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Volunteer 988 Crisis Counselor Jobs in Florida (NOW HIRING)

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Volunteer 988 Crisis Counselor information

What are the key skills and qualifications needed to thrive as a Volunteer 988 Crisis Counselor, and why are they important?

To thrive as a Volunteer 988 Crisis Counselor, you need strong active listening skills, emotional resilience, and a foundational understanding of mental health and crisis intervention, typically supported by completion of specialized training programs. Familiarity with crisis management protocols, call center software, and secure communication platforms is often required. Compassion, nonjudgmental attitude, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for effectively supporting individuals in crisis, ensuring their safety, and connecting them with appropriate resources.

What types of support and training are provided to Volunteer 988 Crisis Counselors before they begin taking live calls?

Volunteer 988 Crisis Counselors receive comprehensive training before they begin handling live calls. This typically includes structured modules on crisis intervention, active listening, suicide prevention, and protocols for handling various emergency situations. Counselors often participate in role-playing exercises and supervised practice sessions to build confidence and skills. Ongoing supervision, peer support, and access to mental health professionals are also provided to ensure counselors feel supported and prepared for challenging calls.

What is a Volunteer 988 Crisis Counselor?

A Volunteer 988 Crisis Counselor is a trained individual who provides immediate support to people experiencing emotional distress or a mental health crisis via the 988 Suicide & Crisis Lifeline. These counselors answer calls, texts, or chats, offering nonjudgmental listening, safety planning, resources, and crisis intervention. Volunteers play a crucial role in helping individuals feel heard and supported during difficult moments, often connecting them with further mental health resources if needed. They receive specialized training to handle sensitive situations with empathy and confidentiality.
What are the most commonly searched types of 988 Crisis Counselor jobs in Florida? The most popular types of 988 Crisis Counselor jobs in Florida are:
What are popular job titles related to Volunteer 988 Crisis Counselor jobs in Florida? For Volunteer 988 Crisis Counselor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Volunteer 988 Crisis Counselor jobs in Florida look for? The top searched job categories for Volunteer 988 Crisis Counselor jobs in Florida are:
What cities in Florida are hiring for Volunteer 988 Crisis Counselor jobs? Cities in Florida with the most Volunteer 988 Crisis Counselor job openings:
Volunteer 988 Crisis Counselor jobs near you

Relief RN - Crisis Stabilization Unit

LifeView Group

Pensacola, FL

$27.40 - $33.55/hr

Other

Posted 26 days ago

Job description

Lakeview Center Crisis Stabilization Unit Position

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies, and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse, and 24/7 support for those with serious mental illnesses.

The Crisis Stabilization Unit (CSU) of Lakeview Center serves as an acute-care inpatient psychiatric facility for persons with mental health or co-occurring disorders from Escambia and Santa Rosa Counties. The CSU is a 24-hour continuous operations unit that serves voluntary clients as well as individuals admitted to the facility under the Baker Act or Marchman Act. The unit serves individuals 18 years of age and older. Services are designed and implemented to support the recovery, health or well-being of the persons or families served, to reduce symptoms, or needs, and to build resilience and restore, or improve functioning.

Primary duty is the performance of work requiring advanced knowledge (License), and to use such advanced knowledge to consistently exercise discretion and independent judgment in providing the highest quality client-centered therapeutic services to mental health, substance abuse, or developmentally disabled clients. Must also use such advanced knowledge and experience to serve as a consultant and mentor to other medical/non-medical direct care employees. This position is entrusted with the highest level of responsibility and insight in treating clients and ensuring services are provided and documented in compliance with applicable laws and regulations, in addition to LCI and division standards. Based on the knowledge and degree required, this position will serve as a lead position in the provision of direct care. Services include but are not limited to, assessment, treatment planning, direct service provision, person centered services using specialized knowledge and skills, and management of client risk and safety.

Role Requirements:

  • Must be a graduate of an accredited nursing school.
  • Must have a valid license as a Registered Nurse in Florida.
  • Must be certified in CPR.
  • Must be able to effectively perform client/patient behavior management techniques (CPI) with appropriate training.
  • Must be able to provide individualized, integrated mental health, substance abuse and co-occurring services to meet the needs of individuals served and their families.
  • Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.

Compensation:

Base pay ranges from $27.40 - $33.55 an hour based on experience with an additional supplemental pay (up to 8% of base pay) for the Crisis Stabilization Unit. Shift differentials pay $6.00 - $10.00 per hour when applicable.

To Apply:

Interested applicants please visit and complete the on-line application. If you require additional assistance, please call Human Resources at 850-495-3512.

LifeView Group, Inc. is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED

A Level II background screening is required. For more information, please use the following link. HB531 | Florida Agency for Health Care Administration

Job Identification 4827

Job Category Nursing

Posting Date 04/30/2026, 09:44 PM

Job Schedule Part time

Job Shift Various

Locations 1221 W Lakeview Ave, Pensacola, FL, 32501, US

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