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Voip Engineer Jobs in Raleigh, NC (NOW HIRING)

Celito Communications

Account Executive

Raleigh, NC · On-site

$60 - $80/hr

Sales, Business Development, Information Technology Services, Telecommunications, VOIP/Telephony ... You don't need to be the engineer, but you must be the strategist who brings the right resources to ...

Celito Communications

Account Executive

Raleigh, NC · On-site

Sales, Business Development, Information Technology Services, Telecommunications, VOIP/Telephony ... You don't need to be the engineer, but you must be the strategist who brings the right resources to ...

K&A Engineering

Senior Engineer

Cary, NC · On-site

$135K/yr

K&A Power Group - is a privately held engineering firm delivering worldclass technical expertise and engineering excellence to power utility and industrial clients across the United States, Asia, the ...

K&A Engineering

Senior Engineer

Cary, NC · On-site

$121.50 - $148.50/hr

Senior Engineer - Distribution We are seeking a highly motivated and skilled Senior Engineer to join our team at K&A Power Group in Cary, NC. In this role, you will have the opportunity to work on ...

K&A Engineering, Inc.

Senior Engineer

Cary, NC · On-site

$135K/yr

K&A Power Group is a privately held engineering firm delivering worldclass technical expertise and engineering excellence to power utility and industrial clients across the United States, Asia, the ...

K&A Engineering Consulting

Senior Engineer

Cary, NC · On-site

$135K/yr

K&A Power Group is a privately held engineering firm delivering worldclass technical expertise and engineering excellence to power utility and industrial clients across the United States, Asia, the ...

CTL Engineering

Sr. Roadway Design Engineer

Raleigh, NC · On-site

$101K - $139K/yr

CTL Engineering is hiring a Sr. Roadway Design Engineer! CTL Engineering (www.ctleng.com) is an award winning, full service consulting engineering firm with (15) locations across OH, IN, WV, KY, NC ...

CTL Engineering

Sr. Roadway Design Engineer

Raleigh, NC · On-site

$101K - $139K/yr

CTL Engineering is hiring a Sr. Roadway Design Engineer! CTL Engineering (www.ctleng.com) is an award winning, full service consulting engineering firm with (15) locations across OH, IN, WV, KY, NC ...

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All JobsVoip Engineer JobsVoip Engineer Jobs in Raleigh, NC

Voip Engineer information

See Raleigh, NC salary details

$19

$51

$78

How much do voip engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for voip engineer in Raleigh, NC is $51.04, according to ZipRecruiter salary data. Most workers in this role earn between $39.71 and $60.96 per hour, depending on experience, location, and employer.

What is a VoIP engineer?

A VoIP engineer oversees the installation and maintenance of VoIP, or voice over internet protocol, telephony systems. VoIP is a system through which parties can communicate over the internet, as opposed to through a traditional telephone system. Engineers are usually employed by a single company to manage their in-house network. As a VoIP engineer, your responsibilities include determining the company’s needs, developing a network with the proper hardware to fit those needs, and monitoring the system to ensure voice communication is functioning correctly. You may need an associate’s degree in this career, but many employers will accept a high school diploma and an appropriate certification from a company like Cisco. You need extensive computer and analytical skills to succeed as a VoIP engineer.

What are some common challenges a VoIP engineer faces when integrating new communication systems within an existing IT infrastructure?

VoIP Engineers often encounter challenges such as ensuring seamless compatibility between new VoIP solutions and legacy systems, managing network bandwidth to prevent call quality issues, and securing voice data against potential cyber threats. Effective troubleshooting and collaboration with both IT and network security teams are essential to resolve these issues quickly. Additionally, VoIP Engineers must stay updated on evolving protocols and compliance standards to ensure smooth and secure deployments.

What are the key skills and qualifications needed to thrive as a VoIP engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and hands-on experience with VoIP systems, typically supported by a degree in computer science or related field. Familiarity with tools like Wireshark, PBX platforms (e.g., Cisco, Asterisk), and relevant certifications such as CCNA or CCNP Voice is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for diagnosing issues and collaborating with cross-functional teams. These skills and qualifications are critical to ensuring reliable, high-quality voice communication services and rapid resolution of technical problems in business environments.

What is the difference between Voip Engineer vs Network Engineer?

AspectVoip EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systems, cloud platformsNetworking infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, IT service companiesIT departments, telecom, enterprise organizations

Voip Engineers focus specifically on designing, implementing, and maintaining VoIP communication systems, while Network Engineers handle broader network infrastructure including LAN, WAN, and security. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

Are Voip engineers in demand?

VoIP engineers are in demand due to the growing reliance on internet-based communication systems in businesses. They are needed to design, implement, and maintain VoIP solutions, often requiring knowledge of networking, protocols, and certifications like CCNA or CCNP. The role offers good job prospects in IT and telecommunications sectors.

How much do Voip engineers make in the US?

VoIP engineers in the US typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level positions may start around $60,000, while experienced professionals with specialized skills can earn over $130,000. Knowledge of networking, SIP protocols, and VoIP systems is essential for higher earning potential.
More about Voip Engineer jobs

What are the most commonly searched types of Voip Engineer jobs in Raleigh, NC?

The most popular types of Voip Engineer jobs in Raleigh, NC are:

What are popular job titles related to Voip Engineer jobs in Raleigh, NC?

For Voip Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Voip Engineer jobs in Raleigh, NC look for?

The top searched job categories for Voip Engineer jobs in Raleigh, NC are:

Voip Engineer jobs near you
Infographic showing various Voip Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $106,164 per year, or $51 per hour.

Senior Manager IT - Unified Communications Operations (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Re-posted yesterday

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities & Qualifications
Duties and Responsibilities:
Leadership & Operational Management
  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations
  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives
  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance
  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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