Wayfinding Jobs (NOW HIRING)

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.
The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.
The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Bicycle Wayfinding Program Coordinator within Furniture and Operations Unit. The Furniture and Operations Unit manages the contracting, product development, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage, for pedestrians, cyclists, and transit riders throughout New York City. Furniture and Operations also provide maintenance, storage, delivery, and asset management for the other units within OLS. These programs make the city more walkable, bikeable, and vibrant.
Under the general direction of the Furniture and Operations Deputy Director of Data & Design, with some latitude for independent initiative and judgement, the Bicycle Wayfinding Program Coordinator will manage planning and development activities to support the revamping and creation of a comprehensive bicycle wayfinding program to help New Yorkers and visitors find and use the City's greenway and bicycle network. This position will work in collaboration with Furniture and Operations, other NYC DOT units (primarily the Cycling and Micromobility and Borough Engineering Units), and other partner agencies. Duties may include, but are not limited to: conducting an inventory and creating a GIS database of all greenway/bicycle wayfinding signage throughout NYC, including on the right-of-way, within parks, or on privately owned parcels; analyzing the existing signage network and utility of signage types with the purpose of producing a new comprehensive, citywide bicycle/greenway wayfinding strategy plan encompassing new design, siting, and maintenance guidelines; conducting on-site user testing and analysis of the proposed strategy plan; assisting and facilitating internal workshops and coordination with partner agencies on design guidelines and inventory matters; documenting new design, content, and siting guidelines; facilitating the integration of new graphic specifications across all bicycle wayfinding products; producing comprehensive signage network plans; coordinating on the maintenance and organization of bicycle facility GIS data for NYC DOT; creating the annual NYC DOT bike map utilizing Adobe Creative Suite; reviewing work produced by consultants, partner agencies, or other NYC DOT units as needed; and producing progress reports and programmatic analyses for DOT leadership.
The ideal candidate should be committed to community development via improving the experience and convenience of walking, cycling, and transit, by expanding bicycle and greenway wayfinding signage throughout New York City. The ideal candidate will also be a detail-oriented, curious, and capable team player with a positive attitude and strong organizational, communication, administrative, presentation, graphic design, data management, and GIS mapping skills. The candidate will be asked to work collaboratively and inclusively. The candidate should demonstrate experience in cycling in NYC and a willingness to work in the field in all seasons, traveling by biking, walking, and using mass transit.
The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
Preferred Skills:
Professional experience in urban planning, urban design, graphic design, geography, cartography, or related fields; previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access); excellent organization skills and an ability to focus on details and respond quickly to requests; strong analytical/critical thinking skills; ability to write and communicate clearly; excellent time-management skills; demonstrated interest in cycling and the built environment of NYC; willingness to work in the field in all seasons, traveling by bike, walking, or using mass transit.
Work Location:
55 Water Street, New York, NY 10041
Hours/Shift:
35 hrs. per week / 9 am -5 pm
Additional Information
*This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and DC37.
* Note: Less than 2 yrs. City Service - New Hire Rate: $62,686 2 or more yrs. City service - Minimum Incumbent Rate: $72,298. For information on NYC Civil Service, please visit https://www.nyc.gov/site/dcas/employment/apply-for-a-city-job.page.
To Apply
All resumes are to be submitted electronically using one of the following methods:
Current employees, please log into Employee Self Service, follow the Careers Link. Job ID #: 782344
All other applicants go to www.nyc.gov/careers and search for Job ID # 782344
No phone calls, faxes or personal inquiries permitted.
Only applicants under consideration will be contacted. Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot.
COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.