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Broadworks Jobs (NOW HIRING)

Charter Global

Voice Engineer

Atlanta, GA · On-site

Advanced SIP based feature server experience on the BroadWorks platform; Session Boarder Controller (SBC) experience with special attention on Acme Packet product line. This would include security ...

Charter Global

Voice Engineer

Atlanta, GA · On-site

Advanced SIP based feature server experience on the BroadWorks platform; Session Boarder Controller (SBC) experience with special attention on Acme Packet product line. This would include security ...

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How much do broadworks jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for broadworks in the United States is $72.38, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $77.88 per hour, depending on experience, location, and employer.

What is a Broadworks job?

A Broadworks job typically involves working with BroadWorks, a cloud-based communications platform developed by BroadSoft (now part of Cisco). Professionals in this role manage, configure, and troubleshoot VoIP, SIP, and unified communications services for businesses and service providers. Responsibilities may include deploying and maintaining BroadWorks applications, integrating third-party services, and ensuring system reliability. Strong expertise in networking, telecom protocols, and platform administration is often required.

What are the key skills and qualifications needed to thrive in the Broadworks position, and why are they important?

To thrive in a BroadWorks role, you need a solid background in VoIP technologies, SIP protocol, and telephony system administration, often supported by relevant IT or telecommunications certifications such as CCNA or MetaSwitch certifications. Experience using BroadWorks application servers, session border controllers, and network monitoring tools is highly valuable. Strong analytical skills, clear communication, and customer service orientation are essential soft skills for troubleshooting and supporting clients. These abilities ensure high-quality service delivery, effective system maintenance, and reliable support in a demanding telecommunications environment.

What are some typical daily tasks and responsibilities for someone working with BroadWorks?

Professionals working with BroadWorks are typically responsible for the configuration, maintenance, and troubleshooting of enterprise VoIP and unified communications platforms. Daily tasks often include monitoring system health, managing user accounts, resolving service tickets, and implementing updates or patches. You may also collaborate with network engineers, technical support teams, and end users to ensure seamless communication services. Work often involves both independent problem-solving and active participation in cross-functional projects, providing continual learning and growth opportunities.

More about Broadworks jobs
What are the most commonly searched types of Broadworks jobs? The most popular types of Broadworks jobs are:
What states have the most Broadworks jobs? States with the most job openings for Broadworks jobs include:
What job categories do people searching Broadworks jobs look for? The top searched job categories for Broadworks jobs are:
Broadworks jobs near you
Infographic showing various Broadworks job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $150,559 per year, or $72.4 per hour.
Enterprise Architect

Enterprise Architect

Contact Government Services, LLC

Charlotte, NC

$67.50 - $87/hr

Full-time

Posted 7 days ago

Be an early applicant

Job description

Enterprise Architect
Employment Type: Full-Time, Senior-Level
Department: Information Technology
 
CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment.
 
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
-         The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.
-         The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency.  Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative.   
-         Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.
-         Additional demonstrated knowledge and experience in the following areas:
-         Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.
-         Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.
-         Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.
-         Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance.
 
Ideally, you will also have:
-         VMware server and VDI understanding/experience.
-         Knowledge of PKI.
-         MS Windows 2003 Terminal Server.
-         MS Windows 2008R2 Server.
-         Cisco UCS.
-         Broadworks.
-         Polycomm.
-         BlackBerry, iOS, Android OS.
-         Project Management Professional (PMP).
-         ITIL.
-         CISSP.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-        Health, Dental, and Vision
-        Life Insurance
-        401k
-        Flexible Spending Account (Health, Dependent Care, and Commuter)
-        Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
 
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: info@cgsfederal.com
 
#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.