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Temporary Call Center Jobs in Rochester, NY (NOW HIRING)

Lawley

Temporary Receptionist; Medicare

Rochester, NY · On-site

$15.50 - $20.50/hr

We are not a call center environment * We achieve success by building genuine relationships together, with our teams and clients * We are a family owned insurance broker (70+ years!) * We are deeply ...

Lawley

Temporary Receptionist - Medicare

Rochester, NY · On-site

$15.50 - $20.50/hr

We are not a call center environment. * We achieve success by building genuine relationships together, with our teams and clients. * We are a family owned insurance broker (70+ years!). * We are ...

ARMStaffing

Travel CT Technologist

Rochester, NY · On-site

Requires on-call and holiday coverage with 2-3 call shifts per month. As a CT Technologist, you ... Two (2) years of experience in a Level 1 Trauma Center. * BLS certification from the American Heart ...

ARMStaffing

Travel CT Technologist

Rochester, NY · On-site

... call shifts per month). We are seeking a dedicated CT Technologist to join our team. The ideal ... Two (2) years of experience in a Level 1 Trauma Center. * BLS certification from the American Heart ...

ARMStaffing

Travel X-Ray Technologist

Rochester, NY · On-site

Minimum of 2 years of X-ray Technologist experience, including Level 1 trauma center exposure ... Temp-to-perm employment * Direct-hire personnel * Per Diem * Staffing for every segment of the ...

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Temporary Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do temporary call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for temporary call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What is a temporary call center?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What are the key skills and qualifications needed to thrive as a temporary call center representative?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.

What are the most commonly searched types of Call Center jobs in Rochester, NY?

The most popular types of Call Center jobs in Rochester, NY are:

What are popular job titles related to Temporary Call Center jobs in Rochester, NY?

For Temporary Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Temporary Call Center jobs in Rochester, NY look for?

The top searched job categories for Temporary Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Temporary Call Center jobs?

Cities near Rochester, NY with the most Temporary Call Center job openings:

Temporary Call Center jobs near you
Infographic showing various Temporary Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Temporary Receptionist; Medicare

Lawley

Rochester, NY • On-site

$15.50 - $20.50/hr

Other

Re-posted 14 days ago

Job description

These are the fundamental components of the job:
  • Greet clients and guests and direct them to the appropriate location
  • Responsible for multi-line incoming calls
  • Coordinate and schedule appointments for Medicare clients and facilitate confirmation calls for scheduled appointments
  • Provide administrative support including data entry into systems, assist with team mailings, scanning, faxing, filing, conducting audits, and other project related tasks.
  • Maintain a smooth flow of information with internal and external customers, carriers, managers and staff
Other functions of the job:
  • Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
  • Minimum of one-year experience in an administrative support or related position
  • Associates' Degree preferred
  • Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
  • Experience navigating windows-based software
  • Incredible attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints
  • We work hard and play hard!!!
A bit about Lawley!
  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (70+ years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!
Why Lawley?
  • Training, career development, and growth opportunities
  • August 4th - February 26th, Monday- Friday between our business hours of 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current annual salary range is $17-19.50/hr.

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