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Voice Support Jobs (NOW HIRING)

1840 & Company

Customer Service Representative

$16.50 - $22.25/hr

Customer Service - Voice Support * Assist customers with basic product questions, order processes, shipping details, and website guidance. * Provide updates on existing orders, assist with creating ...

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking an experienced Cisco Voice Engineer to support a mission-critical ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking an experienced Cisco Voice Engineer to support a missioncritical ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . We are seeking experienced Cisco Voice Engineers to support a missioncritical, technologydriven program ...

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking experienced Cisco Voice Engineers to support a mission-critical ...

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

We are seeking an experienced Carrier Voice Engineer to secure, support, and optimize carrier-grade voice services across wireline, wireless, wholesale, enterprise, and interconnect environments.

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$145K - $165K/yr

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking experienced Cisco Voice Engineers to support a missioncritical ...

Scherzo Music School

Voice Teacher

San Mateo, CA · On-site

... as supporting students in vocal refinement and confidence-building. The role also involves ... Proficiency in Vocal Instruction, Vocal Coaching, and Voice Lessons * Strong foundation in Music ...

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Voice Support information

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How much do voice support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Amazon customer service chat representatives typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often requires good communication skills and the ability to work flexible hours, with some positions offering performance-based bonuses.

What are the key skills and qualifications needed to thrive as a Voice Support professional, and why are they important?

To thrive as a Voice Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are valuable assets. Patience, active listening, and a calm demeanor help you manage customer concerns effectively and maintain positive interactions. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a professional company image.

How to make $25 an hour online?

Voice support roles often pay around $15 to $25 per hour, depending on experience and the company. To reach $25 an hour, focus on developing strong communication skills, gaining relevant certifications, and working for companies that offer higher pay for experienced agents or specialized support. Some roles may also offer bonuses or performance-based incentives to increase earnings.

What jobs pay 4000 a week without a degree?

Voice support roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs in this range often require advanced technical skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve commission-based or entrepreneurial opportunities.

How to get hired to do voice overs?

To get hired as a voice support professional, develop a strong voice portfolio and demo reel showcasing your range and clarity. Gain experience through practice, freelance projects, or training, and consider taking voice acting or support-specific courses. Building a network and applying to agencies or online platforms can also increase job opportunities.

What is voice support?

Voice support refers to customer service or technical assistance provided over the phone. It involves representatives answering calls from customers to resolve issues, answer questions, or provide information about products and services. Voice support is often part of a call center or help desk and is valued for its immediacy and personal interaction. Many businesses use voice support to ensure customers receive real-time solutions and feel heard. This role requires strong communication skills and the ability to handle different types of inquiries efficiently.

What is the difference between Voice Support vs Customer Service Representative?

AspectVoice SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, remote support, technical environmentsRetail, call centers, office settings
Industry UsageTelecommunications, tech support, ITRetail, banking, hospitality
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, service issues, account management

Voice Support specialists focus on technical troubleshooting and product support via calls, often requiring technical knowledge. Customer Service Representatives handle general customer inquiries and service issues across various industries. While both roles involve communication skills, Voice Support emphasizes technical expertise, whereas Customer Service Representatives focus on customer satisfaction and problem resolution.

What are some common challenges faced in a Voice Support role and how can I prepare for them?

In a Voice Support role, you may encounter challenges such as handling high call volumes, addressing a wide range of customer concerns, and maintaining professionalism during stressful interactions. To prepare, it's important to develop strong communication and active listening skills, as well as the ability to stay calm and solution-oriented under pressure. Familiarizing yourself with common troubleshooting techniques and the company's products or services can also help you provide efficient support and build customer trust.
More about Voice Support jobs
What job categories do people searching Voice Support jobs look for? The top searched job categories for Voice Support jobs are:
Voice Support jobs near you
Infographic showing various Voice Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.
Customer Service Representative

Customer Service Representative

1840 & Company

Remote

$16.50 - $22.25/hr

Other

Posted 17 days ago

Job description

Customer Service Representative

We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.

Key Responsibilities:
  • Customer Service – Voice Support
  • Assist customers with basic product questions, order processes, shipping details, and website guidance.
  • Provide updates on existing orders, assist with creating customer accounts, and help place standard orders.
  • Handle escalated customer concerns and ensure satisfactory resolutions.
  • Customer Service – Non-Voice Support
  • Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations.
  • Respond promptly and professionally to customer inquiries and complaints.
  • Ensure accurate documentation of interactions and resolutions.
  • Customer Account Management
  • Assist in managing Reseller Accounts by setting up new accounts in M3.
  • Support UPS Claims by researching lost packages, initiating traces, and assisting with claims processing.
  • Outbound Lead Generation
  • Identify new potential customers to expand brand presence.
  • Conduct internet research, outbound calls, and email outreach to generate leads.
Qualifications & Requirements:
  • Fluent, conversational, and natural English proficiency.
  • 1+ year of contact center and/or customer service experience, including handling escalated cases and upselling.
  • Excellent verbal & written communication skills with a professional and empathetic demeanor.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Typing speed of 20+ WPM.
  • Ability to work independently and manage time effectively.
  • Reliable and punctual.
Why Join Us?
  • Work in a dynamic and supportive environment.
  • Opportunity for career advancement.
  • Hands-on training and professional development.
  • Competitive hourly pay and benefits.
  • If you are passionate about providing exceptional customer service, thrive in a fast-paced environment, and meet the qualifications listed above, we encourage you to apply today!

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

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