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Voice Support Jobs (NOW HIRING)

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking experienced Cisco Voice Engineers to support a mission-critical ...

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . We are seeking experienced Cisco Voice Engineers to support a missioncritical, technologydriven program ...

CACI International, Inc.

Voice Engineer

Oklahoma City, OK · On-site

$57K - $116.70K/yr

A typical day would consist of working through any morning tickets or ongoing issues in support of our corporate-wide Voice environment, monitoring the environment, servers, and call centers for ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking an experienced Cisco Voice Engineer to support a missioncritical ...

Ransom Everglades

Voice Coach

Miami, FL · On-site

The Voice Coach supports the vocal development of students enrolled in performing arts courses by providing private voice instruction during scheduled individual studio periods in the upper school ...

RANSOM EVERGLADES SCHOOL

Voice Coach

Miami, FL · On-site

The Voice Coach supports the vocal development of students enrolled in performing arts courses by providing private voice instruction during scheduled individual studio periods in the upper school ...

Collabera

Network Analyst(CCNP)

The Woodlands, TX · On-site

Company Description World's largest Oil & Gas Industry and a top notch fortune Provide Level 4 support consistent with Network data and voice support models. Maintain a working knowledge of: o ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia . Responsibilities We are seeking experienced Cisco Voice Engineers to support a missioncritical ...

Mettler Toledo

Voice Engineer

Columbus, OH · On-site

You will also support operations leveraging internal and partner resources to enhance the quality of service provided by the voice solutions. Essential Duties and Responsibilities * Responsible for ...

TekSynap

Voice Technician

Arlington, VA · On-site

Possess customer service and support skills in a high visibility environment. * Knowledge of the Transmission Control Protocol (TCP)/IP protocol suite and must be well-versed with the MAC and IP ...

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Voice Support information

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$33

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How much do voice support jobs pay per hour?

As of May 30, 2026, the average hourly pay for voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice Support professional, and why are they important?

To thrive as a Voice Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are valuable assets. Patience, active listening, and a calm demeanor help you manage customer concerns effectively and maintain positive interactions. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a professional company image.

What are some common challenges faced in a Voice Support role and how can I prepare for them?

In a Voice Support role, you may encounter challenges such as handling high call volumes, addressing a wide range of customer concerns, and maintaining professionalism during stressful interactions. To prepare, it's important to develop strong communication and active listening skills, as well as the ability to stay calm and solution-oriented under pressure. Familiarizing yourself with common troubleshooting techniques and the company's products or services can also help you provide efficient support and build customer trust.

What is voice support?

Voice support refers to customer service or technical assistance provided over the phone. It involves representatives answering calls from customers to resolve issues, answer questions, or provide information about products and services. Voice support is often part of a call center or help desk and is valued for its immediacy and personal interaction. Many businesses use voice support to ensure customers receive real-time solutions and feel heard. This role requires strong communication skills and the ability to handle different types of inquiries efficiently.

What is the difference between Voice Support vs Customer Service Representative?

AspectVoice SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, remote support, technical environmentsRetail, call centers, office settings
Industry UsageTelecommunications, tech support, ITRetail, banking, hospitality
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, service issues, account management

Voice Support specialists focus on technical troubleshooting and product support via calls, often requiring technical knowledge. Customer Service Representatives handle general customer inquiries and service issues across various industries. While both roles involve communication skills, Voice Support emphasizes technical expertise, whereas Customer Service Representatives focus on customer satisfaction and problem resolution.

More about Voice Support jobs
What job categories do people searching Voice Support jobs look for? The top searched job categories for Voice Support jobs are:
Voice Support jobs near you
Infographic showing various Voice Support job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, 11% Part Time, 11% Temporary, and 45% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

Contact Center Support Expert

Insite Managed Solutions

Indianapolis, IN

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Curious? Join the Insite Journey!
Full-Time, In Office 7820 Innovation Blvd Indianapolis, IN 46278, Suite 317, Training start date Monday, June 1st
Why join Insite? $17 hourly, 401k, PTO, and benefits (health, vision, dental, short/long term disability, and more eligibility within 1 month of start date). We also offer rotating employee events and activities, Hawaiian Fridays, and employee celebrations!
Are you a good fit for our team? Insite's purpose is to help people win. We seek individuals that enjoy working in a collaborative environment and celebrate continuous improvement. We also seek people that strongly resonate with our Core Tenets: Embrace the Journey, Stay Curious, Be Exceptional, and Succeed Together!
Come join the 5x J.D. Power certified program recognized for providing an "An Outstanding Customer Service Experience" for Phone support*!
This Contact Center Support Expert position provides customer service and troubleshooting support for Delta Faucet Company products via telephone, such as faucets, fixtures, etc. You will utilize critical thinking skills to provide support services to customers such as consumers, plumbers, and dealers with varying levels of faucet and fixture knowledge. As a Contact Center Support Expert, you will support various call types via voice support. This position will handle customer interactions by delivering a "Best in Class" approach. You will accomplish this by responding quickly on the telephone with intelligence and etiquette.
How you will help us Succeed together:
  • Must be 18 years or older
  • Availability to work Monday - Saturday 9 am - 6 pm
  • Ability to work in-office 100% of the time
  • Availability to work Saturdays and holidays
  • Ability to quickly identify a customer's challenge and provide an appropriate solution
  • Ability to work in a stationary cubicle environment that requires sitting for long periods
  • Superior customer service, patience, and communication skills
  • Comfortable with technology and possess the ability to navigate within multiple systems, multiple screens, etc.
  • Proficient typing skills
How you can Stand out:
  • Interest or experience in DIY home repair

Learn more about our amazing partner, Delta Faucet Company, at About Delta Faucet Company
*J.D. Power 2026 Certified Customer Service ProgramSM recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit What is a J.D. Power Award?.
Equal Opportunity Employer M/F/D/V

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