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Virtual Representative Jobs in Michigan (NOW HIRING)

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

You're a brand representative having genuine conversations with customers who already know us, using real data about their purchase history to make every interaction feel personal and worthwhile.What ...

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Virtual Representative information

See Michigan salary details

$9

$15

$23

How much do virtual representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual representative in Michigan is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.78 per hour, depending on experience, location, and employer.

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.

What are the most commonly searched types of Representative jobs in Michigan?

The most popular types of Representative jobs in Michigan are:

What cities in Michigan are hiring for Virtual Representative jobs?

Cities in Michigan with the most Virtual Representative job openings:

Infographic showing various Virtual Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $32,727 per year, or $15.7 per hour.

Virtual Representative - Entry-Level

American Income Life Insurance Company

Detroit, MI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 20 days ago


Job description

AO Globe Life is seeking dedicated, people-focused professionals to join our remote team. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career while working from home.
In this role, you will assist individuals and families across the United States in understanding and accessing important supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.
Our organization provides structured training, ongoing mentorship, and a supportive culture that ensures every team member has the tools needed to succeed.
Responsibilities
Key responsibilities include:
  • Connecting with individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S.
  • Listening to client needs and helping them identify benefit options that fit their circumstances
  • Explaining available programs clearly and professionally
  • Assisting clients through the enrollment process from start to finish
  • Maintaining organized and accurate digital records of client interactions and documentation
  • Providing follow-up support to ensure a positive client experience
  • Participating in team meetings, mentorship sessions, and ongoing training
  • Collaborating with colleagues to share best practices and support team success

This role requires professionalism, integrity, and strong time management while working independently in a remote environment.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and active listening skills
  • Ability to build trust and rapport in virtual conversations
  • High attention to detail and strong organizational skills
  • Self-motivation and accountability in a remote environment
  • Comfort using digital platforms such as Zoom and CRM systems
  • A positive attitude and willingness to learn

Experience in customer service, client relations, consulting, or sales is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with a webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship to ensure every team member is prepared for success. New team members receive hands-on guidance for conducting virtual consultations, managing client relationships, and navigating compliance requirements.
In addition to onboarding, team members participate in ongoing weekly training sessions focused on communication skills, product knowledge, and professional development.
What You Can Expect
Team members enjoy a collaborative remote environment where professionalism, service, and accountability are valued.
Because all consultations are conducted virtually, professionals can work from anywhere in the United States while remaining connected through training, mentorship, and team collaboration.
Many individuals in this role find fulfillment in the combination of meaningful client interaction, continuous learning, and opportunities for career advancement.
Who Thrives in This Role
This opportunity is well suited for individuals who:
  • Enjoy helping others and providing meaningful service
  • Appreciate structure while maintaining independence
  • Communicate clearly and build relationships easily
  • Value professional development and continuous learning
  • Want to work remotely while remaining connected to a team

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. Our organization partners with labor unions, credit unions, and veteran organizations to help families protect their financial futures.
Our remote-first team focuses on service, integrity, and professional growth while providing meaningful career opportunities nationwide.