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Vp Design Jobs in Georgia (NOW HIRING)

Vice President, Customer Success

Lawrenceville, GA · On-site

$126K - $162K/yr

The Vice President of Customer Success is the senior leader responsible for the strategy ... Direct the design and scaling of an expansion/cross-sell motion within the Customer Success ...

Vice President, Customer Success

Lawrenceville, GA · On-site

$126K - $162K/yr

The Vice President of Customer Success is the senior leader responsible for the strategy ... Direct the design and scaling of an expansion/cross-sell motion within the Customer Success ...

In this role, the Vice President, Business Operations Strategy is accountable for shaping and ... Design the target operating model required to scale NaaS and future strategic businesses, including ...

Support the design and execution of the partner enablement program - ensuring SI partners have ... Reports directly to the SVP, Global Life Sciences Activation & Adoption Pod alignment: Senior lead ...

Showing results 21-40

Vp Design information

See Georgia salary details

$36.7K

$133K

$234.3K

How much do vp design jobs pay per year?

As of Sep 7, 2026, the average yearly pay for vp design in Georgia is $133,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $160,400.00 per year, depending on experience, location, and employer.

What does a VP of Design do?

A VP of Design is a senior executive responsible for overseeing the design direction and strategy of an organization. They lead design teams, collaborate with other departments, and ensure that all products and brand elements align with the company's vision and goals. Their role often includes managing design processes, fostering innovation, and maintaining quality standards across all design projects. Additionally, they may play a key part in recruiting and mentoring design talent within the company.

What are the key skills and qualifications needed to thrive as a VP of Design?

To thrive as a VP of Design, you need extensive experience in design leadership, a strong portfolio, and a solid understanding of design principles, user experience, and business strategy. Familiarity with industry-standard design tools like Adobe Creative Suite, Figma, and prototyping platforms, as well as knowledge of agile methodologies, is typically required. Exceptional communication, strategic thinking, and team management skills set top candidates apart in this executive role. These abilities are vital for driving creative vision, aligning design with business goals, and leading high-performing design teams.

What are some common challenges a VP of Design faces when leading multidisciplinary design teams?

A VP of Design often encounters the challenge of aligning diverse design teams—such as UX, visual, and product designers—with broader business objectives. Balancing creative vision with strategic goals requires strong communication and negotiation skills, especially when collaborating with product, engineering, and executive leadership. Additionally, fostering a culture of innovation while maintaining consistent design standards across projects is a common hurdle. Navigating rapid organizational growth and adapting to evolving market demands also requires flexibility and forward-thinking leadership.

What is the difference between Vp Design vs Creative Director?

AspectVp DesignCreative Director
Primary FocusOversees design strategy, product design, and team managementLeads overall creative vision, branding, and concept development
ResponsibilitiesAligns design with business goals, manages design teams, and ensures qualityDevelops creative concepts, directs creative projects, and maintains brand consistency
CredentialsDesign-related degrees, leadership experience, portfolioDesign or marketing background, strong portfolio, leadership skills
Work EnvironmentCollaborates with product, marketing, and executive teamsWorks closely with marketing, branding, and creative teams

While both roles involve leadership in creative fields, the Vp Design primarily focuses on design strategy and team management within product and user experience contexts. The Creative Director emphasizes overall brand vision and creative concepts across multiple channels. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the most commonly searched types of Design jobs in Georgia?

The most popular types of Design jobs in Georgia are:

What cities in Georgia are hiring for Vp Design jobs?

Cities in Georgia with the most Vp Design job openings:

Infographic showing various Vp Design job openings in Georgia as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $133,017 per year, or $64 per hour.

Vice President, Customer Success

M3

Lawrenceville, GA • On-site

$126K - $162K/yr

Full-time

Posted 25 days ago


Job description

M3 (www.m3as.com) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.
Description Summary:
The Vice President of Customer Success is the senior leader responsible for the strategy, performance, and scale of M3's customer success organization. This role owns driving customer platform adoption, measurable business outcomes, retention, and long-term revenue growth across the existing customer base.
Reporting to the Chief Growth and Customer Officer, the VP develops organizational capability, aligns cross-functional execution, and ensures consistent delivery of value at scale.
Success is measured through key customer and business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), expansion, customer health, adoption, and Net Promoter Score (NPS). The VP establishes the operating cadence, defines functional KPIs, and provides regular executive reporting and strategic recommendations to the Executive Leadership Team.
The VP partners closely with Sales, Product, Marketing, Support, and Professional Services to create a seamless customer journey, influence product strategy through customer insights, and ensure customer success remains a key driver of company growth. The role also owns the Customer Success operating model, organizational design, processes, and technology ecosystem, continuously evolving the function to improve efficiency, scalability, and customer outcomes.
Essential Duties:
The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor's requests for additional or altered duties.
  • Own the strategy and outcomes for Gross and Net Revenue Retention (GRR/NRR) as core business metrics, directing the customer success management team's execution of renewal and forecasting processes.
  • Direct the design and scaling of an expansion/cross-sell motion within the Customer Success organization, partnering with Sales leadership and Account Management on larger and multi-property opportunities.
  • Set requirements for, and hold the team accountable to, a customer health-scoring model that predicts churn risk at least two quarters ahead of renewal.
  • Direct the relationship and transactional NPS/CSAT program, including survey design, response-rate growth, and a closed-loop process that routes customer feedback into Product and internal process improvements.
  • Set onboarding and time to first value benchmarks appropriate to hotel and hospitality operating realities and collaborate closely with the onboarding team.
  • Build and lead the Customer Success organization through a layer of customer success managers. This role leads strategic contributors, not individual accounts.
  • Establish clear individual, team, and organizational KPIs, and hold the customer success management layer accountable to them through regular coaching, performance review, and forecasting cadences.
  • Assist with the development of compensation and segmentation models that align Customer Success Managers and other team incentives with retention, expansion, and satisfaction targets.
  • Build the organizational structure and career ladder needed to scale Customer Success as the customer base grows, including succession planning within the customer success management team.
  • Evaluate, recommend, and own the Customer Success technology stack. This includes health scoring, renewal forecasting, playbook automation, and survey/NPS tooling.
  • Define the data and integration requirements across CRM (Salesforce and/or Client Success), product usage, support, and billing systems needed to produce a reliable, real-time view of account health and forecasted renewals, working closely with the CFO on the hygiene of the Customer Cube.
  • Own the business case and implementation roadmap for the selected Customer Success platform(s), directing the CS Operations function on ongoing administration, optimization, and training standards.
  • Sit on the Go to Market (GTM) leadership team, partnering with Sales and Marketing leadership on shared account strategy and with Product leadership on a structured voice-of-customer process.
  • Present retention, expansion, and customer-health results to the Executive Leadership Team on a standing monthly cadence, including forecasts, named at-risk accounts, and resourcing needs.
  • Represent Customer Success in company-wide planning, budgeting, and board-reporting processes as a peer executive function to Sales and Marketing.
  • Manage customer escalations at the executive level as needed, through proactive communication.
  • Other duties as assigned.

Education/Training/Experience:
  • College degree. 12-15+ years of overall management experience, including experience leading through multiple layers of management.
  • 6-10+ years of experience leading Customer Success organizations at a senior or executive level.
  • Direct experience in hotel, hospitality, or travel technology SaaS strongly preferred.
  • Experience effectively utilizing and overseeing a Customer Success platform or ensuring necessary data is present in Salesforce.
  • Demonstrated experience presenting to and influencing an Executive Leadership Team or Board.
  • Formal training in Customer Success or executive leadership preferred.
  • Ability to build strategy, translate it into KPIs, and hold an organization accountable to results.
  • Proven problem-solving, process development, and improvement skills required.
  • Task planning and delegation skills.
  • Must be able to actively participate in meetings at all levels within the organization, including with executive leadership.
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • Advanced written and verbal communication skills are a must.
  • General PC knowledge including Microsoft Office; expert-level knowledge of Excel and Word, and a working knowledge of PowerPoint required.