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Vp Client Success Jobs in Alabama (NOW HIRING)

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Vp Client Success information

See Alabama salary details

$72.1K

$147.9K

$237.5K

How much do vp client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for vp client success in Alabama is $147,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,500.00 and $160,900.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Alabama?

The most popular types of Client Success jobs in Alabama are:

What are popular job titles related to Vp Client Success jobs in Alabama?

For Vp Client Success jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Vp Client Success job openings in Alabama as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $147,938 per year, or $71.1 per hour.

Vice President, Information Technology

PCI Federal

Atmore, AL โ€ข On-site

$140 - $220/hr

Other

Medical, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Ecke Holding Company LLC, doing business as PCI Federal, was formed under the Poarch Band of Creek Indians Tribe to provide high quality products and services to Federal customers. Ecke is a Muskogee word for โ€œmotherโ€ and reflects the role of the holding company. PCI Federal provides the common connection and integration that enables our collective success. Our portfolio of companies share the Tribeโ€™s values of fairness, trustworthiness, commitment to something bigger than self, perseverance, respect for contribution, open, and honest communication, collaboration, open to new ideas and accomplishment. Through these values, PCI Federal focuses on delivering exceptional services that exceed our customersโ€™ expectations.

At PCI Federal, we are passionate about helping our employees meet their professional goals and achieve success, while maintaining work/life balance. We offer an excellent benefits package that includes vacation and personal time off, as well as a generous 401(k) match.

Accessibility: PCI Federalโ€™s companies are committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email HR@pcifs.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

PCI Federal and its subsidiaries do not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status. Preference may be extended to qualified Native American Indian candidates.

  • Health Insurance
  • Vision Insurance
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Pet Insurance
  • 401k and Company Matching
  • Flexible Spending Account
  • Tuition Reimbursement
  • 11 Holidays

Position: Vice President, Information Technology

Location: Atmore, AL

Remote Status: Hybrid

Job Id:127-Corporate IT

# of Openings:1

Position Summary

The Executive Vice President, Information Technology is a senior leader responsible for the strategic leadership, development, and execution of the companyโ€™s enterprise IT strategy in support of federal government contracting operations. This role ensures secure, compliant, scalable, and cost-effective technology solutions that enable contract performance, protect sensitive government data, and support corporate growth objectives.

The EVP, IT serves as a trusted advisor to executive leadership, customers, and external stakeholders and ensures alignment with federal cybersecurity, compliance, and regulatory requirements.

This position will report to the Chief Executive Officer and support our Corporate IT Team. This position will be hybrid.

Location: Atmore, AL or Huntsville, AL

Key Responsibilities Strategic Leadership
  • Develop and execute a comprehensive IT strategy aligned with corporate growth and federal contract requirements.
  • Serve as a member of the executive leadership team, contributing to enterprise strategy and business planning.
  • Drive digital transformation initiatives that improve operational efficiency and contract delivery.
  • Oversee IT governance, risk management, and technology investment planning.
Federal Compliance & Cybersecurity
  • Ensure compliance with federal cybersecurity frameworks and requirements, including:
    • CMMC (Cybersecurity Maturity Model Certification)
    • NIST 800-171 and NIST 800-53
    • FAR/DFARS clauses related to information security
    • FedRAMP (as applicable)
  • Oversee continuous monitoring, incident response, vulnerability management, and audit readiness.
  • Lead preparation for DCAA, DCMA, and other government audits related to IT systems and controls.
Infrastructure & Operations
  • Oversee enterprise IT infrastructure including cloud environments, networks, endpoints, and collaboration platforms.
  • Ensure secure handling of Controlled Unclassified Information (CUI), ITAR, and other sensitive government data.
  • Lead disaster recovery, business continuity, and continuity of operations planning.
  • Manage internal IT service delivery and service level agreements.
  • Conduct an annual needs assessment of all PCIF LLCs.
  • Develop a written plan for governance.
  • Develop tailored programs designed to execute each LLCโ€™s mission objective.
Contract & Program Support
  • Partner with Program Managers to support IT requirements for government contracts.
  • Ensure IT systems meet contract-specific security and technical requirements.
  • Support proposal efforts by contributing to technical volumes, IT architecture designs, and security approaches.
  • Develop and manage the IT budget in alignment with corporate financial objectives.
  • Oversee vendor selection, contract negotiation, and performance management.
  • Optimize IT spend while maintaining compliance and operational resilience.
  • Build, lead, and mentor a high-performing IT and cybersecurity team.
  • Establish performance metrics and accountability standards.
  • Promote a culture of security, compliance, and continuous improvement.
Qualifications Education
  • Bachelorโ€™s degree in Information Technology, Computer Science, Cybersecurity, or related field required.
Experience
  • 12+ years of progressive IT leadership experience.
  • 5+ years in a senior IT leadership role (Director or above).
  • Experience in a federal government contracting environment required.
  • Demonstrated experience supporting CMMC, NIST, FAR/DFARS compliance frameworks.
  • Experience managing secure cloud environments (AWS GovCloud, Azure Government preferred).
Certifications (Preferred)
  • CISSP
  • CISM
  • PMP
  • ITIL
  • CMMC Registered Practitioner or equivalent
  • Executive leadership and strategic thinking
  • Deep understanding of federal cybersecurity regulations
  • Risk management and compliance expertise
  • Financial acumen and budget management
  • Strong communication and stakeholder engagement skills
  • Experience supporting growth through mergers, acquisitions, and contract wins
  • May require eligibility for security clearance.
  • Ability to travel as required.
Performance Indicators
  • Zero major cybersecurity incidents
  • On-time and compliant contract IT support
  • Budget adherence
  • Employee engagement and retention within IT team

PCI Federal (PCIF) and its subsidiaries are an equalโ€‘opportunity employer. PCIF does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.

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