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Genesis10 is currently seeking a Sr. Service Delivery Manager, Software for a 3+ month contract to hire position with a Regional Financial Institution located in Columbus, OH, Detroit, MI, Minnetonka, MN, and Dallas, TX. Compensation: $70.00 - $80.00 per hour, W2, based on qualifications Position Overview: The Sr. Service Delivery Manager for the IT CLOCS Team will manage Information Technology, including the design, development, integration, and support of applications and staff within the ServiceNow Team. This role supports the Corporate Communications, Enterprise Risk, and Compliance teams, helping to ensure consistency with company strategy and goals. The candidate will assist in the development of strategy, planning, funding, and delivery of technology products and services and is responsible for end-to-end technology project execution. Key Responsibilities: Mentor and lead junior team members in the ServiceNow space Collaborate with other development teams for integration and deployment Review complex code and modules to ensure they meet requirements, functional, and technical specifications Participate and facilitate stand-ups, backlog grooming, sprint planning, task identification, estimating sessions, and sprint retrospectives Review solution architecture and design documentation Define, plan, and develop services, solutions, and frameworks to provide best-fit solutions along with enterprise architecture for projects in adherence with company standards Provide technical and consultative support on complex technical matters Frequently work with outside vendor representatives and technical teams that interface with internal applications Show drive and interest in learning new systems, applications, technologies, and, most importantly, business domains Show an understanding of industry standards and practices and knowledge of technical industry trends May manage complex or strategic projects Maintain a high level of expertise related to the assigned function and currency in technical enhancements, methodologies and trends Perform other duties as assigned Primary Requirements: Bachelor's degree in a technology-related field, specialized training, or equivalent work experience, or 4+ years of equivalent experience Minimum of 5+ years of People Management in an Enterprise Software environment 10+ years of IT Software Development experience In-depth knowledge of .NET infrastructure 5+ years of coding experience in .NET Framework, .NET core, MVC, and Entity Framework 5+ years managing .NET Framework, .NET core, MVC, and Entity Framework based teams/applications Experience developing web-based applications using HTML, JavaScript, and CSS Proficient in using Microsoft SQL Server and Oracle Sound knowledge of n-Tier architectures, frameworks, and design patterns Familiarity with architecture styles/APIs (REST, Web Services) Strong background in object-oriented development techniques Desired Skills: Prior experience with Telerik, Typescript and other front-end libraries like React, Angular, jQuery SharePoint experience designing and developing web pages and web parts, content Types and publishing of content type on site collections on SharePoint platform Experience with any of the following enterprise patterns/technologies/tools preferred – Zena, DataStage, GIT Experience in data transformation tools - DTS/SSIS Basic networking technologies, configurations, and concepts Knowledge in other basic technical areas is preferred - Network, Operating System, Source Control In-depth knowledge of different SDLC methodologies including Waterfall, Agile, etc. Experience in the financial industry and in a Regulatory and Compliance environment preferred Demonstrate strong analytical and excellent communication skills Demonstrate strong interpersonal skills, focus on customer service and the ability to work well independently or in teams Accountability and a learning attitude Conceptual and Analytical Thinking Attention to Detail and Commitment to Quality Continuous Improvement Teamwork and Collaboration Customer Service Orientation Initiative and Focused Execution Flexibility, Time Management and Organizational Skills Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.