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Senior Voip Engineer Jobs in Raleigh, NC (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Nectar, or other VoIP monitoring tools * Infortel, or other CDR * Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory Skills * Develops and maintains appropriate vendor ...

Procom Consultants Group

Senior Network Engineer

Durham, NC · On-site

$100K - $137K/yr

Experience with Cisco network knowledge as indicated above Experience with VoIP and QoS. Experience ... Senior Network Engineer Start Date ASAP Senior Network Engineer Assignment Length 6+ months "Please ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Nectar, or other VoIP monitoring tools Infortel, or other CDR Polycom, Lync, or other audio conferencing systems. Qualifications Voice Engineer Mandatory Skills Develops and maintains appropriate ...

All JobsVoip Engineer JobsSenior Voip Engineer JobsSenior Voip Engineer Jobs in Raleigh, NC

Senior Voip Engineer information

See Raleigh, NC salary details

$57.8K

$123K

$178.4K

How much do senior voip engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for senior voip engineer in Raleigh, NC is $123,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $139,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Voip Engineer vs Voip Engineer?

AspectSenior Voip EngineerVoip Engineer
CertificationsCCNP, CCIE, Cisco Voice certificationsEntry-level certifications or none required
Experience5+ years in VoIP systems, troubleshooting, and network design1-3 years, focus on basic VoIP setup and maintenance
Work EnvironmentDesign, implement, and troubleshoot complex VoIP solutions in enterprise settingsAssist in VoIP deployment and support in smaller or less complex environments

The main difference between a Senior Voip Engineer and a Voip Engineer lies in experience, certifications, and scope of responsibilities. Senior Voip Engineers handle complex systems, design solutions, and lead projects, while Voip Engineers focus on basic deployment and support tasks. Both roles are essential in telecommunications and IT industries, but the senior position requires more advanced skills and experience.

What are the key skills and qualifications needed to thrive as a Senior VoIP Engineer, and why are they important?

To thrive as a Senior VoIP Engineer, you need deep expertise in IP networking, VoIP protocols (such as SIP, RTP, and H.323), and experience with telephony infrastructure, often supported by a degree in computer science or related field. Familiarity with industry tools like Cisco Unified Communications Manager, Asterisk, Wireshark, and relevant certifications (e.g., CCNP Collaboration, CCIE Voice) is typically required. Strong problem-solving skills, effective communication, and the ability to lead projects make someone stand out in this position. These skills ensure high-quality, reliable voice communications and efficient resolution of complex technical issues within enterprise environments.

What are Senior VoIP Engineers?

Senior VoIP Engineers are experienced professionals who design, implement, and maintain Voice over Internet Protocol (VoIP) systems for organizations. They are responsible for ensuring reliable and secure voice communications over data networks, often handling complex infrastructure, troubleshooting, and integrations with other communication services. Their role typically includes overseeing network optimization, supporting end users, and staying updated with the latest VoIP technologies and protocols. Senior VoIP Engineers also mentor junior staff and may participate in strategic planning for enterprise communication solutions.

How does a Senior VoIP Engineer typically collaborate with cross-functional teams to ensure reliable communication systems?

Senior VoIP Engineers frequently work with network engineers, IT support, and security teams to design, deploy, and maintain robust VoIP solutions. They are responsible for translating business communication needs into technical requirements, troubleshooting complex issues, and ensuring seamless integration with existing infrastructure. Regular collaboration involves participating in project meetings, providing technical guidance, and coordinating upgrades or maintenance activities to minimize disruption. This cross-functional teamwork is essential for delivering reliable and secure communication services across the organization.
What are the most commonly searched types of Voip Engineer jobs in Raleigh, NC? The most popular types of Voip Engineer jobs in Raleigh, NC are:
What are popular job titles related to Senior Voip Engineer jobs in Raleigh, NC? For Senior Voip Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Voip Engineer jobs in Raleigh, NC look for? The top searched job categories for Senior Voip Engineer jobs in Raleigh, NC are:
Senior Voip Engineer jobs near you
Infographic showing various Senior Voip Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $123,017 per year, or $59.1 per hour.
Sr Voice Engineer

Sr Voice Engineer

Procom Consultants Group

Durham, NC • On-site

Contractor

Posted 27 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.


Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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