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Multi Line Representative Jobs (NOW HIRING)

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

Overview Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid schedule after initial training) Salary Range: $45,000-$60,000 Build Your Career With Purpose ...

Overview Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid schedule after initial training) Salary Range: $45,000-$60,000 Build Your Career With Purpose ...

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized ...

Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid schedule after initial training) Salary Range: $45,000-$60,000 Build Your Career With Purpose at CCMSI ...

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Multi Line Representative information

See salary details

$24.5K

$44.2K

$77K

How much do multi line representative jobs pay per year?

As of Aug 4, 2026, the average yearly pay for multi line representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What does a multi line representative do?

A multi line representative manages multiple phone lines or communication channels for a company, providing customer service, technical support, or sales assistance. They often use specialized phone systems and require good communication skills to handle various customer inquiries efficiently.

How does a multi line representative typically collaborate with other departments to resolve customer inquiries?

As a Multi Line Representative, collaboration with various departments—such as claims, underwriting, and sales—is a key part of the role. You will frequently need to coordinate with these teams to gather accurate information, expedite solutions, and ensure positive customer experiences. Effective communication skills and a proactive approach are essential, as you might participate in cross-departmental meetings or use internal systems to track and resolve complex issues. This collaborative environment not only helps resolve customer inquiries efficiently but also offers valuable exposure to different areas within the company, contributing to professional growth.

What is the difference between Multi Line Representative vs Insurance Agent?

AspectMulti Line RepresentativeInsurance Agent
CredentialsLicenses for multiple insurance linesLicenses for specific insurance types
Work EnvironmentOffice, call centers, client meetingsFieldwork, client visits, office
Employer & IndustryInsurance companies, brokersInsurance agencies, brokers

Multi Line Representatives typically hold licenses for multiple insurance lines and work in various environments, including offices and client sites. Insurance Agents often specialize in specific insurance types and work directly with clients, either in the field or office. Both roles are essential in the insurance industry but differ mainly in scope and specialization.

What are the key skills and qualifications needed to thrive as a multi line representative?

To thrive as a Multi Line Representative, you need strong customer service abilities, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or equivalent. Proficiency with CRM software, policy management systems, and common office applications is typically required. Excellent communication, problem-solving, and multitasking skills help you build trust and efficiently handle multiple client inquiries. These skills are crucial for providing accurate information, maintaining client satisfaction, and supporting the success of the insurance agency.
More about Multi Line Representative jobs
Infographic showing various Multi Line Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Multi-Line Representative - State Farm Agent Team Member

Scott Morris - State Farm Agent

Newtown, PA • On-site

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Multi-Line Representative – Sales Focus

Scott Morris State Farm Agency
Job Type: Full-Time

Sell with Confidence. Win with Purpose. Grow Your Income.

The Scott Morris State Farm Agency is seeking a driven Multi-Line Representative who thrives in a high-activity, results-focused sales environment. This role is ideal for a competitive, goal-oriented professional who enjoys outbound activity, converting leads, and building a strong personal book of business.
This is a front-line, sales-first role—not a management position. Success is measured by effort, consistency, and production.
This position requires Property & Casualty and Life & Health licenses. Candidates who are not yet licensed may be considered, with full support provided to obtain licensing quickly.
Role Overview

As a Multi-Line Representative, your primary focus is new business production. You’ll engage prospects, uncover needs, and present tailored insurance solutions that drive revenue and long-term client relationships. This is a hands-on role built for individuals motivated by performance and earning potential.
What You’ll Do

  • Generate new business through consistent outbound calls, follow-ups, and lead engagement
  • Quote and present insurance solutions tailored to client needs
  • Convert both warm and cold leads into bound policies
  • Build, manage, and maintain a steady personal sales pipeline
  • Identify cross-sell and upsell opportunities across multiple product lines
  • Develop strong client relationships that lead to retention and referrals
  • Track activity, pipeline, and results to meet or exceed performance goals
What We’re Looking For

  • A strong sales-first mindset with a drive to hit and exceed targets
  • Confident communicator with proven closing and objection-handling skills
  • Comfortable in a fast-paced, production-driven environment
  • Prior experience in sales or insurance preferred
  • Active Property & Casualty and Life & Health licenses, or willingness to obtain quickly with agency support
  • Self-motivated, competitive, and accountable
What We Offer

  • Competitive base salary plus uncapped commission and performance bonuses

  • Full licensing support and structured, hands-on sales training
  • High-energy, results-driven culture that rewards performance
  • Clear advancement opportunities for consistent top performers
  • Long-term career stability in a recession-resistant industry
Ready to Accelerate Your Sales Career?

If you’re a disciplined closer, confident communicator, and motivated to grow your income through performance, we want to hear from you.
Apply today and build your sales career with the Scott Morris State Farm Agency.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.