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Call Center Spanish Jobs in Iowa (NOW HIRING)

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable ... Bilingual Spanish skills preferred but not required Compensation and Benefits * Hourly pay of $17 ...

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Call Center Spanish information

See Iowa salary details

$10

$16

$23

How much do call center spanish jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for call center spanish in Iowa is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a call center Spanish?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the typical responsibilities of a call center Spanish?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in a call center Spanish position?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Iowa?

The most popular types of Call Center Spanish jobs in Iowa are:

What are popular job titles related to Call Center Spanish jobs in Iowa?

For Call Center Spanish jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Call Center Spanish jobs?

Cities in Iowa with the most Call Center Spanish job openings:

Infographic showing various Call Center Spanish job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,994 per year, or $16.8 per hour.

Bilingual Call Center Agent

Marshalltown, IA • On-site


Wolfe Eye Clinic
Outpatient Health Care • 201 - 500 employees

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Bilingual Call Center Agent

Marshalltown - Marshalltown, IA 50158

Overview

Position Type Full Time Travel Percentage Minimal Category Health Care

Description

Bilingual Call Center Agent

Join the team that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing medical and surgical vision care services throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Bilingual Call Center Agent on-site in our Marshalltown office.

Schedule:

  • Monday – Friday
  • 8:00 am - 5:00 pm

Responsibilities include:

  • Answering telephone calls in a clear professional manner.
  • Directing telephone calls accordingly.
  • Making, canceling, and rescheduling patient appointments.
  • Gathering, verifying, and entering demographic information.
  • Making outbound calls as needed.
  • Maintaining patient records according to HIPAA guidelines.
  • Effectively interacting with co-workers, physicians, and patients.
  • Performing other duties as needed.

Qualifications include:

  • Bilingual proficiency in English and Spanish is required.
  • Ability to demonstrate strong patient service skills.
  • Ability to effectively enter information into a variety of computer programs.
  • Ability to portray a professional attitude and appearance.
  • Ability to demonstrate strong verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to thrive in a fast pace, high-call volume environment.
  • Ability to work M-F between the hours of 8:00 AM and 5:00 PM

Previous experience in a call center or medical office required.

If you are interested in being part of a quality-driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, and benefits (health and dental, 401k, paid time off, etc.), please apply.

EOE



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