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Part Time Call Center Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Technician I

Rochester, NY · On-site

$18.10 - $19.75/hr

Golisano Rehabilitation Center Location: Unity Hospital Hours Per Week: Part Time 24 hours Schedule ... patient call lights and or any patient/family requests for assistance. REQUIRED QUALIFICATIONS:

Rochester Regional Health

Hospice Aide I-HC

Rochester, NY · On-site

$15.75 - $21.25/hr

STATUS: Part-Time LOCATION: Hildebrandt Hospice Care Center DEPARTMENT: HHC HILDEBRANDT INPATIENT ... patient call lights. • Gives regular attention to the patient's comfort and communicates ...

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How much do part time call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for part time call center in Rochester, NY is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What are part-time call center jobs?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are some common challenges faced by part-time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Rochester, NY? The most popular types of Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Call Center jobs? Cities near Rochester, NY with the most Part Time Call Center job openings:
Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.
Surgical Technologist ( or LPN ) - Weekends , two 12 hour shifts

Surgical Technologist ( or LPN ) - Weekends , two 12 hour shifts

Thompson Health

Canandaigua, NY • On-site

$26.75 - $34/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

At Thompson, you are heard. You’re respected. You’re celebrated. You’re provided with opportunities to advance. We are the premier healthcare provider in the beautiful Finger Lakes region. We have received Magnet® designation from the American Nurses Credentialing Center consistently since 2004. Explore the Thompson difference and apply today.
 
Schedule: Part Time, Saturday and Sunday 7am - 7:30pm pm (24 hours per week) with rotating holiday call. Take advantage of the shift differential for weekends!
 
Pay Range: $26.75 - $34.00, based on experience.

Benefits:

  • Health, dental, vision insurance
  • Tuition reimbursement up to $3,000/year
  • Contribution and match on Retirement Plan
  • Four weeks paid time off
  • Access to Success coaches
  • Free parking

Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! 

  • Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
  • Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
  • Staff Recognition platforms: Shining Stars, CARESCount website

Job Objectives

  • To directly assist, within the sterile operative field, the Surgeon & First Assistant during surgery by assuring that a sterile environment is maintained & all necessary surgical instruments/supplies are readily available to the surgeons.
  • Skill and knowledge of sterile technique, surgical instruments and surgical procedures are required.
  • The ability to develop & maintain collaborative working relationships with members of the surgical team is needed.
  • On the weekend shift there will also be quality assurance work, prepping and stocking if surgeries are not taking place.

Key Responsibilities

  • Assures a safe and efficient environment is provided for the surgical patient by preparing for each assigned case
  • Is an active member of the surgical team
  • Assures overall efficiency of department by effectively clearing Operating Room following the case
  • Assures an optimal perioperative environment to meet the needs of the patient
  • Provides appropriate and quality care based on the results of current nursing research and quality improvement monitoring results.

Requirements:

  • National Surgical Technology certification or credentialed/grandfathered by NYS per 1/21/15 DOH regulation (2824) OR NYS LPN license required.
  • BLS Certification required.
  • Previous experience as a surgical scrub tech strongly preferred (at this time cannot hire an LPN without surgical OR exp).
  • Regardless of what shift hired for, will need to orient on days M-F 7am-3:30pm for the first several months.
  • On-call requirements required based on unit needs.

Pay Range: $26.75 - $34.00

Starting Pay: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

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