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Virtual Jobs in Puerto Rico (NOW HIRING)

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Cust Care Rep I-Bilingual (US)

San Juan, PR

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

PR

$10.50 - $14/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

PR

$10.50 - $14/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Cust Care Rep I-Bilingual (US)

San Juan, PR · Hybrid

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

PR · Hybrid

$10.50 - $14/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Digital Marketing Coordinator

San Juan, PR · Hybrid

$43K - $57K/yr

Provide 'virtual event' support as required. * Perform QA on all new or updated web pages, email messages and/or event site to ensure all digital content adheres to Firm digital, brand and ...

Cust Care Rep I-Bilingual (US)

San Juan, PR

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

PR · Hybrid

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an ...

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Showing results 1-20

Virtual information

What is a virtual job?

A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.

What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?

Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.

What is the difference between Virtual vs Remote Customer Service Representative?

AspectVirtual Customer Service RepresentativeRemote Customer Service Representative
Work EnvironmentHome office or remote location, often with flexible hoursHome-based or remote setting, typically within a company's designated remote team
CredentialsCustomer service experience, communication skills, sometimes specific industry certificationsSimilar credentials as Virtual, including communication skills and customer service experience
Employer & Industry UsageUsed across various industries like retail, tech, healthcare; common in online companiesCommon in customer support roles across industries, often interchangeable with Virtual

Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.

What cities in Puerto Rico are hiring for Virtual jobs?

Cities in Puerto Rico with the most Virtual job openings:

Infographic showing various Virtual job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution.

Associate, Remote Network (Virtual Teller)

Oriental Bank

Bayamon, PR • Remote

$14 - $18.25/hr

Full-time

Re-posted 18 days ago


Job description

The Associate, Remote Network (Virtual Teller) provides extraordinary, friendly and dynamic service to customers through interactions that transcends a virtual/video face to face interactions. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Serves customer in a professional and exceptional, courteous, efficient manner through prompt handling of all teller functions.

  • Perform regular teller's transactions through electronic/remote interactions in compliance with bank policies and procedures.

  • Answers questions from prospects or customers and maintains excellent customer relations; directs customers to proper employees for answers to more complex problems and inquiries.

  • Works independently and utilizes effective problem solving skills to resolve issues; effectively uses knowledge of operating and security procedures in order to make on-the-spot transactions.

  • Multitasks by working with multiple software programs concurrently to complete a transaction, and communicating with more than one customer concurrently.

  • Identifies cross-selling opportunities, selling new or additional products or services that meet customers' needs, and makes appropriate referrals to other bank areas.

  • Performs end of day balancing according to procedures.

  • Adheres to security, audit, and compliance requirements.

  • May act as a mentor/trainer to new Virtual Tellers.

  • Communicates customer comments, issues and requests to the appropriate branch/department.

  • Clearly communicates the proper use of the Virtual Teller Station, handling customer's objections and anxiety to new technology.

  • Promotes benefits of the technology and ensures a positive experience.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Associate or bachelor's degree in business administration or related field required.

  • One (1) year of customer service, call center or sales experience required.

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent customer service, interpersonal, problem-solving and documentations skills required both verbal and written.

  • Requires good telephone etiquette, listening and communication skills.

  • Understanding of banking or financial products and services preferred.

  • Detail oriented and able to manage multiple priorities required.

  • Computer proficiency required. Knowledge of MS Office and other business applications preferred.

  • Bilingual, English and Spanish required.

  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)

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