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Broadworks Jobs (NOW HIRING)

C Spire

CX Specialist I, VoIP

Meadville, MS · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

C Spire

CX Specialist I, VoIP

Ridgeland, MS · On-site

The Customer Experience Specialist, VoIP (Levels I & II) provides technical support for VoIP services within the BroadWorks platform, Webex Calling, and related telephony systems. These roles require ...

Cspire_telapex

CX Specialist I, VoIP

Mobile, AL · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

Cspire_telapex

CX Specialist I, VoIP

Meadville, MS · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

C Spire

CX Specialist I, VoIP

Ridgeland, MS · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

C Spire

CX Specialist I, VoIP

Ridgeland, SC · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

Cspire_telapex

CX Specialist I, VoIP

Ridgeland, MS

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

C Spire

CX Specialist I, VoIP

Mobile, AL · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

Cspire_telapex

CX Specialist I, VoIP

Birmingham, AL · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

Cspire_telapex

CX Specialist I, VoIP

Ridgeland, SC · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

C Spire

CX Specialist I, VoIP

Birmingham, AL · On-site

Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform ...

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Broadworks information

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How much do broadworks jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for broadworks in the United States is $72.38, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $77.88 per hour, depending on experience, location, and employer.

What is a Broadworks?

A Broadworks job typically involves working with BroadWorks, a cloud-based communications platform developed by BroadSoft (now part of Cisco). Professionals in this role manage, configure, and troubleshoot VoIP, SIP, and unified communications services for businesses and service providers. Responsibilities may include deploying and maintaining BroadWorks applications, integrating third-party services, and ensuring system reliability. Strong expertise in networking, telecom protocols, and platform administration is often required.

What does a Broadworks do?

Professionals working with BroadWorks are typically responsible for the configuration, maintenance, and troubleshooting of enterprise VoIP and unified communications platforms. Daily tasks often include monitoring system health, managing user accounts, resolving service tickets, and implementing updates or patches. You may also collaborate with network engineers, technical support teams, and end users to ensure seamless communication services. Work often involves both independent problem-solving and active participation in cross-functional projects, providing continual learning and growth opportunities.

What are the key skills and qualifications needed to thrive in the Broadworks position?

To thrive in a BroadWorks role, you need a solid background in VoIP technologies, SIP protocol, and telephony system administration, often supported by relevant IT or telecommunications certifications such as CCNA or MetaSwitch certifications. Experience using BroadWorks application servers, session border controllers, and network monitoring tools is highly valuable. Strong analytical skills, clear communication, and customer service orientation are essential soft skills for troubleshooting and supporting clients. These abilities ensure high-quality service delivery, effective system maintenance, and reliable support in a demanding telecommunications environment.

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Broadworks jobs near you
Infographic showing various Broadworks job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $150,559 per year, or $72.4 per hour.

Enterprise Architect Remote / Telecommute Jobs

Miami, FL • On-site

Clearance Jobs
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about Clearance Jobsexternal

$66 - $85/hr

Other

Posted 23 hours ago

Posted today

Job description

Enterprise Architect

CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise's IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment.

To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

  • The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization's various technologies and teaming with an organization's leaders to collect information for strategic business mission planning and IT investment.
  • The IT Enterprise Architecture candidate will demonstrate exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative.
  • Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.
  • Additional demonstrated knowledge and experience in the following areas:
    • Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.
    • Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.
    • Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.
    • Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance.
  • Ideally, you will also have:
    • VMware server and VDI understanding/experience.
    • Knowledge of PKI.
    • MS Windows 2003 Terminal Server.
    • MS Windows 2008R2 Server.
    • Cisco UCS.
    • Broadworks.
    • Polycomm.
    • BlackBerry, iOS, Android OS.
    • Project Management Professional (PMP).
    • ITIL.
    • CISSP.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply