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Volunteer 988 Crisis Counselor Jobs in Florida (NOW HIRING)

AtWork - Doral

Helpline Counselor- Overnight

Miami, FL · On-site

Conduct telephone crisis counseling and suicide intervention, including safety assessment, planning ... volunteer opportunities.Maintain compliance with HIPAA and organizational policies.Obtain ...

New

ARC Broward

After School Counselor

Sunrise, FL

$20.60/hr

Voluntary Insurance Plans including Critical Illness, Accident, Hospital Indemnity, Pet Insurance ... Must complete Professional Crisis Management Training (provided). * Must be at least 18 years of ...

UHS

ASSESSMENT COORD (MA/MSW)- PRN

Stuart, FL · On-site

$32.50K - $43.90K/yr

... crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is ... The Admissions Counselor is the initial contact with referral sources and potential patients ...

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Volunteer 988 Crisis Counselor information

What are the key skills and qualifications needed to thrive as a Volunteer 988 Crisis Counselor, and why are they important?

To thrive as a Volunteer 988 Crisis Counselor, you need strong active listening skills, emotional resilience, and a foundational understanding of mental health and crisis intervention, typically supported by completion of specialized training programs. Familiarity with crisis management protocols, call center software, and secure communication platforms is often required. Compassion, nonjudgmental attitude, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for effectively supporting individuals in crisis, ensuring their safety, and connecting them with appropriate resources.

What types of support and training are provided to Volunteer 988 Crisis Counselors before they begin taking live calls?

Volunteer 988 Crisis Counselors receive comprehensive training before they begin handling live calls. This typically includes structured modules on crisis intervention, active listening, suicide prevention, and protocols for handling various emergency situations. Counselors often participate in role-playing exercises and supervised practice sessions to build confidence and skills. Ongoing supervision, peer support, and access to mental health professionals are also provided to ensure counselors feel supported and prepared for challenging calls.

What is a Volunteer 988 Crisis Counselor?

A Volunteer 988 Crisis Counselor is a trained individual who provides immediate support to people experiencing emotional distress or a mental health crisis via the 988 Suicide & Crisis Lifeline. These counselors answer calls, texts, or chats, offering nonjudgmental listening, safety planning, resources, and crisis intervention. Volunteers play a crucial role in helping individuals feel heard and supported during difficult moments, often connecting them with further mental health resources if needed. They receive specialized training to handle sensitive situations with empathy and confidentiality.
What are the most commonly searched types of 988 Crisis Counselor jobs in Florida? The most popular types of 988 Crisis Counselor jobs in Florida are:
What are popular job titles related to Volunteer 988 Crisis Counselor jobs in Florida? For Volunteer 988 Crisis Counselor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Volunteer 988 Crisis Counselor jobs in Florida look for? The top searched job categories for Volunteer 988 Crisis Counselor jobs in Florida are:
What cities in Florida are hiring for Volunteer 988 Crisis Counselor jobs? Cities in Florida with the most Volunteer 988 Crisis Counselor job openings:
Volunteer 988 Crisis Counselor jobs near you

Helpline Counselor- Overnight

AtWork - Doral

Miami, FL • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Role: We are seeking a compassionate and skilled Helpline Counselor / Care Coordinator to provide telephone-based support, crisis counseling, suicide intervention, and advocacy to individuals seeking assistance. This role ensures clients receive the services they are eligible for through system navigation, screening, assessment, and follow-up via phone and email.Key Responsibilities: Provide information, referrals, and support to callers contacting our helplines.Conduct telephone crisis counseling and suicide intervention, including safety assessment, planning, and follow-ups.Serve as a mandated reporter in cases of suspected abuse or neglect.Facilitate warm transfers to appropriate service providers and ensure clients access needed benefits.Maintain accurate and timely documentation, including case notes and reports.Advocate for individuals and families to access public and private resources.Participate in mandatory training, nesting period, and ongoing professional development.Collaborate with colleagues and represent the organization at community events, task forces, and volunteer opportunities.Maintain compliance with HIPAA and organizational policies.Obtain certifications as Information & Referral Specialist (Inform USA) and Crisis Specialist (American Association of Suicidology) after 1 year.Requirements: Bachelor s degree in Social Work, Human Services, or related field (or equivalent experience in social services).2+ years providing information and referral services preferred; 1+ year crisis counseling or clinical experience preferred.Strong interpersonal, communication, and crisis intervention skills.Ability to work effectively with culturally diverse populations.Skilled in managing multiple tasks and using computer applications (Microsoft Office, email, intranet).Bilingual: English/Spanish required.Perks & Benefits: Competitive medical and dental plans.Generous vacation and holiday pay.401(k) match.Monthly in-service training and CEU opportunities.Work Environment: Must be able to work flexible schedules including evenings, nights, weekends, and holidays.Opportunity to be part of a caring and dedicated team making a real impact in the community.Atwork Personnel is an equal opportunity employer and is committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

All employment decisions are based on qualifications, merit, and business needs. Atwork Personnel is dedicated to ensuring equal access to opportunities and a respectful workplace for everyone.

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