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Wayfinding Jobs in Arizona (NOW HIRING)

Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional ...

Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional ...

Gallery Host

Scottsdale, AZ · On-site

$29 - $33/hr

Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional ...

... wayfinding; ergonomics and anthropometrics; and human environmental behavior. Work independently or with minor oversight to perform assignments including conceptual design, schematic design, design ...

Guide customers to reserved rooms and assist with wayfinding. * Learn and utilize reservation software to manage bookings and troubleshoot scheduling issues. * Support the Connections team with ...

WORKPLACE AMBASSADOR

Chandler, AZ · On-site

$24 - $24.50/hr

Guide customers to reserved rooms and assist with wayfinding. * Learn and utilize reservation software to manage bookings and troubleshoot scheduling issues. * Support the Connections team with ...

WORKPLACE AMBASSADOR

Chandler, AZ · On-site

$24 - $24.50/hr

Guide customers to reserved rooms and assist with wayfinding. * Learn and utilize reservation software to manage bookings and troubleshoot scheduling issues. * Support the Connections team with ...

WORKPLACE AMBASSADOR

Chandler, AZ · On-site

$24 - $24.50/hr

Guide customers to reserved rooms and assist with wayfinding. * Learn and utilize reservation software to manage bookings and troubleshoot scheduling issues. * Support the Connections team with ...

... wayfinding; ergonomics and anthropometrics; and human environmental behavior. Work independently or with minor oversight to perform assignments including conceptual design, schematic design, design ...

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Wayfinding information

What are the main challenges faced by professionals working in wayfinding design?

One of the main challenges in Wayfinding design is creating signage and navigation systems that are intuitive and accessible to a diverse range of users, including those with disabilities or limited language proficiency. Wayfinding professionals often need to balance functional clarity with aesthetic considerations while adhering to branding or regulatory requirements. Collaboration with architects, facility managers, and other stakeholders is common to ensure cohesive integration with the built environment. Navigating project constraints such as budget, space limitations, and evolving client needs also requires adaptability and creative problem-solving.

What are the key skills and qualifications needed to thrive in wayfinding, and why are they important?

To thrive in a Wayfinding role, you need a solid background in design, spatial planning, and user experience, often supported by a degree in graphic design, architecture, or a related field. Familiarity with design software such as Adobe Creative Suite, CAD tools, and wayfinding system guidelines is typically required. Strong communication, problem-solving, and project management skills help professionals stand out in creating effective navigational solutions. These skills are essential to ensure clear, accessible, and user-friendly environments for the public or clients.

What is a wayfinding?

A Wayfinding job involves designing and implementing systems that help people navigate spaces efficiently and intuitively. This can include creating signage, maps, digital guides, and environmental cues for places like hospitals, airports, malls, and cities. Wayfinding professionals work in graphic design, urban planning, and architecture to enhance user experience and accessibility. Their goal is to reduce confusion, improve traffic flow, and ensure seamless movement through complex environments.

What is a wayfinding specialist?

A wayfinding specialist designs and implements signage, maps, and visual cues to help people navigate complex environments such as hospitals, airports, or campuses. They often collaborate with architects and use tools like CAD software to create effective directional systems, ensuring clear and accessible navigation for users.
What are popular job titles related to Wayfinding jobs in Arizona? For Wayfinding jobs in Arizona, the most frequently searched job titles are:
Infographic showing various Wayfinding job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 43% Full Time, 51% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution.

Coordinator I - Customer Navigation Specialty

Honorhealth

Phoenix, AZ • On-site

$17 - $22.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

158th of 887 rated healthcare providers


Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Administrative Support

Shift:

Day

Department:

Customer Navigation Center Scheduling

Monday - Friday 8hr shifts any time 830-530

Must have medical terminology and/or medical scheduling experience

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The primary contact for customers who contact the Customer Navigation Center. Primary role is to improve access to care and patient experience through primary care and specialty appointment scheduling and support in-network referral recommendations. Facilitate or escalate patient navigation needs from inbound communication channel (Phones and MyChart)

ESSENTIAL FUNCTIONS
  • Demonstrate ICARE values to schedule appointments in EMR in alignment with scheduling guidelines based on patient preference, location, and insurance plans. Will also facilitate insurance verification. Facilitate appropriate call transfers per department instructions.
  • Verify requirements for referrals, insurance plans, appt types and providers are met. Ensure all patient interactions are compliant with privacy and confidentiality regulations and policies.
  • Document telephone encounters for inbound inquiries and appointment questions regarding primary care and specialty medical services. In addition, will respond to inquiries for wayfinding, educational seminars, referral statuses and MyChart Tier I tech support.
  • Document and provide feedback from callers to the appropriate parties for follow-up and/or resolution. Follow Emergency Caller Map Process for time sensitive escalations. Elevate voice of customer opportunities to Trainers and Supervisors for implementation in training and/or centralized knowledgebase.
  • Assist customers in enrolling and increase customer utilization of My Chart App (EPIC EMR).
  • Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required

EXPERIENCE
  • 6 months of customer service experience Required
  • Other Typing a minimum of 45 words per minute (WPM) Required
  • 1 year of call center experience Preferred
  • Other Basic knowledge of insurance plans and requirements:Knowledge of physician specialties and hospital services offeredKnowledge of medical terminologyKnowledge of HIPPA/Privacy Practices Preferred
  • Other Bilingual in Spanish (Conversation) Preferred

LICENSE AND CERTIFICATIONS

We're all in for your career.


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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014