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Multi Line Representative Jobs (NOW HIRING)

Crawford and Company

Multi-Line Adj

Des Moines, IA · On-site

$40K - $73K/yr

Multi-Line Adjuster ️ Location: Des Moines, IA, USA Work Setup: Hybrid - Work From Home + Field ... Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be ...

CCMSI

Multi-Line Claim Consultant

Dallas, TX

$75K - $85K/yr

Including claims with attorney representation. Responsibilities * Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws. * Establish ...

CCMSI

Multi-Line Claim Consultant

Dallas, TX · On-site

$75K - $85K/yr

Including claims with attorney representation. * Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws. * Establish reserves and/or ...

CCMSI

Multi-Line Claim Consultant

Dallas, TX · On-site

$75K - $85K/yr

Including claims with attorney representation. Responsibilities * Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws. * Establish ...

CCMSI

Multi-Line Claim Specialist

Chicago, IL

$80K - $90K/yr

Multi Line Claim Specialist Location: Hybrid- Reporting to Chicago, IL Region Chicago-area ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

CCMSI

Multi-Line Claim Specialist

Chicago, IL · On-site

$75K - $85K/yr

Multi Line Claim Specialist Location: Remote - Reporting to Chicago, IL Region Chicago-area ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

CCMSI

Multi-Line Claim Specialist

Chicago, IL · On-site

$75K - $85K/yr

Multi Line Claim Specialist Location: Remote - Reporting to Chicago, IL Region Chicago-area ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

CCMSI

Multi-Line Claim Specialist

Chicago, IL · On-site

$75K - $85K/yr

Multi Line Claim Specialist Location: Remote - Reporting to Chicago, IL Region Chicago-area ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

CCMSI

Multi-Line Claim Consultant

Reading, MA · On-site

$68K - $80K/yr

Multi Line Claim Consultant Location: Reading, MA Schedule: 8:00 am-4:00 pm ET (Hybrid reporting ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

CCMSI

Multi-Line Claim Specialist

Chicago, IL · On-site

$80K - $90K/yr

Multi Line Claim Specialist Location: Hybrid- Reporting to Chicago, IL Region Chicago-area ... The requirements listed below are representative of the knowledge, skills, and/or abilities ...

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All JobsMulti Line Representative Jobs

Multi Line Representative information

See salary details

$24.5K

$44.2K

$77K

How much do multi line representative jobs pay per year?

As of Jul 14, 2026, the average yearly pay for multi line representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

How does a Multi Line Representative typically collaborate with other departments to resolve customer inquiries?

As a Multi Line Representative, collaboration with various departments—such as claims, underwriting, and sales—is a key part of the role. You will frequently need to coordinate with these teams to gather accurate information, expedite solutions, and ensure positive customer experiences. Effective communication skills and a proactive approach are essential, as you might participate in cross-departmental meetings or use internal systems to track and resolve complex issues. This collaborative environment not only helps resolve customer inquiries efficiently but also offers valuable exposure to different areas within the company, contributing to professional growth.

What is the difference between Multi Line Representative vs Insurance Agent?

AspectMulti Line RepresentativeInsurance Agent
CredentialsLicenses for multiple insurance linesLicenses for specific insurance types
Work EnvironmentOffice, call centers, client meetingsFieldwork, client visits, office
Employer & IndustryInsurance companies, brokersInsurance agencies, brokers

Multi Line Representatives typically hold licenses for multiple insurance lines and work in various environments, including offices and client sites. Insurance Agents often specialize in specific insurance types and work directly with clients, either in the field or office. Both roles are essential in the insurance industry but differ mainly in scope and specialization.

What jobs pay 4000 a week without a degree?

A Multi Line Representative can potentially earn around $4,000 weekly through commissions and bonuses, especially in sales-driven environments. Success in such roles often depends on strong communication skills, industry knowledge, and experience, with some positions offering high earning potential without requiring a degree.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. Specialized roles like Technical Support Manager or Customer Service Director may also command higher compensation, especially with relevant experience and leadership skills.

What is a multi-line representative?

A multi-line representative is a customer service or sales professional who manages multiple phone lines or communication channels simultaneously. They often handle various customer inquiries, provide support, and use multi-line phone systems or software to efficiently assist clients across different lines.

What are the key skills and qualifications needed to thrive as a Multi Line Representative, and why are they important?

To thrive as a Multi Line Representative, you need strong customer service abilities, attention to detail, and a basic understanding of insurance products, usually supported by a high school diploma or equivalent. Proficiency with CRM software, policy management systems, and common office applications is typically required. Excellent communication, problem-solving, and multitasking skills help you build trust and efficiently handle multiple client inquiries. These skills are crucial for providing accurate information, maintaining client satisfaction, and supporting the success of the insurance agency.

What are the four types of sales positions?

The four main types of sales positions are inside sales, outside sales, account management, and business development. Inside sales typically involve remote selling, outside sales focus on face-to-face interactions, account managers maintain existing client relationships, and business development seeks new opportunities. These roles often require strong communication skills and familiarity with CRM tools.
More about Multi Line Representative jobs
What job categories do people searching Multi Line Representative jobs look for? The top searched job categories for Multi Line Representative jobs are:
Multi Line Representative jobs near you
Infographic showing various Multi Line Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Claims Representative - Multi-Line

Claims Representative - Multi-Line

SET SEG

East Lansing, MI • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

Title: Multi-Line Property and Casualty Claims Representative
Reports To: Claims Manager
Location: East Lansing, MI
Department: Property/Casualty and Workers' Compensation (PC/WC)
SET SEG is looking for a Multi-Line Property & Casualty Claims Representative who will be responsible for the investigation, negotiation, adjustment, and resolution of designated PC claims. This position reports to the Claims Manager. The Multi-Line Property and Casualty Claims Representative is responsible for the prompt, fair, and efficient handling of a diverse caseload of Property and Casualty claims across multiple lines including general liability, auto liability, auto physical damage, personal injury protection (PIP), property, medical payments and select specialty coverages. This role serves as a primary point of contact for members and plays a key role in delivering high-quality customer service through timely communication, sound judgment, and consistent adherence to organizational standards. The ideal candidate has strong technical claim knowledge, excellent communication skills and experience working with public entities and third-party vendors. This position requires independent judgment, strong documentation practices, and a customer-focused approach with the ability to balance efficiency with accuracy and compliance with applicable laws, regulations, and internal claims handling guidelines.
WHO WE ARE
School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers' compensation and property/casualty services for Michigan public schools.
Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.
We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We are also listed on the Business Insurance Best Places to Work. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.
Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.
WHO YOU ARE
You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.
Primary Responsibilities:
  • Investigate, evaluate, negotiate, and resolve assigned claims in compliance with applicable laws, regulations, and internal claims handling standards, with an emphasis on quality and consistency.
  • Provide high-quality customer service in a fast-paced environment while serving as a primary contact for members.
  • Maintain accurate, timely and well-organized documentation within the claims management system while managing multiple active claims concurrently.
  • Deliver clear, accurate, and customer-friendly coverage explanations and written correspondence to help our members understand claim decisions and next steps.
  • Negotiate claims within established settlement authority and promptly notify leadership of any claim trending toward or exceeding authority limits.
  • Assign, coordinate, and monitor work performed by outside investigators, third-party vendors, law firms, and individual attorneys when assigned.
  • Provides oversight of medical, legal damage estimates, and miscellaneous invoices to determine if they are reasonable and related to designated claims.
  • Negotiates any disputed bills or invoices for resolution.
  • Assigns litigated claims to approved law firms and/or individual attorneys and monitors progress.
  • Attends facilitations/mediations as assigned.
  • Manages diary system to move losses to conclusion in a timely manner.
  • Collaborate closely with internal teams, including risk management, underwriting, and claims leadership to support effective claim outcomes.
  • Other duties as assigned by the Claims Manager.

Required Qualifications:
  • Bachelor's Degree; minimum of two years of claims experience handling multi-line claims or an equivalent combination of education and experience.
  • Must have knowledge of coverage, liability, and complex claims handling procedures.
  • Ability to handle complex case-related tasks in a fast-paced and changing environment.
  • Excellent interpersonal skills and the ability to work in a strong team environment.
  • Excellent verbal and written communication skills, with the ability to deliver clear, professional, and customer-focused communication.
  • Must have strong organizational and time-management skills, including the ability to prioritize, multitask, meet deadlines, and independently follow up on open items.
  • Must be dependable, reliable, and able to achieve high levels of professionalism when handling cases and interacting with school district representatives and their employees, attorneys, families of injured and fellow employees.
  • Must be able to create and maintain high levels of confidentiality when dealing with proprietary information and sensitive situations.
  • Must have strong cognitive and analytical skills.
  • Ability to travel and work remotely on a periodic basis.
  • Proficiency in Microsoft Office applications, including Excel and Word, with the ability to use technology effectively to document, track and communicate claim activity.
  • Commitment to continuous learning including willingness to participate in ongoing education with industry recognized training (IIA, AIC or INS or other relevant claims designations)

Physical Demands / Work Environment
Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Occasional in-state travel may be required. Punctual, regular, and consistent attendance is required.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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