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Waterstone On Jobs (NOW HIRING)

WaterStone Bank

Customer Support Center Representative

Oak Creek, WI · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serves as a resource for internal and external callers on system related issues or questions ... What you bring to WaterStone Bank: Experience: * Required: 1-2 years experience in call center and ...

Waterstone of Lexington

Server

Lexington, MA · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time...I call that my second paycheck!" - Eileen, Dietary Aide at Bridges ® Nashua Waterstone ...

Waterstone at Wellesley

Server

Wellesley, MA · On-site

$17.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone at Wellesley

Server

Wellesley, MA · On-site

$17.50 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone of Lexington

Server

Lexington, MA · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time...I call that my second paycheck!" - Eileen, Dietary Aide at Bridges ® Nashua Waterstone ...

Waterstone of Lexington

Server

Lexington, MA · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time...I call that my second paycheck!" - Eileen, Dietary Aide at Bridges ® Nashua Waterstone ...

WaterStone Bank

Part-Time Teller

Fox Point, WI

$18/hr

  • Retirement

Starting salary for Teller position is $18.00 an hour and up, depending on experience. Part-time ... Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration ...

Waterstone at the Circle

Server

Boston, MA

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone at the Circle

Server

Boston, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone at the Circle

Maintenance Assistant

Boston, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Come thrive with us at our exquisite Senior Living Community, Waterstone at the Circle! We are NOW ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone at the Circle

Server

Boston, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

Waterstone of Lexington

Front Desk Receptionist

Brighton, MA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Makes Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and ... At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel ...

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As of Aug 18, 2026, the average yearly pay for waterstone on in the United States is $43,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $45,000.00 per year, depending on experience, location, and employer.
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Infographic showing various Waterstone On job openings in the United States as of August 2026, with employment types broken down into 11% As Needed, 50% Full Time, 38% Part Time, and 1% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,813 per year, or $21.1 per hour.

Customer Support Center Representative

WaterStone Bank

Oak Creek, WI • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Support Center Representative

Job Summary of the Customer Support Center Representative position:

This position is responsible for creating and maintaining positive ongoing customer relationships by providing superior customer service, personalized interactions, and proactively seeking out sales opportunities to promote and sell all bank products and services when beneficial and appropriate.

What you will do in the position:

  • Conveys an impression of service reflecting favorably of individual, team, and bank standards, and shows a sincere interest in meeting and exceeding caller's needs.
  • Demonstrates proper telephone etiquette; uses call center technology to effectively route calls.
  • Assists and educates internal and external callers with questions relating to product knowledge, account related inquiries, consumer electronic banking services, and troubleshooting.
  • Serves as a resource for internal and external callers on system related issues or questions relating to functionality of products and services.
  • Verifies contact information for customers and updates as necessary; performs account inquiries and maintenance related to the nature of each call.
  • Effectively uses on-line resources to ensure accuracy and communicates information in a way each caller can understand.
  • Effectively uses the core processing system and other applicable tools to research and troubleshoot caller inquiries.
  • Has a strong knowledge of product lines with ability to discuss benefits in line with caller's individual needs.
  • Proactively recognizes and creates opportunities to actively promote and sell bank products and services.
  • Maintains working knowledge of core processing system and other applicable tools, as well as bank policies, procedures, and regulatory requirements applicable to the Customer Support Center.
  • Keeps abreast of industry trends, standards, and other external factors that may affect the department and bank.
  • Performs various file maintenance projects, outbound calling campaigns, and other duties when assigned.

What you bring to WaterStone Bank:

Experience:

  • Required: 1-2 years experience in call center and/or branch banking environment
  • Required: 1-2 years in a sales and goals-based environment
  • Preferred: 2-4 years experience in call center environment
  • Preferred: 2-4 years in a sales and goals-based environment
  • Required: Ability to use and comprehend Microsoft Word, Excel and Outlook.

Education:

  • High School diploma or general education degree (GED).

Working conditions:

A fast paced professional office setting. Individuals must be flexible in work schedule and have the ability to adjust their daily schedule as dictated by call volumes and staffing to avoid call overflows.

Benefits and Perks of working at WaterStone Bank:

  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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