Waterhouse Jobs (NOW HIRING)

Benefits: 401(k), bonus based on performance, competitive salary, dental insurance, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development

About Our Agency: With 23 years of success behind us, our agency continues to grow and thrive with a high-performing team of 14 between 2 offices, working together to serve our customers with excellence. We offer valuable benefits including a 401(k) with a 4% match, group medical/dental coverage, and group life insurance, because taking care of our people is a priority. Our agency owner is a proud University of Kansas graduate, holding both undergraduate and MBA degrees. With a strong foundation as a former CPA at Price Waterhouse, he brings decades of experience and a passion for leadership. We're deeply involved in our local communities and invite you to see the impact we're making by checking out our social media. We cultivate a fun, fast-paced, and supportive culture. We're looking for team members who are driven, competitive, and positive - people who love serving others and also want to grow their careers and income. What sets us apart? We don't just "sell insurance" - we build meaningful relationships. Whether a customer wants a high-touch connection or a simple check-in, no one is left behind. Our team genuinely loves what they do and recognizes the difference we make every day. This isn't just a job—it's a place where you can grow, thrive, and be fulfilled.

As a Customer Service Representative - State Farm Agent Team Member with Kurt Goeser - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be willing to obtain state insurance licenses.
• Bilingual Spanish preferred.

Compensation: $20.00 - $25.00 per hour

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Kurt Goeser - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Lawrence KS.
• Our office is open 9am-5pm.
• I have been a State Farm agent since 2001.
• I am a proud graduate of University of Kansas.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.