call Center jobs in Rochester, NY are:
What are popular job titles related to Weekend Call Center jobs in Rochester, NY? For Weekend Call Center jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Rochester, NY look for? The top searched job categories for Weekend Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Call Center jobs? Cities near Rochester, NY with the most Weekend Call Center job openings:
Weekend Call Center jobs near you

Automotive Call Center

Van Bortel Subaru of Rochester

Rochester, NY

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

 

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility to render our customers the best possible support and to provide our employees a secure future.

Inquiries should be directed to the hiring manager, Melody Powenski.

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program 
  • Growth opportunities 
  • Paid Training
  • Life Insurance 
  • Legal Services provided 
  • Employee vehicle purchase plans
  • Health and wellness 
  • Discounts on products and services

Job Summary

This position provides support to the rest of the dealership in various functions including but not limited to inbound calls, customer support and appointment coordinating. 

Responsibilities, Knowledge and Skills 

  • Possess excellent verbal and written communication skills to interact with customers and co-workers in a professional and helpful manner in person or via phone or written correspondence
  • Possess strong organizational skills including the ability to manage multiple projects and details simultaneously
  • Possess an analytical ability to find solutions to various problems
  • Ability to create, compose, and edit written materials 
  • Ability to gather data and compile information
  • Ability to work productively in a fast paced, stressful environment

Qualification

  • Happy, positive, energetic tone of voice, required
  • High school diploma required
  • Conversing with customers in a positive manner, asking probing questions to assist the customer is required
  • Attendance and punctuality for scheduled working shifts is required
  • Prior Call Center experience preferred
  • Experience with computers, printers, copiers, telephone, scanner, calculator is required
  • Experience with Microsoft products is helpful
  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands and/or wrists
  • Close mental and visual attention required to perform work dealing primarily with preparing and analyzing information, using a computer terminal, and reading and speaking on a phone

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply