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Multi Line Representative Jobs (NOW HIRING)

CCMSI

Multi-Line Claim Representative I

Chicago, IL

$60K - $70K/yr

Multi Line Claim Representative II (IL focus) Location: Chicago, IL ( in-office Monday-Friday) Schedule: 8:30 am - 5:00 pm CT Salary Range: $60,000-$70,000 Build Your Career With Purpose at CCMSI At ...

CCMSI

Multi-Line Claim Representative I

Chicago, IL

$60K - $70K/yr

Multi Line Claim Representative II (IL focus) Location: Chicago, IL ( in-office Monday-Friday) Schedule: 8:30 am - 5:00 pm CT Salary Range: $60,000-$70,000 Build Your Career With Purpose at CCMSI At ...

CCMSI

Multi-Line Claim Representative I

Chicago, IL · On-site

$60K - $70K/yr

Multi Line Claim Representative II (IL focus) Location: Chicago, IL ( in-office Monday-Friday) Schedule: 8:30 am - 5:00 pm CT Salary Range: $60,000-$70,000 Build Your Career With Purpose at CCMSI At ...

CCMSI

Multi-Line Claim Representative I

Metairie, LA · On-site

$50K - $55K/yr

Overview Multi-Line Claim Representative I Location: Metairie, LA (Hybrid) Schedule: Monday-Friday, 8:00 AM - 4:30 PM Salary Range: $50,000 - $55,000 Build Your Career With Purpose at CCMSI At CCMSI ...

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Multi Line Representative information

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$24.5K

$44.2K

$77K

How much do multi line representative jobs pay per year?

As of Jun 1, 2026, the average yearly pay for multi line representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Line Representative, and why are they important?

To thrive as a Multi Line Representative, you need strong customer service abilities, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or equivalent. Proficiency with CRM software, policy management systems, and common office applications is typically required. Excellent communication, problem-solving, and multitasking skills help you build trust and efficiently handle multiple client inquiries. These skills are crucial for providing accurate information, maintaining client satisfaction, and supporting the success of the insurance agency.

How does a Multi Line Representative typically collaborate with other departments to resolve customer inquiries?

As a Multi Line Representative, collaboration with various departments—such as claims, underwriting, and sales—is a key part of the role. You will frequently need to coordinate with these teams to gather accurate information, expedite solutions, and ensure positive customer experiences. Effective communication skills and a proactive approach are essential, as you might participate in cross-departmental meetings or use internal systems to track and resolve complex issues. This collaborative environment not only helps resolve customer inquiries efficiently but also offers valuable exposure to different areas within the company, contributing to professional growth.

What is a Multi Line Representative?

A Multi Line Representative is a professional who handles customer service, sales, or claims across multiple insurance lines, such as auto, home, life, or health insurance. They are responsible for assisting clients with their questions, processing claims, providing quotes, and ensuring customer satisfaction. Multi Line Representatives often work for insurance agencies or companies and must understand the products and services across several insurance categories. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

What is the difference between Multi Line Representative vs Insurance Agent?

AspectMulti Line RepresentativeInsurance Agent
CredentialsLicenses for multiple insurance linesLicenses for specific insurance types
Work EnvironmentOffice, call centers, client meetingsFieldwork, client visits, office
Employer & IndustryInsurance companies, brokersInsurance agencies, brokers

Multi Line Representatives typically hold licenses for multiple insurance lines and work in various environments, including offices and client sites. Insurance Agents often specialize in specific insurance types and work directly with clients, either in the field or office. Both roles are essential in the insurance industry but differ mainly in scope and specialization.

More about Multi Line Representative jobs
What job categories do people searching Multi Line Representative jobs look for? The top searched job categories for Multi Line Representative jobs are:
Multi Line Representative jobs near you
Infographic showing various Multi Line Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Multi-Line Representative

Christopher Willingham Insurance and Financial Services Inc.

Birmingham, AL • On-site

$45K - $60K/yr

Full-time

Life, Retirement, PTO

Posted 8 days ago

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Job description

Company Culture

Our State Farm office is built on operating with honesty and integrity in everything we do. We set annual goals and we only achieve them when we operate as a team. When we reach these goals we celebrate in various ways including additional PTO, cash bonuses, and office outings. Work/life balance is important to our team! To support this we sometimes close the office early to enjoy activities together such as attending MLS games, playing Topgolf, or having a video game day in the office.

Benefits

  • SIMPLE IRA Matching Program
  • Flexible working hours
  • Become a State Farm Agent - we have a full Agent Aspirant program!
  • National brand recognition and marketing budget
  • Paid vacation and sick leave
  • Parental leave
  • Professional training and development
  • Base salary plus commission and bonuses
  • Licensing & testing fees will be reimbursed

Job Responsibilities

  • Build and maintain customer relationships by generating leads, scheduling meetings, and following up.
  • Provide accurate, friendly assistance on insurance products, coverage, claims, and billing inquiries.
  • Educate customers using a needs-based, customer-centric approach to recommend suitable solutions.
  • Collaborate effectively within a team while showing enthusiasm for helping customers manage risk and achieve goals.

Qualifications

  • Must possess an Alabama P&C/Life & Health License prior to starting the position (licensing & testing fees will be reimbursed).
  • A year of experience in customer service type roles is required (does not have to be specific to insurance).
  • Ability to speak Spanish is preferred but not required (we have a lot of Spanish speaking customers that we assist on a daily basis).

Additional Information

This role is with an independent State Farm agent, not directly employed by State Farm Insurance Companies. Successful candidates must complete any required licensing and training. State Farm agents operate independently and hire their own staff.

If you’re driven to succeed and feel this position is a great fit, please submit your application. We will contact you with the next steps in the hiring process.

Compensation $45,000.00 - $60,000.00 per year