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Part Time Call Center Jobs in Rochester, NY (NOW HIRING)

Lap of Love

Part-Time House Call Veterinarian

Webster, NY · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Rochester, NY ...

Lap of Love

Part-Time House Call Veterinarian

Webster, NY · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Rochester, NY ...

Lap of Love

Part-Time House Call Veterinarian

Webster, NY · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Rochester, NY ...

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All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Rochester, NY

Part Time Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do part time call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are part-time call center jobs?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

How to make $1000 a week remotely?

A part-time call center agent can potentially earn $1000 weekly by working multiple shifts, improving communication skills, and handling high call volumes efficiently. Achieving this income may require working additional hours, gaining experience, and possibly earning performance-based incentives or bonuses.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What jobs pay 4000 a week without a degree?

Part-time call center roles typically do not pay $4,000 a week; high earnings in this field usually require full-time work or management positions. Jobs that can pay this amount without a degree often include sales, real estate, or specialized freelance work, but these usually involve commission or performance-based pay. Achieving such income part-time generally requires significant experience, skills, or multiple income streams.

How to make 25 dollars an hour online?

A part-time call center agent can earn around $25 an hour by handling customer service calls, especially with experience and strong communication skills. Many companies offer remote call center roles that pay competitive wages, often requiring basic computer skills and a quiet work environment. Increasing your experience or obtaining relevant certifications can help achieve higher pay rates.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Is there a part-time call center?

Part-time call center positions are common in the customer service industry and typically involve working fewer hours than full-time roles, often with flexible schedules. These roles usually require good communication skills and may involve training on specific call center software or tools.

What are some common challenges faced by part-time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Rochester, NY? The most popular types of Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Call Center jobs? Cities near Rochester, NY with the most Part Time Call Center job openings:
Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.
Service Representative/Part-Time/Bilingual

Service Representative/Part-Time/Bilingual

City of Rochester, NY

Rochester, NY • On-site

$22.23 - $26.71/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

City Of Rochester (New York) rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

106th of 703 rated public administrative organizations

Job description

Salary: $22.23 - $26.71 Hourly
Location : Rochester, NY
Job Type: Part-Time
Job Number: 26DM399ECA04
Department: Emergency Communications Department
Bureau: 311 Call Center
Opening Date: 07/17/2026
Closing Date: 7/30/2026 11:59 PM Eastern
General Description
Service Representatives/Bilingual use oral communication skills in both English and Spanish to answer customer inquiries about a variety of services provided by the City and the billing associated with those services. Service Representatives/Bilingual receive requests for services and concerns from a variety of sources and follow-up to ensure that matters have been resolved. This employee also provides callers with general information and makes referrals to City departments or outside services, as appropriate. Employees in this class are assigned to the City's Call Center and are supervised by higher level personnel. Employees in this title will be required to work various shifts including weekends and holidays. Related work is performed as required.
Under the NY HELPS Program, the Civil Service Exam for this title has been waived. For additional information regarding the NY HELPS Program, please visit :
CITY RESIDENCY WILL BE REQUIRED AT TIME OF APPLICATION.
Typical Work Activities
  • Responds in both English and Spanish, to customer inquiries, from a variety of sources, concerning services provided by the City of Rochester;
  • Enters customer service requests and other contacts into a computerized tracking system as required;
  • Researches records, contacts other City offices, and if necessary forwards service requests to obtain information or initiate action needed to resolve service requests, customer concerns or inquires;
  • Resolves routine customer concerns (within established guidelines) by contacting the responsible unit;Follows up with customers to determine their level of satisfaction with the services rendered;
  • Compiles and analyzes basic information used in statistical reports based on system records;
  • Refers to schedules, procedures, charts, maps, and databases to provide information, such as services, rates and service days;
  • Recognizes and documents the need to change or correct information contained in databases or on reference materials;
  • Generates routine correspondence which may include form letters or customer satisfaction inquiries;
  • Schedules and dispatches work to other City employees; May use TTY(Teletypewriter) equipment for communication with hearing impaired callers;
  • May participate in community meetings and events to explain City services.

Minimum Qualifications
High school diploma or Equivalent: PLUS I and II:
I. One (1) year of public contact experience, involving giving and receiving of information in a customer service or billing office environment; AND
II. One (1) year of work experience using a typewriter-style keyboard, or any typing or computer coursework.
NOTE: The work experiences in sections I and II may have been acquired in either the same job or separate jobs.
For full-time employees:
The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
For less-than full-time employees:
The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

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