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Part Time Call Center Jobs in Rochester, NY (NOW HIRING)

Lap of Love

Part-Time House Call Veterinarian

Webster, NY · On-site

$45K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Rochester, NY ...

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All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Rochester, NY

Part Time Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do part time call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What are the most commonly searched types of Call Center jobs in Rochester, NY?

The most popular types of Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Part Time Call Center jobs?

Cities near Rochester, NY with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

General Application - For Future Consideration

Summit Federal Credit Union

Rochester, NY • On-site

Full-time, Part-time

Re-posted 20 days ago

Job description

Want to Submit a Resume?

Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union, in the Rochester, Buffalo, and Syracuse Regions.*

Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings

Teller – Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member.

Member Service Specialist – Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone.

Member Service Center Representatives – Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit.

Future Opportunities That May Become Available - No Current Openings

  • Accounting

  • Branch Management

  • Call Center

  • Collections

  • Compliance & Risk Management

  • Consumer Lending

  • Facilities

  • Human Resources

  • Indirect Lending

  • Information Systems

  • Information Technology

  • Marketing and Business Development

  • Member Technology Solutions

  • Mortgage

  • Training and Development

* Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY.

EQUAL OPPORTUNITY EMPLOYER

The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.