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Voip Project Manager Jobs in Indiana (NOW HIRING)

Field of Talent

VOIP Systems Tech

Terre Haute, IN

$30 - $38/hr

Manage client requests through the MSP ticketing system and meet established SLAs. * Perform moves ... projects. * Coordinate with carriers, ISPs, vendors, and network engineers to resolve service ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

$50 - $75/hr

Manage client requests through the MSP ticketing system and meet established SLAs. * Perform moves ... projects. * Coordinate with carriers, ISPs, vendors, and network engineers to resolve service ...

New

3B Staffing LLC

VOIP Technician

Indianapolis, IN · On-site

... projects. Responsibilities: * Install, configure, and deploy Cisco IP phones and associated VoIP ... Support Cisco Unified Communications Manager (CUCM) deployments and upgrades. * Install and ...

3B Staffing LLC

VOIP Technician

Indianapolis, IN · On-site

... projects. Responsibilities: * Install, configure, and deploy Cisco IP phones and associated VoIP ... Support Cisco Unified Communications Manager (CUCM) deployments and upgrades. * Install and ...

Siertek Ltd

$110 - $140/hr

SierTeK proudly serves our clients by providing expertise in the Program Management, Information ... Prepare and maintain project planning documentation, create and maintain LAN/voice network maps ...

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Voip Project Manager information

What does a VoIP project manager do?

A VoIP Project Manager is responsible for overseeing the planning, implementation, and maintenance of Voice over Internet Protocol (VoIP) systems within an organization. They coordinate between technical teams, vendors, and stakeholders to ensure that VoIP solutions meet business requirements, are delivered on time, and function efficiently. Their duties include managing budgets, timelines, and resources, as well as troubleshooting issues and ensuring the security and reliability of communication networks. The role often requires a mix of technical knowledge and strong project management skills.

What are some common challenges faced by VoIP project managers during the implementation phase, and how can they be addressed?

VoIP Project Managers often encounter challenges such as integrating new VoIP systems with existing infrastructure, ensuring network reliability, and managing user adoption. These issues can be addressed by conducting thorough assessments of current systems, collaborating closely with IT and network teams, and providing comprehensive training to end-users. Proactively identifying potential compatibility or bandwidth issues and maintaining clear communication with stakeholders are also crucial for a smooth implementation.

What are the key skills and qualifications needed to thrive as a VoIP project manager, and why are they important?

To thrive as a VoIP Project Manager, you need strong project management skills, knowledge of VoIP technologies, and a background in IT or telecommunications, often supported by a bachelor’s degree and PMP or similar certification. Familiarity with project management software (like MS Project or Jira), VoIP platforms (such as Cisco, Avaya, or Asterisk), and network management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you coordinate cross-functional teams and manage stakeholder expectations. These skills and qualifications are essential for delivering reliable, on-time VoIP implementations that meet both technical requirements and business goals.

What is the difference between Voip Project Manager vs Network Engineer?

AspectVoip Project Manager

The Voip Project Manager oversees the planning, execution, and delivery of Voip communication projects, focusing on coordination, client communication, and project timelines. A Network Engineer designs, implements, and maintains network infrastructure, including Voip systems, with technical expertise in network protocols and hardware. While both roles may require certifications like Cisco or CompTIA, the Voip Project Manager emphasizes project management skills, whereas the Network Engineer focuses on technical network skills. They often work together in organizations that deploy Voip solutions, but their core responsibilities differ significantly.

What are popular job titles related to Voip Project Manager jobs in Indiana?

For Voip Project Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Voip Project Manager jobs in Indiana look for?

The top searched job categories for Voip Project Manager jobs in Indiana are:

What cities in Indiana are hiring for Voip Project Manager jobs?

Cities in Indiana with the most Voip Project Manager job openings:

Voip Project Manager jobs near you
Infographic showing various Voip Project Manager job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

VOIP Systems Tech

Field of Talent

Terre Haute, IN

$30 - $38/hr

Full-time

Posted 9 days ago

Job description

Job Title: VOIP Systems Tech

Location: Terre Haute, IN

Required Technical: VOIP, Unified Communications, SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, switching, SIP trunking, carrier provisioning, VOIP troubleshooting, Teams Phone, ticketing.

Required Skills: VOIP troubleshooting, customer service, technical communication, problem-solving, documentation, ticket management, prioritization, ability to work independently in an MSP environment.

Preferred Technical: RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination.

Preferred Certifications: CCNP, CompTIA VoIP Certification.

Employer Value Prop: Support a variety of VOIP environments while working directly with clients, carriers, vendors, and engineering teams. We encourage every employee to focus each day on making a positive impact on themselves, their teammates, our customers, and the communities we serve. Our culture is centered on accountability, customer service, collaboration, and continuous improvement.


As the VOIP Systems Tech, you'll support, troubleshoot, and maintain VOIP & Unified Communications systems for multiple managed services clients. Provide remote and onsite support, resolve voice and network issues, assist with deployments & migrations, and help ensure reliable services for clients.


Why This Opportunity Stands Out

  • Work with VOIP, UC, SIP, networking, and cloud technologies.
  • Support multiple client environments and solve a wide range of technical issues.
  • Gain hands-on experience with leading VOIP platforms and telecom systems.
  • Participate in VOIP deployments, migrations, and client onboarding projects.
  • Work directly with clients, carriers, vendors, and engineering teams.
  • Build experience that can lead to advanced VOIP, network, or infrastructure roles.


What You'll Do

  • Provide Tier I and Tier II support for hosted, cloud, and on-premise VOIP environments.
  • Troubleshoot call quality issues including latency, jitter, packet loss, and one-way audio.
  • Configure VOIP platforms, SIP, PBX systems, Teams Phone, call queues, and auto attendants.
  • Manage client requests through the MSP ticketing system and meet established SLAs.
  • Perform moves, adds, changes, and deletions for client phone systems.
  • Assist with VOIP deployments, upgrades, migrations, and onboarding projects.
  • Coordinate with carriers, ISPs, vendors, and network engineers to resolve service issues.
  • Monitor alerts, identify service-impacting problems, and educate clients on system features.
  • Document troubleshooting, configurations, network diagrams, and client environments.
  • Participate in an on-call rotation as needed.


What Makes You Successful: You're a customer-focused technical problem solver who enjoys troubleshooting VOIP & network issues. You can communicate tech concepts clearly, stay organized across multiple client environments, and take ownership of issues from initial ticket through resolution.


What You'll Bring

  • 2-5 years of experience supporting VOIP or Unified Communications systems.
  • Associate degree in IT, Telecommunications, Networking, or related field/experience.
  • MSP, telecommunications provider, or customer-facing technical support experience preferred.
  • Knowledge of SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, routing, and switching.
  • VOIP experience with Teams Phone, RingCentral, Zoom Phone, 8x8, Mitel, Cisco, or Avaya.
  • Familiarity with network troubleshooting tools and packet analysis.
  • Experience with PSA/ticketing systems such as ConnectWise, Autotask, HaloPSA, or similar.
  • Strong troubleshooting, communication, documentation, and customer service skills.
  • Ability to manage multiple clients and priorities in a fast-paced MSP environment.


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