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$5

$48

$76

How much do voice mail jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for voice mail in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is a voice mail job?

Voice mail jobs typically involve managing, monitoring, and sometimes transcribing voice mail messages for businesses or individuals. These roles may include responsibilities such as checking and organizing incoming voice mails, forwarding important messages to the appropriate person, and ensuring prompt responses to client or customer inquiries. Some positions may also require maintaining the voice mail system, troubleshooting issues, and training others on its use. Voice mail jobs can be part of administrative, customer service, or virtual assistant roles, and may be done remotely or on-site depending on the employer.

What are the key skills and qualifications needed to thrive as a voicemail system administrator, and why are they important?

To thrive as a Voicemail System Administrator, you need a solid background in IT or telecommunications, with experience in managing and configuring voicemail and unified messaging systems. Familiarity with platforms like Cisco Unity, Microsoft Exchange Unified Messaging, and relevant certifications such as CompTIA Network+ or vendor-specific credentials are typical requirements. Strong problem-solving, attention to detail, and effective communication skills help ensure seamless system operations and user support. These competencies are crucial for maintaining reliable communication infrastructure and resolving technical issues promptly.

What are some common challenges faced by voice mail system administrators, and how can they be addressed?

Voice mail system administrators often encounter challenges such as managing high volumes of user requests, ensuring system reliability, and keeping up with software updates and security patches. Staying organized and prioritizing tasks are essential for efficiently handling user support and troubleshooting issues. Proactive communication with IT teams and end users helps in identifying recurring problems, while regular training on new system features ensures administrators remain up-to-date and effective in their roles.

What is the difference between Voice Mail vs Customer Service Representative?

FeatureVoice MailCustomer Service Representative
Required CredentialsNo formal credentials neededHigh school diploma or equivalent, sometimes certifications
Work EnvironmentCall centers, offices, remoteCall centers, retail, corporate offices
Industry UsageCommunication, tech support, salesCustomer support, sales, technical assistance
Primary RoleRecording and retrieving messagesInteracting directly with customers

Voice Mail involves recording and managing messages, often requiring minimal credentials, and is used across communication and tech industries. Customer Service Representatives interact directly with clients, providing support and solutions, often needing specific training. Both roles are essential in customer communication but differ in responsibilities and work environment.

More about Voice Mail jobs
What job categories do people searching Voice Mail jobs look for? The top searched job categories for Voice Mail jobs are:
Voice Mail jobs near you
Infographic showing various Voice Mail job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Voice and Data Engineer

CoServe Global Solutions

Mansfield, OH

Full-time

Re-posted yesterday

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

PRINCIPAL OBJECTIVE: 

Maintain the Technical integrity of all Data (WANs/LANs/MANs, and Low speed data), voice (PBX, voice Mail, conference bridges, radio network - PTP, MAS, VHF, & UHF) networks, Video Conferencing, and IXC, LEC and CLEC problem resolution. Has a high degree of technical expertise in most area of infrastructure. Technical integrity will include installation, scheduled maintenance, and problem resolution of all telecommunications equipment and networks within a given geographical area. Position will act as lead person for various activities. Position will serve as a direct customer and interface for the IT process. 



ESSENTIAL FUNCTIONS:


Installs, maintains, repairs and operates infrastructure within the network, such as but not limited to:

Local Area Network equipment

Wide Area Networking equipment & circuits

Telephone systems; PBX, hybrid key systems and non-KSU systems

Voice processing and Computerized telephone technology

Microwave radio equipment 

VHF/UHF radio equipment, Mobile Cellular Phones, and paging infrastructure

Video teleconferencing equipment

Fiber Optic cable systems

UPS systems/AC and DC systems

Other company electronic equipment as needed and/or when requested

Functions as PBX and phone mail administrator 

Works closely with telephone company and other company personnel to install and repair telephone circuits 

Works with coordinator for telecommunications capital projects

Assures that company microwave and radio system operates within the guidelines set forth by the Federal Communications Commission

Providing first level client PC support 

Provides electronic technical support for company engineering and other departments

Assists in the operation and repair of company SCADA and electronic measurement systems

Work with Central Network personnel configuring routers, hubs, and channel banks

Building infrastructure cabling systems, both fiber and metallic mediums.



Qualifications
  • Cisco and Avaya Certifications
  • Understand OSI seven Layer model
  • Understand various network protocols
  • Possess basic computer skills and familiar with Microsoft Professional Office Suite products
  • Understands and complies with all OSHA and company safety regulations
Additional Information

This is an immediate opportunity!  Please contact us so we can help you get that first interview! 

CoServe logo

About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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