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OVERVIEW
The Senior Vice President, Enterprise Technology serves as the Bank's senior technology executive responsible for the architecture, engineering, implementation, operation, and lifecycle management of the Bank's enterprise infrastructure and banking platforms. This role is accountable for the stability, availability, resilience, and secure operation of the technology environment supporting core banking, digital banking, payment systems, enterprise applications, and customer-facing services.
The Senior Vice President provides executive leadership across enterprise infrastructure domains including compute, storage, network, cloud, virtualization, identity services, endpoint technologies, enterprise platforms, and technology operations. The role ensures enterprise technologies are engineered, deployed, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices while enabling business growth, operational efficiency, and service excellence.
As the Bank's senior technology engineering executive, the Senior Vice President leads enterprise infrastructure strategy, core banking platform administration, technology modernization, disaster recovery architecture, production operations, and major technology transformation initiatives, including core banking conversions and platform migrations.
The Senior Vice President is responsible for the engineering, implementation, operation, and technical administration of enterprise infrastructure and banking platforms. Ownership of the Bank's Information Security Program, cybersecurity governance, enterprise security policies, security risk management, security architecture standards, and independent security oversight remains under the direction of the Chief Information Security Officer (CISO).
The Senior Vice President partners closely with the CISO to ensure enterprise technologies are implemented and operated in accordance with approved security policies, regulatory expectations, and the Bank's established risk appetite. The CISO provides independent governance, oversight, and risk management while the Senior Vice President is responsible for the execution, operation, and technical delivery of enterprise technology services.
ESSENTIAL DUTIES AND RESPONSIBILITES include the following.

• Lead the administration, support, strategic evolution, and lifecycle management of the Bank's core banking, digital payments, and enterprise banking platforms, ensuring stable, secure, and highly available production operations.
• Provide executive leadership for enterprise core banking conversion and modernization initiatives, including planning, implementation, testing, cutover, post-conversion stabilization, and coordination with business leaders, vendors, and project teams to ensure successful outcomes while minimizing operational risk.
• Lead the architecture, engineering, implementation, operation, and lifecycle management of enterprise infrastructure platforms, including on-premises, cloud, network, storage, compute, virtualization, identity, end-user technologies, and enterprise systems.
• Ensure the availability, reliability, scalability, performance, and operational health of enterprise infrastructure through effective monitoring, capacity planning, maintenance, problem management, and continual service improvement.
• Lead enterprise technology modernization initiatives, including infrastructure refreshes, cloud adoption, automation, virtualization, platform standardization, and operational transformation.
• Ensure enterprise infrastructure and identity platforms are configured, hardened, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices, including Active Directory, Microsoft Entra ID, SSO, MFA, and authentication services.
• Partner with Information Security, IT Operations, application owners, and business stakeholders to coordinate vulnerability remediation, cybersecurity incident response, infrastructure restoration, and other security-related operational activities.
• Lead enterprise backup, resilience, business continuity, and disaster recovery capabilities, including disaster recovery planning, testing, and continuous improvement to meet business and regulatory recovery objectives.
• Establish and maintain strategic relationships with technology vendors and service providers to ensure operational excellence, service quality, successful project delivery, and effective contract performance.
• Develop, maintain, and enforce enterprise infrastructure standards, operational procedures, technical documentation, governance, and technology roadmaps supporting secure and reliable operations.
• Support internal audits, regulatory examinations, and third-party assessments by providing technical leadership, operational evidence, and remediation support while partnering with Risk, Compliance, Information Security, and business leadership to address identified findings.
• Perform other duties as assigned in support of enterprise technology operations and Bank objectives.

SUPERVISORY RESPONSIBILTIES
Provides direct leadership and management of assigned technology personnel, including responsibility for hiring, coaching, performance evaluations, disciplinary actions, employee development, and succession planning. Directs the activities of managers and technical staff responsible for enterprise infrastructure, core banking platforms, and related technology operations. Leads cross-functional teams and manages relationships with vendors, consultants, and strategic partners to achieve operational and project objectives.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Extensive hands-on experience deploying, administering, and supporting Fiserv, Jack Henry, or FIS core banking platforms and associated digital payments solutions.
• Demonstrated experience leading enterprise-scale core banking implementations, upgrades, testing, conversions, or migrations in a regulated financial institution.
• Demonstrated experience leading enterprise infrastructure organizations supporting mission-critical core banking platforms within a regulated financial institution.
• Extensive experience with enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, disaster recovery, automation, and enterprise systems.
• Proven experience leading enterprise technology modernization initiatives, large-scale infrastructure transformations, and core banking platform conversions.
• Demonstrated success supporting regulatory examinations, technology audits, and remediation activities within highly regulated environments.
• Strong knowledge of banking technology regulations and guidance, including OCC, FFIEC, GLBA, and applicable cybersecurity and operational resilience requirements.
• Proven ability to develop strategic technology roadmaps while maintaining highly available, secure, and resilient production environments.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical discipline.
• 10+ years of progressive experience in enterprise technology, infrastructure engineering, or technology operations, including 7 years in senior leadership roles with increasing responsibility.
• Experience leading technology organizations within a regulated financial institution, preferably supporting mission-critical banking systems.
• Demonstrated experience with enterprise core banking platforms such as Fiserv, FIS, or Jack Henry.
• Experience successfully delivering large-scale technology initiatives, including platform implementations, system conversions, or major infrastructure transformations.
• Strong knowledge of enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, and disaster recovery.
• Working knowledge of banking regulatory expectations, including OCC, FFIEC, GLBA, and operational resilience requirements.
• Proven ability to build effective partnerships with executive leadership, business stakeholders, technology vendors, regulators, and auditors.
• Excellent leadership, communication, strategic planning, and organizational skills.

PREFERRED EXECUTIVE COMPETENCIES

• Strategic technology planning and execution
• Enterprise architecture and infrastructure engineering
• Core banking platform expertise
• Technology modernization and digital transformation
• Operational resilience and disaster recovery
• Executive communication and stakeholder management
• Regulatory engagement and audit support
• Vendor and contract management
• Cross-functional leadership and influence
• Technology governance and operational excellence

PHYSICAL DEMANDS
The physical demands described below are representative of those required to perform the essential functions of the role. Reasonable accommodation may be provided, consistent with applicable law, to enable individuals with disabilities to perform these essential functions.
While performing the duties of this position, the employee is generally required to sit for extended periods, regularly use hands and fingers to operate computers and related equipment, and communicate verbally and audibly. The employee may occasionally be required to stand, walk, or reach with hands and arms.
This role may occasionally require light physical activity, such as lifting or moving items weighing up to approximately 20 pounds, consistent with normal office and technology-related tasks.
Specific vision abilities required include close vision, color discrimination, and the ability to adjust focus, as necessary to perform job-related tasks involving computer systems and documentation.
WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of the position. Reasonable accommodation may be provided, consistent with applicable law, to enable individuals with disabilities to perform these essential functions.
This position is primarily performed in a professional office environment, with routine use of computers, office equipment, and collaboration technology. The noise level in the work environment is generally moderate.
This role may require occasional presence in technology-related environments, such as data centers or secure facilities, and may involve limited exposure to outside weather conditions when traveling between locations or facilities.
EQUAL EMPLOYMENT OPPORTUNITY
Patriot Bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected status under federal, state, or local law.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent. Incumbents may be asked to perform other duties as required.