Sparq Data Solutions, Inc. is a technology services and software company based in Lincoln, Nebraska, delivering solutions that help organizations streamline operations and improve decision-making.
Originally rooted in the Nebraska Association of School Boards, Sparq was created to provide scalable technology solutions to school boards, associations, and public-sector organizations. Today, Sparq serves thousands of boards and entities with software platforms for board management, policy publishing, evaluations, negotiations, and association management.
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Position Overview:Sparq Data Solutions is seeking a Web & Application Support Specialist to support our public-facing websites, customer portals, and internal applications.
This is an in-office position based in Lincoln, Nebraska, working closely with our development, support, and operations teams.
This role blends:- Web content management and frontend development (Sitefinity)
- Customer and application support
- Troubleshooting across integrated systems
This is an ideal opportunity for someone who enjoys hands-on web work and solving real user problems in a collaborative team environment.
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Key ResponsibilitiesWeb Design & Content Management
- Develop website templates for Sitefinity
- Maintain and update websites
- Create and modify pages using HTML, CSS, Bootstrap, and JavaScript
- Ensure responsive design, accessibility, and consistent branding
- Manage content, documents, and navigation structures
- Support UI/UX improvements
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Application & Customer Support- Provide support for Sparq products and platforms
- Troubleshoot login, display, and workflow issues
- Support users across integrated systems and applications
- Communicate directly with clients to resolve issues efficiently
- Document solutions and common support scenarios
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Application Support & Continuous Improvement
- Support internally developed applications and SaaS platforms
- Assist with testing, deployments, and updates
- Help maintain integrations (web, CRM, automation tools)
- Identify opportunities for process improvement and automation
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Required Qualifications- Experience with HTML, CSS, Bootstrap, and JavaScript
- Experience working in a CMS (Sitefinity preferred)
- Strong troubleshooting and problemsolving skills
- Ability to manage multiple tasks and priorities
- Strong communication and customerservice mindset
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Preferred Qualifications- Microsoft Power Platform (Power Automate, Power Apps)
- Microsoft Dynamics 365
- SQL or database querying
- APIs and system integrations
- Programming experience (C#, .NET, or similar)
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Compensation & BenefitsSparq offers a competitive and flexible benefits package designed to support employee well-being, financial security, and work-life balance, including:
Health & Insurance- Monthly health benefit contribution
- Medical and dental coverage through Blue Cross/Blue Shield
- Employerpaid LongTerm Disability, Life/AD&D, Vision, and Identity Theft Protection
- Flexible Spending Accounts (medical and dependent care)
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Time Off & Flexibility- Unlimited Paid Time Off (PTO) policy, including sick time
- 13 paid holidays annually
- 4 Employee WellBeing Days each year
- Summer hours with early Friday closures in June and July
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Family & Community Support- Paid maternity leave (up to 12 weeks at 100% pay)
- Paid paternal leave (up to 4 weeks at 100% pay)
- Support for community volunteering
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Financial & Career Benefits- 401(k) Profit Sharing Plan has a 7% discretionary contribution, a match up to
3%, and a 3% safe harbor contribution each made by SPARQ based on monthly salary
- Annual profitsharing bonus opportunities
- Tuition reimbursement program
- Paid professional memberships, conferences, and training
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Additional Perks- Home office allowance ($500/year)
- Regular team activities and events
- Collaborative, teamoriented office environment
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What Success Looks Like- Websites and applications are reliable, updated, and userfriendly
- Users receive timely, effective support
- Issues are resolved efficiently with clear communication
- Opportunities for improvements and automation are proactively identified
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Why Join Sparq- Work with the latest web technologies
- Be part of a collaborative, inoffice team environment where ideas and solutions move quickly
- Gain exposure to modern SaaS platforms and Microsoft technologies
- Opportunity to grow into development, systems, or product roles