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Voice Support Jobs (NOW HIRING)

Voice Teacher

San Mateo, CA ยท On-site

$55 - $65/hr

... support, resonance, and repertoire-building. - Reliable, professional communication style ... Kenya Moses Voice Studio is an equal opportunity employer. We welcome applicants from all ...

New

Omaha, NE Duration: Long Term (2 Years+) / Full Time : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users ...

MS Teams Phone, Cisco voice systems, and conference room integrations. * Assist in managing software deployment and license tracking using standard deployment tools and inventory systems. Required ...

Customer Service Representative

$16.50 - $22.25/hr

Customer Service - Voice Support * Assist customers with basic product questions, order processes, shipping details, and website guidance. * Provide updates on existing orders, assist with creating ...

Tier 1 - Customer Service

$16.50 - $22.25/hr

Customer Service - Voice Support * Assist customers with basic product questions, order processes, shipping details, and website guidance. * Provide updates on existing orders, assist with creating ...

New

This role administers and supports Metaswitch voice platforms, SIP services, carrier interconnections, and business voice offerings while troubleshooting complex voice and network issues. This ...

New

Showing results 21-40

Voice Support information

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$23

$33

$42

How much do voice support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for voice support in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.46 per hour, depending on experience, location, and employer.

What is voice support?

Voice support refers to customer service or technical assistance provided over the phone. It involves representatives answering calls from customers to resolve issues, answer questions, or provide information about products and services. Voice support is often part of a call center or help desk and is valued for its immediacy and personal interaction. Many businesses use voice support to ensure customers receive real-time solutions and feel heard. This role requires strong communication skills and the ability to handle different types of inquiries efficiently.

What are the key skills and qualifications needed to thrive as a voice support professional?

To thrive as a Voice Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes certifications in customer service are valuable assets. Patience, active listening, and a calm demeanor help you manage customer concerns effectively and maintain positive interactions. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a professional company image.

What are some common challenges faced in a voice support role and how can I prepare for them?

In a Voice Support role, you may encounter challenges such as handling high call volumes, addressing a wide range of customer concerns, and maintaining professionalism during stressful interactions. To prepare, it's important to develop strong communication and active listening skills, as well as the ability to stay calm and solution-oriented under pressure. Familiarizing yourself with common troubleshooting techniques and the company's products or services can also help you provide efficient support and build customer trust.

What is the difference between Voice Support vs Customer Service Representative?

AspectVoice SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, remote support, technical environmentsRetail, call centers, office settings
Industry UsageTelecommunications, tech support, ITRetail, banking, hospitality
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, service issues, account management

Voice Support specialists focus on technical troubleshooting and product support via calls, often requiring technical knowledge. Customer Service Representatives handle general customer inquiries and service issues across various industries. While both roles involve communication skills, Voice Support emphasizes technical expertise, whereas Customer Service Representatives focus on customer satisfaction and problem resolution.

More about Voice Support jobs
Infographic showing various Voice Support job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $69,375 per year, or $33.4 per hour.

$55 - $65/hr

Other

Posted 2 days ago

New


Job description

About the Role

Kenya Moses Voice Studio is hiring a Substitute Voice Teacher who will grow into a part-time role in our small studio, located in San Mateo, CA. This position will start by covering lessons on an as-needed basis for founder Kenya Moses, then transition into a part-time schedule with regular weekly hours.


This is an ideal fit for a recent college graduates or current professionals who wants flexible weekday and Saturday hours, loves working with teens and adults, and thrives in a small studio environment. 


About the Studio

Kenya Moses Voice Studio is a private voice studio serving singers across genres - classical, musical theater, contemporary/pop, R&B and more. KMVS students range from early teens building strong technique to adult professionals refining their artistry for performance, auditions, recording, or those just wanting to build more confidence in their speaking and singing voice.


KMVS teaches with intention: first build strong foundational techniques, which lead into real-world confidence and artistry. Lessons are warm, rigorous, and tailored to each singer's goals.


Key Responsibilities


  • Teach one-on-one voice lessons to students ages 10+ (primarily teens and adults) across multiple genres.
  • Deliver lessons in person at the studio (and/or online via Zoom when needed).
  • Plan each lesson around the individual student's goals - technique, repertoire, performance prep.
  • Track student progress with clear notes between lessons.
  • Communicate professionally with students (and parents of minor students) about progress, and practice expectations.
  • Substitute on short notice when needed; transition into recurring weekly slots over time.
  • Represent the studio's standard of care in every interaction.


Qualifications & Experience


Required:

- Minimum 1+ years of private voice teaching experience (studio or equivalent). [Training in KMVS Pedagogy provided]

- Demonstrated ability to teach across multiple genres - classical/musical theater AND contemporary styles strongly preferred.

- Comfortable teaching students of all ages, with most of your week spent with teens and adults.

- Strong foundational knowledge of vocal anatomy, healthy technique across registers (chest mix/head), breath support, resonance, and repertoire-building.

- Reliable, professional communication style; organized with scheduling and notes.


Preferred:

- Degree in Vocal Performance, Music Education, or related field (or equivalent professional experience).

- Performance credits or active performing career.

- Experience teaching both in-person and online.

- Comfortable working independently, as this is a small studio.


Schedule & Availability


This role begins as substitute coverage (as-needed) and grows into a part-time position with regular hours across these windows:


Monday โ€“ Friday: Mornings / early afternoons / early evenings

Monday โ€“ Friday: Late afternoons / early evenings

Saturday: Mornings / afternoons


Exact recurring schedule will be set once you transition into the part-time role. Substitute shifts may be scheduled with as little as 24 hours' notice depending on coverage needs.


Compensation


  • $55โ€“$65 per lesson, depending on experience and lesson length.
  • Paid per lesson taught; no minimum hour guarantee during the substitute phase.
  • Part-time role includes a recurring weekly schedule once established.

How to Apply


Please send the following to info@kenyamosesvoicestudio.com:

  1. A short intro sharing about your teaching background and the genres you specialize in.
  2. Your resume or CV highlighting relevant teaching experience.
  3. Your general weekly availability across the windows listed above.


Applications on a rolling basis and someone will reach out within one week if there's a fit.

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Kenya Moses Voice Studio is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a team that reflects the diversity of our student community.