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Remote Call Center Spanish Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

ConServe

Experienced Collector

Fairport, NY · Remote

$16.25 - $21.50/hr

Daily Productivity - all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. * Monthly Recoveries - must achieve ConServe ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

Fluency in Spanish, Mandarin, or Cantonese * Training in EMDR, DBT, or other specialized modalities ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

All JobsCall Center Spanish JobsRemote Call Center Spanish JobsRemote Call Center Spanish Jobs in Rochester, NY

Remote Call Center Spanish information

See Rochester, NY salary details

$10

$17

$24

How much do remote call center spanish jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote call center spanish in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Spanish Representative, and why are they important?

To thrive as a Remote Call Center Spanish Representative, you need fluency in Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is typically required. Outstanding listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for success in this role. These skills ensure effective customer service, efficient problem resolution, and positive customer experiences in a remote environment.

What is a Remote Call Center Spanish job?

A Remote Call Center Spanish job involves providing customer service, support, or sales assistance over the phone or online to Spanish-speaking customers, all while working from a remote location such as your home. Employees in this role handle inquiries, resolve issues, and may also assist with technical support or product information. Strong communication skills in both Spanish and English are usually required, along with a reliable internet connection and a quiet workspace. This job is ideal for bilingual individuals who prefer the flexibility of working remotely.

What are some common challenges faced by Remote Call Center Spanish representatives, and how can they be managed?

Remote Call Center Spanish representatives often face challenges such as maintaining clear communication with customers who may speak diverse dialects, managing high call volumes, and staying motivated while working independently. To address these, it’s helpful to use active listening skills, regularly review language nuances, and leverage team chats or virtual meetings for peer support. Employers typically provide training and technology tools to help manage workloads and foster a sense of connection among remote team members.

What is the difference between Remote Call Center Spanish vs Remote Customer Service Representative?

AspectRemote Call Center SpanishRemote Customer Service Representative
CredentialsBasic customer service skills, bilingual Spanish proficiencyCustomer service skills, possibly bilingual Spanish
Work EnvironmentCall center setting, remote options availableRemote or office-based, customer interaction
Industry UsageTelecommunications, retail, healthcareVarious industries including retail, tech, finance
Search IntentJobs involving Spanish-speaking customer supportCustomer service roles, possibly bilingual

Remote Call Center Spanish roles focus on providing customer support in Spanish within a call center environment, often requiring bilingual skills. Remote Customer Service Representatives may handle a broader range of customer interactions across industries, with or without bilingual requirements. While both roles involve customer interaction, Remote Call Center Spanish positions specifically emphasize Spanish language proficiency and call center experience.

What are the most commonly searched types of Call Center Spanish jobs in Rochester, NY? The most popular types of Call Center Spanish jobs in Rochester, NY are:
What are popular job titles related to Remote Call Center Spanish jobs in Rochester, NY? For Remote Call Center Spanish jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Spanish jobs in Rochester, NY look for? The top searched job categories for Remote Call Center Spanish jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Call Center Spanish jobs? Cities near Rochester, NY with the most Remote Call Center Spanish job openings:
Remote Call Center Spanish jobs near you
Inside Sales Insurance Specialist

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.

Apply