IVR Chatbot
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...
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Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...
Quick apply
Newark, NJ · On-site
... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...
Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
Quick apply
Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled with ...
$14.75 - $20.50/hr
Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...
$14.75 - $20.50/hr
Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...
Richardson, TX · On-site +1
$13.25 - $18.25/hr
Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...
Richardson, TX · On-site +1
$13.25 - $18.25/hr
Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and ... Coordinate with other departments like technical support, billing, or logistics for issue ...
Freelance Email and Chat Customer Support Portuguese Speakers Barcelona, Spain Or refer someone Job Openings Freelance Email and Chat Customer Support Portuguese Speakers Freelance Email and Chat ...
Freelance Email and Chat Customer Support Portuguese Speakers Barcelona, Spain Or refer someone Job Openings Freelance Email and Chat Customer Support Portuguese Speakers Freelance Email and Chat ...
Mankato, MN · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... such as voice, email, internet chat and social media to ensure orders are processed correctly ...
Mankato, MN · On-site
$12/hr
Company Description Global Channel Management is a technology company that specializes in various ... such as voice, email, internet chat and social media to ensure orders are processed correctly ...
Weston, FL · Remote
$20 - $26/hr
... voice of CO2Lift, delivering high-touch support across multiple channels (phone, email, and live ... Process orders, manage returns, and resolve order discrepancies using our e-commerce platform ...
New
Weston, FL · Remote
$20 - $26/hr
... voice of CO2Lift, delivering high-touch support across multiple channels (phone, email, and live ... Process orders, manage returns, and resolve order discrepancies using our e-commerce platform ...
New
$17.50 - $22.25/hr
Freelance Email and Chat Customer Support French Speakers Paris, France Or refer someone About The Job Freelance Email and Chat Customer Support French Speakers Are you a French-speaking freelancer ...
$17.50 - $22.25/hr
Freelance Email and Chat Customer Support French Speakers Paris, France Or refer someone About The Job Freelance Email and Chat Customer Support French Speakers Are you a French-speaking freelancer ...
Freelance Email and Chat Customer Support German Speakers Hamburg, Germany Or refer someone Job Openings Freelance Email and Chat Customer Support German Speakers Freelance Email and Chat Customer ...
Freelance Email and Chat Customer Support German Speakers Hamburg, Germany Or refer someone Job Openings Freelance Email and Chat Customer Support German Speakers Freelance Email and Chat Customer ...
$30 - $40/hr
Respond to user enquiries via live chat and email in a prompt, professional, and courteous manner ... The ability to manage multiple conversations simultaneously while maintaining high-quality support.
New
$30 - $40/hr
Respond to user enquiries via live chat and email in a prompt, professional, and courteous manner ... The ability to manage multiple conversations simultaneously while maintaining high-quality support.
New
$15.75 - $20.50/hr
... managing tasks independently. Requirements * Must be 18 years of age or older ... Prior experience in customer service, hospitality, call center, or virtual support roles is ...
$15.75 - $20.50/hr
... managing tasks independently. Requirements * Must be 18 years of age or older ... Prior experience in customer service, hospitality, call center, or virtual support roles is ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... Ability to multitask and manage time effectively in a fast-paced environment * Familiarity with ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... Ability to multitask and manage time effectively in a fast-paced environment * Familiarity with ...
Newark, NJ · On-site
Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice ... management expertise. specific to IVR on Genesys platform. Work setup is hybrid in Newark, NJ.
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Newark, NJ · On-site
Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice ... management expertise. specific to IVR on Genesys platform. Work setup is hybrid in Newark, NJ.
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
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Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
Oklahoma City, OK · On-site
$25 - $35/hr
Job Overview Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our ... manage operations, analyse sales, and enhance the customer experience. This is an excellent ...
New
Oklahoma City, OK · On-site
$25 - $35/hr
Job Overview Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our ... manage operations, analyse sales, and enhance the customer experience. This is an excellent ...
New
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
Tampa, FL · On-site
$16 - $20.50/hr
You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring ... Maintaining a positive attitude while managing multiple chat interactions simultaneously.
$15.25 - $20.25/hr
Overview: The Digital Support Agent provides customer assistance through non-voice channels ... Manage multiple conversations simultaneously while maintaining quality and accuracy. * Document all ...
$15.25 - $20.25/hr
Overview: The Digital Support Agent provides customer assistance through non-voice channels ... Manage multiple conversations simultaneously while maintaining quality and accuracy. * Document all ...
$15.75 - $20.50/hr
... managing tasks independently. Requirements * Must be 18 years of age or older ... Prior experience in customer service, hospitality, call center, or virtual support roles is ...
$15.75 - $20.50/hr
... managing tasks independently. Requirements * Must be 18 years of age or older ... Prior experience in customer service, hospitality, call center, or virtual support roles is ...
Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc ... Flexible and willing to be assigned in a voice, non-voice or blended programs * Knowledgeable about ...
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Cambridge, MA · On-site
$15.75 - $21.75/hr
The ability to provide customer support over various platforms (email, chat, phone, etc ... Flexible and willing to be assigned in a voice, non-voice or blended programs * Knowledgeable about ...
$22.5K - $31.5K
9% of jobs
$31.5K - $40.4K
15% of jobs
$41.4K is the 25th percentile. Wages below this are outliers.
$40.4K - $49.4K
14% of jobs
$49.4K - $58.3K
9% of jobs
The median wage is $62.8K / yr.
$58.3K - $67.3K
9% of jobs
$67.3K - $76.2K
10% of jobs
$76.2K - $85.2K
11% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$85.2K - $94.1K
6% of jobs
$94.1K - $103.1K
14% of jobs
$103.1K - $112K
2% of jobs
$112K - $121K
3% of jobs
$22.5K
$67.9K
$121K

IVR Chatbot Developer (Genesys focus)
·Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
·Hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows.
·Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.
·Thorough understanding of Genesys Framework and integration with internal and external components.
·Genesys Cloud CX certified professional in one or more focused solution areas (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
Sourced by ZipRecruiter
It services
51 - 200 Employees
Dallas, TX, US
2012