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Weekend Call Center Jobs in Iowa (NOW HIRING)

Wolfe Eye Clinic

Call Center Agent

Marshalltown, IA · On-site

$14 - $18.25/hr

Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty ...

CenturyLink

Call Center Supervisor

Des Moines, IA

Clearly communicate call center and company expectations Evaluate individual and team performance and provide meaningful feedback Conduct regular team meetings to enhance teamwork and communicate ...

Centurylink

Call Center Supervisor

Des Moines, IA · On-site

Supervisor Technical Support: • Lead, coach and motivate team of union employees (18-25) to consistently meet and/or exceed daily, weekly and monthly call center objectives. • Clearly communicate ...

Equiniti

Call Center Representative Bilingual

Nevada, IA · Remote

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns. Core Duties/Responsibilities The successful candidate will be ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.

Apex Systems

Call Center Representative

Urbandale, IA

$15.25 - $19/hr

Enters all information related to the call for tracking and reporting purposes. Develops relationships with both internal and external customers. Elevates reoccurring issues to management.

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Iowa

Weekend Call Center information

See Iowa salary details

$10

$16

$23

How much do weekend call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend call center in Iowa is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Iowa? The most popular types of Call Center jobs in Iowa are:
What are popular job titles related to Weekend Call Center jobs in Iowa? For Weekend Call Center jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Iowa look for? The top searched job categories for Weekend Call Center jobs in Iowa are:
What cities in Iowa are hiring for Weekend Call Center jobs? Cities in Iowa with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Call Center Agent

Call Center Agent

Wolfe Eye Clinic

Marshalltown, IA • On-site

$14 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Wolfe Eye Clinic rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Call Center Agent

Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing medical and surgical vision care services throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Call Center Agent on-site in our Marshalltown office.

Schedule:

  • Monday – Friday
  • 8:00 am - 5:00 pm

Responsibilities include:

  • Answering telephone calls in a clear professional manner.
  • Directing telephone calls accordingly.
  • Making, canceling, and rescheduling patient appointments.
  • Gathering, verifying, and entering demographic information.
  • Making outbound calls as needed.
  • Maintaining patient records according to HIPAA guidelines.
  • Effectively interacting with co-workers, physicians, and patients.
  • Performing other duties as needed.

Qualifications include:

  • Ability to demonstrate strong patient service skills.
  • Ability to effectively enter information into a variety of computer programs.
  • Ability to portray a professional attitude and appearance.
  • Ability to demonstrate strong verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to thrive in a fast pace, high-call volume environment.
  • Ability to work M-F between the hours of 8:00 AM and 5:00 PM

Previous experience in a call center or medical office required.

If you are interested in being part of a quality-driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, and benefits (health and dental, 401k, paid time off, etc.), please apply.

EOE

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