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Visitor Services Manager Jobs (NOW HIRING)

GVRD

Visitor Services Monitor - Part Time

Vallejo, CA · On-site

Visitor Services Monitor - Part Time Department: Maintenance Job Opening Date: January 27, 2026 ... GVRD manages 407 acres of public park space including 20 neighborhood parks, 10 community parks, 6 ...

Kentucky Derby Museum

Visitor Experience Guide

Louisville, KY · On-site

$12.75 - $14.75/hr

The Visitor Experience Guide will report to the Visitor Services Manager. This position has no direct supervisory responsibilities. Essential Functions/Accountabilities: * Models and upholds KDM ...

Minnesota Department of Health

$47K - $63K/yr

Security Operations & Visitor Services Coordinator Job Class: Customer Service Specialist, Senior ... Facilities Management * Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m. * Days of Work:

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$37

How much do visitor services manager jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for visitor services manager in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What does a Visitor Services Manager do?

A Visitor Services Manager oversees the experience of guests at a facility such as a museum, gallery, park, or attraction. They manage front-of-house staff, coordinate visitor programs, ensure customer satisfaction, and handle any issues or complaints. Their responsibilities often include supervising ticketing, tours, and events, as well as ensuring safety and accessibility standards are met. This role is crucial for creating a welcoming environment and ensuring visitors have a positive experience.

How does a Visitor Services Manager typically collaborate with other departments to enhance the guest experience?

A Visitor Services Manager works closely with departments such as marketing, facilities, security, and education to ensure a seamless and positive experience for guests. They coordinate with marketing to communicate upcoming events or exhibitions, collaborate with facilities to address any maintenance or accessibility concerns, and partner with security to ensure visitor safety. Regular meetings and clear communication channels are essential, as the Visitor Services Manager often acts as a bridge between front-line staff and other operational teams. This cross-departmental collaboration helps anticipate visitor needs and resolve issues quickly.

What are the key skills and qualifications needed to thrive as a Visitor Services Manager, and why are they important?

To thrive as a Visitor Services Manager, you need experience in customer service, staff supervision, and operational management, often supported by a degree in hospitality, tourism, or a related field. Familiarity with point-of-sale (POS) systems, ticketing software, and scheduling platforms is typically required. Outstanding interpersonal skills, problem-solving abilities, and strong leadership help you exceed visitor expectations and foster a positive team environment. These skills are crucial for delivering excellent visitor experiences, ensuring smooth daily operations, and maximizing satisfaction and revenue.
More about Visitor Services Manager jobs
What cities are hiring for Visitor Services Manager jobs? Cities with the most Visitor Services Manager job openings:
What are the most commonly searched types of Visitor Services jobs? The most popular types of Visitor Services jobs are:
Who are the top companies hiring for Visitor Services Manager jobs? The top employers for Visitor Services Manager jobs are:
What states have the most Visitor Services Manager jobs? States with the most job openings for Visitor Services Manager jobs include:
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Visitor Services Manager jobs near you
Infographic showing various Visitor Services Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Visitor Services Agent- Hybrid

Luxury Coastal Vacations

Panama City, FL • On-site

$18 - $25/hr

Full-time

Posted 28 days ago

Job description

Description
Love helping people? Thrive in fast-paced environments? Want to be part of a team that delivers unforgettable vacation experiences every single day? RealJoy Vacations is calling your name.
Our Visitor Services Team is the heartbeat of our operation-and the first friendly voice our guests hear when they need help. As a Visitor Services Agent, you'll play a key role in creating stress-free, joyful stays by supporting guests in real time and partnering closely with our property management and operations teams.
If you're empathetic, solutions-focused, and energized by making someone's day better, this role is for you.
Our Culture Matters:
As part of our application process, all candidates are asked to complete a Culture Index survey. This short assessment helps us better understand your strengths and how you may thrive within our team. Please be sure to complete it when submitting your application using the provided link.
AwayDay, LLC
Sign-On Bonus
This position is eligible for a $500 sign-on bonus.
  • $250 will be paid on your first paycheck.
  • $250 will be paid after successful completion of 90 days of employment.

Bonus payments are subject to standard payroll taxes and require the employee to be actively employed and in good standing at the time of payout.
Requirements
What You'll Be Doing:
  • Be the go-to support for in-house guests via phone, text, and email
  • Assist guests with maintenance requests, questions, and basic troubleshooting
  • Communicate clearly and efficiently with our property management and operations teams
  • Respond to guest concerns with warmth, enthusiasm, and careTrack communication and actions accurately within our systems
  • Share timely updates with guests regarding maintenance, property notices, and HOA communications
  • Build positive working relationships with teammates, vendors, and partner associations
  • Learn and confidently use our guest services tools and software:

What We're Looking For:
  • High School Diploma or GED
  • At least 1 year of customer service experience
  • Strong communication skills and a genuine desire to help others
  • Availability to work nights, weekends, and holidays (when our guests need us most!)
  • Reliable transportation to and from our Panama City Beach office

Schedule & Location:
  • Full-time, hybrid role in Panama City Beach, FL
  • Shifts scheduled between 8:00 AM - 10:00 PM, based on business needs
  • Weekend availability required

Why You'll Love Working at RealJoy:
RealJoy Vacations was founded in 2009 with a simple mission:
  • Deliver exceptional service to our guests
  • Provide top-tier property management for our owners
  • Create rewarding, meaningful careers for our employee

We're a fast-growing, fun, and energetic vacation rental company managing properties across Florida's beautiful panhandle. We're faith-based, people-focused, and deeply committed to building a workplace where our team members feel valued, supported, and excited to come to work.

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