ZipRecruiter

Log In

1

Voice Support Jobs (NOW HIRING)

Advance Auto Parts

$14 - $18.25/hr

Overview: The Voice Support Agent serves as the first point of contact for customers and store team members via phone. This role focuses on delivering exceptional service, resolving inquiries ...

next page

Showing results 1-20

People also search for

All JobsVoice Support Jobs

Voice Support information

See salary details

$23

$33

$42

How much do voice support jobs pay per hour?

As of May 30, 2026, the average hourly pay for voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice Support professional, and why are they important?

To thrive as a Voice Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are valuable assets. Patience, active listening, and a calm demeanor help you manage customer concerns effectively and maintain positive interactions. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a professional company image.

What are some common challenges faced in a Voice Support role and how can I prepare for them?

In a Voice Support role, you may encounter challenges such as handling high call volumes, addressing a wide range of customer concerns, and maintaining professionalism during stressful interactions. To prepare, it's important to develop strong communication and active listening skills, as well as the ability to stay calm and solution-oriented under pressure. Familiarizing yourself with common troubleshooting techniques and the company's products or services can also help you provide efficient support and build customer trust.

What is voice support?

Voice support refers to customer service or technical assistance provided over the phone. It involves representatives answering calls from customers to resolve issues, answer questions, or provide information about products and services. Voice support is often part of a call center or help desk and is valued for its immediacy and personal interaction. Many businesses use voice support to ensure customers receive real-time solutions and feel heard. This role requires strong communication skills and the ability to handle different types of inquiries efficiently.

What is the difference between Voice Support vs Customer Service Representative?

AspectVoice SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, remote support, technical environmentsRetail, call centers, office settings
Industry UsageTelecommunications, tech support, ITRetail, banking, hospitality
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, service issues, account management

Voice Support specialists focus on technical troubleshooting and product support via calls, often requiring technical knowledge. Customer Service Representatives handle general customer inquiries and service issues across various industries. While both roles involve communication skills, Voice Support emphasizes technical expertise, whereas Customer Service Representatives focus on customer satisfaction and problem resolution.

More about Voice Support jobs
What job categories do people searching Voice Support jobs look for? The top searched job categories for Voice Support jobs are:
Voice Support jobs near you
Infographic showing various Voice Support job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, 11% Part Time, 11% Temporary, and 45% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.
VOICE SUPPORT

VOICE SUPPORT

krg technology inc

Jacksonville, FL

Contractor

Posted 18 hours ago

Job description

Company Description

Nandha

KRG Technologies, Inc.,

Nandha(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 304


Job Description

Description:

Desktop support who as experience in Voice suppot.

Need to have exp in video calling,voice,etx


Qualifications

Voice support

Additional Information

HcL America

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

FacebookTwitter

View All KRG Technologies Jobs

Apply