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Voice Tech Jobs (NOW HIRING)

Perform other Voice technology-related duties as assigned Experience/Skills: * 5+ years as a Cisco ... Voice Engineer * CUCM/Unified Communications * Cisco Unity * UCCX Scripting * Routing/Switching

$76K - $95K/yr

Under minimal supervision, the technical specialist II in the voice engineer role will participate in the planning, development, and support of telecom and voice technology solutions. The technical ...

$76K - $95K/yr

Under minimal supervision, the technical specialist II in the voice engineer role will participate in the planning, development, and support of telecom and voice technology solutions. The technical ...

Description About QBE, LLC QBE, LLC is a mission-focused technology and security solutions provider ... Overview QBE, LLC is seeking a UC/Voice Engineer to support the US Army Comprehensive Modernization ...

The position is approximately 75% focused on voice technologies and 25% on related network troubleshooting. Responsibilities include operational support, issue resolution, and participation in ...

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Voice Tech information

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$5

$48

$76

How much do voice tech jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for voice tech in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are some typical challenges faced by professionals working in Voice Tech, and how can they be addressed?

Professionals in Voice Tech often encounter challenges such as accurately recognizing diverse accents, handling background noise, and ensuring data privacy. Addressing these challenges requires continuous training of speech recognition models with varied datasets, implementing robust noise-cancellation algorithms, and adhering to data security best practices. Collaboration with linguists, UX designers, and security experts is common to improve both the performance and user trust in voice-enabled applications.

What is the highest paid vocational job?

Voice technology specialists, such as voice user interface designers and speech engineers, tend to have high earning potential within vocational fields, especially with advanced skills in AI, machine learning, and programming. Senior roles in this area can earn six-figure salaries, particularly in tech hubs or companies focusing on voice assistant development and natural language processing.

Why is Gen Z struggling to find jobs?

Gen Z faces challenges in finding jobs due to high competition, limited work experience, and evolving skill requirements such as familiarity with digital tools and communication platforms. For roles like Voice Tech, employers often seek technical skills, certifications, and adaptability to new technologies, which can be barriers for some young job seekers.

What are the key skills and qualifications needed to thrive as a Voice Tech, and why are they important?

To excel as a Voice Tech, you need a solid understanding of audio signal processing, voice recognition technologies, and programming skills, often supported by a degree in computer science, engineering, or a related field. Familiarity with platforms like Amazon Alexa, Google Assistant, speech-to-text APIs, and relevant certifications such as AWS Certified Alexa Skill Builder are typically valuable. Strong problem-solving abilities, adaptability, and effective communication skills help set candidates apart in this rapidly evolving field. These competencies are crucial for developing reliable, user-friendly voice solutions that meet diverse business and consumer needs.

What is the role of a voice technician?

A voice technician is responsible for installing, maintaining, and troubleshooting voice communication systems such as VoIP and traditional phone lines. They often work with audio equipment, network infrastructure, and may require knowledge of relevant software and certifications. Their role ensures clear and reliable voice communication within organizations or for broadcast purposes.

What is a Voice Tech job?

A Voice Tech job involves working with technologies that enable computers and devices to understand, process, and generate human speech. Professionals in this field may develop voice assistants, speech recognition systems, or natural language processing algorithms used in products like smart speakers, virtual assistants, and customer service bots. Voice Tech roles often require knowledge of machine learning, linguistics, and software development. The goal is to create intuitive and accessible voice-driven experiences for users.

What is the difference between Voice Tech vs Speech Language Pathologist?

AspectVoice TechSpeech Language Pathologist
Required CredentialsTechnical certifications, degrees in engineering or computer scienceMaster's degree in Speech-Language Pathology, state licensure
Work EnvironmentTech companies, R&D labs, startupsHospitals, clinics, schools
Industry UsageDeveloping voice recognition, virtual assistantsDiagnosing and treating speech and language disorders

Voice Tech professionals focus on developing and improving voice recognition systems and virtual assistants, often requiring technical degrees and working in tech environments. Speech Language Pathologists diagnose and treat speech disorders, working mainly in healthcare settings with clinical qualifications. While both work with voice, their roles, skills, and industries differ significantly.

What jobs make 10,000 a month without a degree?

In voice technology, roles such as freelance voice-over artists, voice app developers, or remote customer support specialists can earn around $10,000 per month without a formal degree, especially with experience, specialized skills, and a strong portfolio. Success often depends on building a reputation, mastering relevant tools like audio editing software, and working independently or through platforms that connect clients with skilled professionals.
More about Voice Tech jobs
Infographic showing various Voice Tech job openings in the United States as of June 2026, with employment types broken down into 9% Internship, and 91% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Principal Voice Network Engineer

Principal Voice Network Engineer

Computer Merchant, Ltd., The

Waltham, MA • Hybrid

$70 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago


Job description

JOB TITLE: Principal Voice Network Engineer
JOB LOCATION: Waltham, Ma Mostly remote with ability to work hybrid
Attending office and NG sites/substations as needed to progress work, expected to be adhoc and infrequent
WAGE RANGE*: $70-80/hr.
JOB NUMBER: NGGJP00017212
REQUIRED EXPERIENCE:
  • Enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity)
  • VoIP protocols & troubleshooting (SIP, RTP, SRTP, H.323, packet analysis)
  • Network engineering for voice (QoS, VLANs, WAN, latency/jitter management)
  • Microsoft Teams Phone & cloud voice integration (Direct Routing, Operator Connect)
  • Session Border Controllers (Ribbon, AudioCodes, SIP normalization)
  • Telephony migrations & modernization (PBX to IP/cloud transitions)
  • Voice security & compliance (E911, call recording, TLS/SRTP, fraud prevention)
  • Performance monitoring & capacity planning (CDRs, MOS, RTMT)
  • Infrastructure integration (AD, DNS/DHCP, virtualization, Client/carrier connectivity)
  • Architecture governance & lifecycle management (standards, HA/DR, vendor oversight)

JOB DESCRIPTION Principal Voice Network Engineer
Role Summary
The Principal Voice Network Engineer serves as the enterprise authority for voice and telephony services, leading the strategy, architecture, integration, and lifecycle management of complex telephony environments. This role provides expert-level oversight across legacy PBX platforms and modern IP-based and cloud voice systems (e.g., Cisco Call Manager, Microsoft Teams Voice, VoIP).
Operating with significant autonomy, the Principal Engineer drives architectural direction, modernization initiatives, and continuous service improvements while ensuring alignment with enterprise IT strategy, security standards, and business objectives. This position acts as the senior technical advisor for all enterprise voice services and leads collaboration across infrastructure, security, operations, and vendor partners.
Section 4 - Position Responsibilities
1. Telephony Strategy, Architecture & Design
  • Lead the architectural design and long-term evolution of enterprise voice systems, integrating legacy PBX platforms (e.g., Avaya, Nortel) with IP-based and cloud telephony solutions (e.g., Cisco Call Manager, Microsoft Teams Voice).
  • Define scalable, resilient, highly available, and secure telephony architectures aligned with enterprise infrastructure and cloud strategy.
  • Establish voice technology standards, reference architectures, and design patterns.
  • Contribute to enterprise architecture governance and multi-year voice modernization roadmaps.
  • Evaluate emerging voice technologies and recommend strategic adoption plans.

2. Implementation & Lifecycle Management

  • Oversee enterprise-wide deployment, upgrades, migrations, and decommissioning of telephony platforms.
  • Lead structured migration initiatives from legacy PBX to IP-based and cloud solutions, ensuring minimal business disruption.
  • Apply formal change, release, and configuration management practices.
  • Define lifecycle management strategies, including hardware/software refresh planning and asset inventory governance.
  • Ensure high availability, disaster recovery planning, and business continuity for voice services.

3. Operations, Support & Service Optimization

  • Provide expert-level troubleshooting for complex voice and signaling issues (SIP, RTP, QoS, call routing).
  • Partner with network engineering teams to ensure optimal voice quality, latency management, and traffic prioritization.
  • Monitor system health and capacity; lead proactive performance tuning and capacity planning initiatives.
  • Drive continuous service improvement initiatives to enhance reliability, user experience, and operational efficiency.
  • Serve as escalation point for critical voice service incidents.

4. Advisory Leadership & Stakeholder Engagement

  • Act as the enterprise Subject Matter Expert (SME) for voice services.
  • Translate business requirements into technical architecture and solution designs.
  • Advise executive leadership on telephony investment decisions, risks, and modernization strategies.
  • Lead vendor engagements, RFP evaluations, contract reviews, and technical negotiations.
  • Influence cross-functional teams to align voice services with digital workplace and collaboration strategies.

5. Governance, Compliance & Documentation

  • Ensure telephony environments meet corporate security standards and regulatory requirements (e.g., E911, call recording, data protection).
  • Develop and maintain comprehensive technical documentation, network diagrams, and standard operating procedures.
  • Contribute to telephony governance frameworks, design standards, and operational controls.
  • Support audit activities and risk assessments related to voice infrastructure.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
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