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Vice-president(e), Operations

Etes-vous un leader strategique passionne par l'optimisation de la performance, le developpement des leaders et la creation d'equipes hautement performantes? Aimez-vous concilier resultats d'affaires et developpement des talents tout en guidant les equipes a travers la croissance, le changement et l'amelioration continue? Si oui, notre poste de Vice-president(e), Operations pourrait etre l'opportunite que vous recherchez.

Dans ce role, vous assurerez le leadership strategique d'un portefeuille de succursales, de regions ou d'unites d'affaires operationnelles. Vous veillerez a offrir un service exceptionnel, a atteindre de solides resultats financiers et a maintenir l'alignement avec les objectifs de l'entreprise. Vous collaborerez etroitement avec les leaders regionaux et les fonctions de soutien afin de renforcer l'excellence operationnelle, developper les capacites de leadership et soutenir la croissance continue de First Onsite a travers le Canada.

A titre de Vice-president(e), Operations, vous etes responsable de la performance operationnelle de plusieurs equipes et emplacements. Vous travaillez en etroite collaboration avec les leaders regionaux, les directeurs de succursale et les departements de soutien afin d'assurer une execution coherente, d'excellents resultats pour les clients ainsi que l'atteinte des objectifs financiers et operationnels.

Chaque journee combine planification strategique et execution operationnelle. Vous analysez les indicateurs de performance, examinez les resultats financiers et identifiez les opportunites d'ameliorer l'efficacite, la rentabilite et la satisfaction de la clientele. Vous participez a la planification de la main-d'uvre, a la releve, au developpement du leadership et accompagnez les equipes dans l'atteinte de leurs objectifs. Qu'il s'agisse d'optimiser les operations, de soutenir des acquisitions et integrations ou d'accompagner les gestionnaires dans l'amelioration de leur performance, votre influence contribue directement au succes futur de l'entreprise.

• Baccalaureat en administration des affaires, gestion des operations ou dans un domaine connexe (obligatoire).
• MBA ou diplome d'etudes superieures equivalent (atout important).
• Plus de 10 ans d'experience progressive en leadership operationnel, idealement dans les secteurs de la restauration apres sinistre, de la construction, des services immobiliers ou d'une industrie de services connexe.
• Minimum de 5 ans d'experience dans la gestion de gestionnaires et d'operations multisites.
• Experience demontree dans la gestion de la performance operationnelle, des budgets et de la rentabilite de plusieurs succursales ou unites d'affaires.
• Experience en gestion du changement, amelioration des processus et strategies de croissance operationnelle.
• Succes demontre dans le developpement de leaders et la creation d'equipes performantes.
• Solide comprehension des indicateurs financiers et operationnels et capacite a generer des resultats d'affaires.
• Excellentes habiletes de leadership, de communication et de developpement de relations.
• Capacite demontree a mobiliser des equipes diversifiees et a favoriser l'alignement des parties prenantes.
• Forte vision d'affaires et capacite a transformer une strategie en actions concretes et resultats mesurables.
• Maitrise de la suite Microsoft Office.
• Permis de conduire valide et dossier de conduite satisfaisant.
• Disponibilite pour voyager jusqu'a 40 % du temps selon les besoins operationnels.
• Capacite a effectuer certaines taches physiques pouvant inclure la manutention de materiel, le levage, l'utilisation d'echelles et le port d'equipements de protection individuelle (respirateur, bottes de securite, etc.).

Chez First Onsite, le travail que vous accomplissez chaque jour a un impact reel. Vous contribuez a aider les communautes, les entreprises et les familles a se relever apres des evenements imprevus, tout en dirigeant des equipes qui offrent un service exceptionnel et des resultats concrets.

Nous offrons une remuneration concurrentielle, un programme complet d'avantages sociaux et dentaires, un regime d'epargne-retraite avec contribution de l'employeur ainsi que de nombreuses opportunites de developpement professionnel, parce que nous croyons a l'investissement dans nos employes.

Vous joindrez une organisation qui valorise la responsabilisation, la collaboration, le leadership et l'integrite. Ensemble, nous contribuons a rebatir les communautes partout au Canada tout en offrant des carrieres enrichissantes a nos employes.

Votre prochaine opportunite commence ici. Postulez des aujourd'hui grace a notre processus de candidature simple, rapide et adapte aux appareils mobiles.

Joignez-vous a First Onsite. Faites une difference. Batissez votre avenir.

En soumettant votre candidature, vous consentez a la collecte, a l'utilisation, a la divulgation et a la conservation de vos renseignements personnels par FirstOnsite Restoration Limited exercant ses activites sous le nom de First Onsite Property Restoration ( First Onsite ) aux fins liees a votre candidature d'emploi. Cela inclut les renseignements recueillis durant le processus de recrutement et d'entrevue.

Vos renseignements personnels pourront etre partages a l'interne avec les personnes impliquees dans le processus d'embauche. First Onsite s'engage a traiter ces renseignements conformement aux lois federales et provinciales applicables en matiere de protection de la vie privee, notamment la Loi sur la protection des renseignements personnels et les documents electroniques (LPRPDE) ainsi que toute autre legislation pertinente applicable dans votre province ou territoire.

Pour toute question concernant la gestion de vos renseignements personnels ou pour demander l'acces a ceux-ci, veuillez communiquer avec notre departement des ressources humaines.

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Are you a strategic leader who thrives on driving performance, developing leaders, and building high-performing operations? Do you enjoy balancing business results with people development while leading teams through growth, change, and continuous improvement? If so, our Vice President, Operations role could be the opportunity you've been looking for.

In this role, you'll provide strategic leadership across a portfolio of branches, regions, or operational business units, ensuring exceptional service delivery, strong financial performance, and alignment with company objectives. You'll work closely with regional leaders and support functions to strengthen operational excellence, build leadership capability, and help position First Onsite for continued growth across Canada.

A DAY IN THE LIFE OF A VICE PRESIDENT, OPERATIONS

As a Vice President, Operations, you are responsible for leading operational performance across multiple locations and teams. You work closely with Regional Leadership, Branch Managers, and support departments to ensure consistent execution, strong customer outcomes, and achievement of financial and operational goals. Your leadership helps create alignment across the organization while empowering teams to deliver their best work.

Each day, you balance strategic planning with operational execution. You review performance metrics, analyze financial results, and identify opportunities to improve efficiency, profitability, and customer satisfaction. You support workforce planning, succession planning, and leadership development while helping teams navigate challenges and achieve business objectives. Whether you're driving operational improvements, supporting acquisitions and integrations, or partnering with leaders to strengthen performance, your influence helps shape the future success of the business.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field required; MBA or equivalent graduate degree preferred. 10+ years of progressive leadership experience in operations, preferably in restoration, construction, property services, or a related service-based industry. Minimum 5 years of experience leading managers and multi-site operations. Proven success managing operational performance, budgets, and profitability across multiple locations or business units. Experience leading change initiatives, process improvements, and operational growth strategies. Demonstrated success developing leaders and building high-performing teams. Strong financial and operational acumen with the ability to interpret performance metrics and drive business results. Exceptional leadership, communication, and relationship-building skills. Proven ability to lead through complexity and drive alignment across diverse teams and stakeholders. Strong business acumen with the ability to translate strategy into execution and measurable outcomes. Proficiency with Microsoft Office applications. Valid driver's license and clean driving abstract. Ability to travel up to 40% based on business needs and operational requirements. Ability to complete work activities that may involve material handling, lifting, climbing, and the use of personal protective equipment including respirators, safety footwear, and other required gear.

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities, businesses, and families recover after unexpected events while leading teams that deliver exceptional service and results. We offer competitive compensation, comprehensive health and dental benefits, RRSP matching, and opportunities for professional growth because we believe in investing in our people.

You'll join a team that values accountability, collaboration, leadership, and doing the right thing. Together, we're helping rebuild communities across Canada while creating rewarding careers for our employees.

Let's Rebuild Together

Your next opportunity starts here. Apply today using our quick, three-minute, mobile-friendly application. Join First Onsite. Make a difference. Build your future.

By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process.

Your personal information may be shared internally with relevant personnel involved in the hiring process. First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.