Virtual Support Jobs in Massachusetts (NOW HIRING)

Come join Overstory Health as a Virtual Therapist in Boston, MA

Overstory Health is transforming behavioral healthcare by building world-class, patient-centered Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals navigating high-acuity mental health challenges. Our mission is simple and bold: to provide accessible, dignified care at the moments people need it most. Backed by a clinical model validated by McLean Hospital, we offer comprehensive psychiatric treatment, evidence-based therapy, and support for reintegration into daily life. We measure our success by our patients' progress-greater stability, deeper connection, and renewed confidence during and after their time in our programs.

ABOUT THE ROLE

We are looking for pre-licensed or licensed therapists eager to build and deliver care in a world-class innovative PHP/IOP program. As a therapist, you are the heart of our Partial Hospital Program (PHP) or Intensive Outpatient Program (IOP) programs. Your daily role will include managing: clinical assessments, group therapy, individual therapy, crisis management, and clinical event documentation / reporting for patients. You will work closely with the full team, including our Clinic Director and Medical Director, to ensure patients receive world-class services.

YOU'LL BE A GOOD FIT IF YOU

• Have experience delivering high-quality virtual and/or hybrid behavioral health services, including building therapeutic rapport, facilitating engagement, and managing clinical risk in remote settings
• Are comfortable leveraging technology to provide effective care, facilitate virtual groups, complete documentation, and troubleshoot common telehealth challenges with professionalism and flexibility
• Have clinical experience working with higher risk adults with mood and psychotic disorders
• Training and direct care delivery experience in evidence-based practices (such as DBT, CBT, and ACT) and modes (group and individual therapy)
• Have experience in crisis intervention and conflict resolution
• Are eager to be part of a fast-paced dynamic team in a start-up environment; this includes being an adaptive and flexible thinker, a desire to be collaborative across disciplines, an eagerness to lead, and being a pragmatic problem-solver
• Are interested in career growth opportunities within a rapidly growing organization and are willing to wear multiple hats on day one to help the team as needed
• Enjoy working in a non-hierarchical environment where you will give proactive, practical, and confident feedback and opinion

QUALIFICATIONS

• W2 position, full-time with availability for 40 hours per week
• Graduated from an accredited college or university with a minimum of a Master's Degree in Psychology, Social Work, or health-related field.
• Clinical experience in higher levels of care (PHP/IOP, inpatient, psychiatric emergency rooms, residential preferred; will consider PCP IBH or FQHC settings)
• Experience delivering both individual therapy and confidence facilitating groups independently
• Confidence working with Medicaid populations and people with complex social needs
• Proficiency in Google applications or willing to learn new technology quickly (e.g., Slack, Zoom, Electronic Health Record, etc.)

RESPONSIBILITIES

• Provide Evidence-Based Therapy: Deliver both group and individual therapy using evidence-based, measurement-informed practices within PHP and/or IOP settings
• Conduct Patient Assessments: Evaluate patients during intake to determine the appropriate level of care, including Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), or external referral to a community partner
• Coordinate Patient Care: Maintain comprehensive treatment plans through case notes, correspondence, interdisciplinary team meetings, and collaboration with external providers such as primary care physicians or therapists
• Address Clinical Needs: Report escalating clinical events, provide crisis care when necessary, and collaborate with the Medical Director to offer recommendations
• Engage in the Care Team: Contributes actively to a cohesive and efficient team environment, demonstrating a proactive approach to daily responsibilities, open communication, and shared decision-making to enhance outcomes
• Ensure Compliance and Documentation: Adhere to HIPAA standards and all relevant documentation and regulatory compliance requirements
• Enhance Care Delivery: Lead efforts to improve clinical pathways and operational processes, and perform additional clinical duties as assigned

BENEFITS

• Base of 65K-95K depending on licensure and experience
• This is a full-time position with a consistent weekly schedule. Final working hours will be established collaboratively based on program needs and client demand. Applicants should be comfortable with flexibility in scheduling, as shifts may include daytime or evening hours.
• Competitive base compensation and performance incentives
• Flexible time off policy (FTO)
• Medical malpractice insurance for full-time employees
• Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
• Short and long-term disability insurance at no cost to you
• 401K match: 100% of employer match up to first 3% of pay, then 50% of employer match on the next 2% of pay
• Continuing Education (e.g., CME, CEU) reimbursements
• License renewal reimbursement
• Supplemental benefits

WHAT OVERSTORY IS ALL ABOUT

We are guided by our mission to deliver compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time. These values are at the core of everything we do:

• Dignity for All: We champion dignity in every interaction, ensuring that both patients and team members feel respected, valued, and heard.
• Collaboration: We work together with trust and transparency, fostering an environment where teamwork drives meaningful impact.
• Connection: We build deep, authentic relationships-with our patients, communities, and each other-because strong connections are the foundation of exceptional care.
• Purposeful Innovation: We embrace creativity and progress, ensuring that every new idea or improvement serves our mission and enhances the patient experience.
• Caring Accountability: We take responsibility for our commitments and actions, holding ourselves and each other to high standards while leading with empathy and care.

OUR COMMITMENT TO EQUITY & INCLUSION

Overstory Health is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. We believe that embracing different lived experiences, perspectives, and voices makes us stronger and improves the care we deliver. We welcome applicants of all backgrounds, identities, and abilities.

Mission: Overstory Health delivers compassionate and connected care to guide individuals through the most challenging times in their lives, one group at a time.

Vision: Transform Behavioral Healthcare to empower every individual and their community to heal, connect and thrive.