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Temporary Call Center Jobs in Rochester, NY (NOW HIRING)

Previous customer service, call center, administrative, receptionist, or office support experience ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Previous customer service, call center, administrative, receptionist, or office support experience ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Schedule Friday - Sunday, 7:00 PM - 7:30 AM EST. On-call shifts may be required, averaging 2-3 call ... Two years of experience, specifically within a Level 1 Trauma Center. * Basic Life Support (BLS ...

Two (2) years of experience, with Level 1 Trauma Center experience preferred. * BLS certification ... Temp-to-perm employment * Direct-hire personnel * Per Diem * Staffing for every segment of the ...

... 3 call shifts per month). The Pediatric X-Ray Technologist is responsible for performing ... Temp-to-perm employment * Direct-hire personnel * Per Diem * Staffing for every segment of the ...

Temporary Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do temporary call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for temporary call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a temporary call center?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary call center representative?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What are the most commonly searched types of Call Center jobs in Rochester, NY?

The most popular types of Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Temporary Call Center jobs?

Cities near Rochester, NY with the most Temporary Call Center job openings:

Infographic showing various Temporary Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Claims Support Specialist II

TEKsystems

Rochester, NY • On-site

$15 - $16/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Claims Support Specialist

Rochester, NY (100% Onsite)

Monday-Friday | 8:00 AM-4:30 PM

$15-$16/hour

6-Month Contract

Job Description

We're seeking a Claims Support Specialist to provide administrative and customer service support within a busy claims department. This is a great opportunity for individuals looking to grow their office and customer service experience in a professional environment.

Responsibilities
  • Answer inbound calls and assist customers with claims-related inquiries
  • Enter new claim information and update claim records
  • Process and maintain claim documentation and confidential files
  • Perform administrative tasks including filing, scanning, copying, faxing, and mail distribution
  • Support claims staff with follow-up activities and day-to-day administrative needs
  • Verify customer information and provide basic claim support
  • Greet and direct visitors as needed
  • Assist with general office operations and coordination
Qualifications
  • Strong customer service and communication skills
  • Comfortable working in a phone-based environment
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize work effectively
  • Previous customer service, call center, administrative, receptionist, or office support experience preferred
  • Entry-level candidates with a strong work ethic and willingness to learn are encouraged to apply
Additional Information
  • Business casual office environment
  • One 30-minute interview followed by a quick hiring decision
  • Opportunity to gain valuable experience supporting claims operations and customer service teams

Apply today to learn more about this opportunity!

Job Type & Location

This is a Contract position based out of Rochester, NY.

Pay and Benefits

The pay range for this position is $15.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rochester,NY.

Application Deadline

This position is anticipated to close on Sep 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US