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Voice Customer Service Representative Jobs in Puerto Rico

Adecco

PR

$13 - $13.50/hr

Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

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Voice Customer Service Representative information

How to make 1000 a week remotely?

A Voice Customer Service Representative can earn $1,000 or more weekly by working full-time, handling high call volumes, and gaining experience in customer support. Increasing earnings may involve taking on additional shifts, improving communication skills, and working for companies that offer performance-based incentives or bonuses.

What is a customer service voice job description?

A customer service voice job involves handling inbound or outbound calls to assist customers with inquiries, complaints, or support related to products or services. Representatives must communicate clearly, demonstrate problem-solving skills, and often use call center software or CRM tools. The role typically requires good listening skills, patience, and a professional demeanor.

What are Voice Customer Service Representatives?

Voice Customer Service Representatives are professionals who handle customer inquiries, complaints, and support requests primarily over the phone. They act as the primary point of contact between a company and its customers, providing information, resolving issues, and ensuring customer satisfaction. These representatives are skilled in communication, problem-solving, and often use specialized software to document interactions and find solutions. Their role is crucial in maintaining a positive relationship between the business and its clients.

What are some common challenges Voice Customer Service Representatives face, and how can they effectively manage them?

Voice Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and resolving issues efficiently within time constraints. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and be familiar with company policies and resources for quick problem-solving. Many organizations provide training and ongoing support, and teamwork is essential, as representatives often collaborate with supervisors or other departments to resolve complex issues.

What is the difference between Voice Customer Service Representative vs Customer Support Specialist?

AspectVoice Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary, often in technical support or communication
Work EnvironmentCall centers, remote work, customer service departmentsCall centers, online chat, email support, remote or on-site
Industry UsageRetail, telecom, banking, healthcareTechnology, software, retail, telecom
Common Search/ComparisonYesNo

The main difference is that Voice Customer Service Representatives primarily handle inbound calls and communicate via voice, focusing on resolving customer issues over the phone. Customer Support Specialists may handle multiple channels like chat or email and often provide more technical or product-specific support. Both roles require strong communication skills and customer service experience, but the Voice Customer Service Representative role emphasizes verbal communication and call handling skills.

What are the key skills and qualifications needed to thrive as a Voice Customer Service Representative, and why are they important?

To thrive as a Voice Customer Service Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is highly valuable. Patience, problem-solving, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies ensure excellent customer experiences, high satisfaction rates, and effective handling of diverse inquiries in a fast-paced environment.

What jobs pay 4000 a week without a degree?

A Voice Customer Service Representative typically does not earn $4,000 weekly without additional experience or bonuses. High-paying roles that can reach this level often involve specialized skills, sales, or management positions, and may require certifications or extensive experience rather than formal degrees. Freelance consulting, sales, or entrepreneurial ventures are other options that can potentially generate such income without a degree.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.
What are popular job titles related to Voice Customer Service Representative jobs in Puerto Rico? For Voice Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Voice Customer Service Representative jobs in Puerto Rico look for? The top searched job categories for Voice Customer Service Representative jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Voice Customer Service Representative jobs? Cities in Puerto Rico with the most Voice Customer Service Representative job openings:
Voice Customer Service Representative jobs near you

Customer Service Representative

AspenView Technology Partners, Inc.

San Juan, PR • On-site

$15.75 - $21.25/hr

Full-time

Posted 5 days ago

Job description

Build the Future with AspenView Technology Partners
At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we're looking for exceptional people to join our team and help drive impactful change across industries.
Why Join AspenView?
At AspenView, we're more than a nearshore IT partner-we're a people-first, purpose-driven company that believes great culture drives great outcomes. We're passionate about connecting talent and technology to deliver measurable value for clients-and meaningful career paths for our people.
Here's what you can expect:
  • Competitive base
  • Comprehensive benefits and wellness support
  • Flexible work model: hybrid, remote, or in-office
  • Real growth opportunities and leadership visibility
  • Inclusive, respectful culture that blends U.S. innovation with Colombian heart
  • A company that listens, invests in you, and celebrates wins together

About the Role
We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in retail store locations. This is a customer-facing, technology-enabled role that combines excellent communication skills with product knowledge to deliver personalized shopping experiences. Successful Pros will be the face of our brand, helping customers make confident purchasing decisions while managing video calls professionally and efficiently.
The ideal candidate thrives in a fast-paced, high-volume retail setting and delivers responsive, empathetic, and resolution-oriented service aligned with U.S. customer experience standards.
What you will do
  • Answer incoming Video Chat calls from in-store customers in a timely and professional manner.
  • Greet customers warmly, identify their needs, and provide personalized assistance.
  • Provide accurate, detailed product information and consultative recommendations based on customer preferences and needs.
  • Guide customers through available inventory, options, and inform them about current promotions, discounts, and loyalty programs.
  • Address customer questions, concerns, explain returns, exchanges, refunds, and warranty policies.
  • Troubleshoot product-related problems and escalate complex issues to management while maintaining customer satisfaction.
  • Manage required documentation and customer records accurately.
  • Comply with all security, confidentiality, and compliance requirements.

What you bring:
  • Bilingual English/Spanish.
  • 1-3 years of experience in retail, e-commerce, or high-volume customer support.
  • Comfortable with video conferencing, basic technology, computers, and tablets.
  • Excellent verbal communication and listening skills with a clear, friendly, and professional speaking voice.
  • Experience supporting U.S.-based customers preferred.
  • Strong attendance record, punctuality, and commitment to goals.
  • Patient, empathetic approach to customer interactions with problem-solving and conflict resolution abilities.

Nice to have:
  • Experience in specialized retail (fashion, electronics, home goods, etc.).
  • Sales or consultative selling background.
  • Experience with Video Chat, FaceTime, Zoom, or other video conferencing platforms.
  • Bilingual or multilingual abilities.

Work Environment & Expectations
  • Flexibility to work scheduled shifts, including evenings, weekends, peak retail hours, and holiday periods.
  • Ability to sit for extended periods at a workstation and comfortably maintain eye contact with the camera for video calls.

Work Environment:
  • 100% In-office based role in Puerto Rico.
  • Aligned to U.S. retail business hours (including evenings/weekends as needed).

Equal Opportunity Employer:
AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.

Apply