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Flex Representative Jobs in Michigan (NOW HIRING)

Flex Moving and Storage

Driver (Towing)

Detroit, MI · On-site

$21 - $25/day

Represent Flex's values of professionalism, reliability, and innovation. * Report any incidents or job exceptions promptly to HQ/Operations. Qualifications * Required : Must be at least 21 years of ...

Flex Moving and Storage

Driver (Towing)

Detroit, MI · On-site

$21 - $25/day

Represent Flex's values of professionalism, reliability, and innovation. * Report any incidents or job exceptions promptly to HQ/Operations. Qualifications * Required : Must be at least 21 years of ...

Flex Moving and Storage

Driver (Towing)

Grand Rapids, MI · On-site

$21 - $25/day

Represent Flex's values of professionalism, reliability, and innovation. * Report any incidents or job exceptions promptly to HQ/Operations. Qualifications * Required : Must be at least 21 years of ...

Flex Moving and Storage

Driver (Towing)

Grand Rapids, MI · On-site

$21 - $25/day

Represent Flex's values of professionalism, reliability, and innovation. * Report any incidents or job exceptions promptly to HQ/Operations. Qualifications * Required : Must be at least 21 years of ...

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote Our client, mid-sized ... Competitive pay, holiday bonuses, flex hours, and continuing education

Flex-N-Gate

General Labor

Detroit, MI · On-site

$15.75 - $19.75/hr

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry ... The physical demands described here are representative of those that must be met by an employee to ...

Flex-N-Gate

Process Technician

Detroit, MI · On-site

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry ... The physical demands described here are representative of those that must be met by an employee to ...

Flex-N-Gate

Engineering Intern

Troy, MI · On-site

$16 - $20.50/hr

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry ... Work with manufacturers or field representatives as necessary * Listens effectively to ...

Flex-N-Gate

Environmental Health and Safety Manager

Ionia, MI · On-site

$74K - $101K/yr

Acts as Environmental Management Representative (EMR) with issues relating to ISO 14001 elements ... Research, plan, organize and conduct training programs/seminars for Flex-N-Gate supervisors and ...

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Flex Representative information

What is a flex representative?

A Flex Representative is a versatile employee, often in companies like Amazon, who is assigned to various roles or departments based on business needs. Their primary responsibility is to fill in for absent employees or help out in areas experiencing higher demand. This role requires flexibility, adaptability, and the ability to quickly learn new tasks. Flex Representatives can work in warehouses, customer service, or other operational areas, ensuring smooth business operations. The position is ideal for individuals who enjoy variety in their work and can adjust to changing environments.

What is the difference between Flex Representative vs Customer Service Associate?

AspectFlex RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFlexible schedules, remote or on-site, in retail or service industriesTypically on-site in retail or call centers
Employer & Industry UsageUsed by retail, logistics, and service companies for flexible staffingCommon in retail, hospitality, and customer support sectors

The main difference is that Flex Representatives often have flexible schedules and may work remotely, focusing on customer interactions across various industries. Customer Service Associates usually work on-site with a more fixed schedule, providing direct support to customers. Both roles require strong communication skills but differ mainly in work flexibility and environment.

What are the typical challenges faced by flex representatives when managing fluctuating workloads?

Flex Representatives often encounter varying workloads due to changing customer demands and shifting priorities. Adapting quickly to these fluctuations requires strong time management and the ability to prioritize tasks efficiently. Additionally, Flex Representatives may need to coordinate with multiple teams or departments, which can sometimes present communication challenges. Employers typically provide training and support to help representatives stay agile and maintain high-quality service during peak periods.

What are the key skills and qualifications needed to thrive as a flex representative, and why are they important?

To thrive as a Flex Representative, strong customer service abilities, problem-solving skills, and a high school diploma or equivalent are generally required. Familiarity with CRM systems, point-of-sale software, and scheduling tools is often necessary. Outstanding communication, adaptability, and time management set top performers apart in this role. These skills and qualities are crucial for efficiently addressing customer needs and adapting to changing assignments in dynamic environments.

What are the most commonly searched types of Representative jobs in Michigan?

The most popular types of Representative jobs in Michigan are:

What cities in Michigan are hiring for Flex Representative jobs?

Cities in Michigan with the most Flex Representative job openings:

Flex Representative jobs near you

Customer Service Representative - Automotive Manufacturing

Flex

Coopersville, MI

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary

Summary:

The "Customer Service Representative" will be based in Coopersville, MI, reporting to the Program Manager.

This role will be In-charge of communicating with customers and deal with customer's inquiries.

Responsibilities:

  • Appropriately utilize system applications and resources to accurately and effectively in providing a comprehensive and high-quality services for all customer needs
  • Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution
  • Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers
  • Interpret customer needs, recognize symptoms, causes and solutions.
  • Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed
  • Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension
  • In charge of tracking relevant metrics and drive action items based on results KPIs.
  • Coordinate Orderboard, RMA, CMA, AR, OTD, Sales and Export Process.
  • SOX controls knowledge validation prices, incoterms, terms of payment and agreements.
  • Coordination with the warehouse and logistics area of shipments following the shipping instructions requested by the customer, comprehension incoterms and import of records.
  • Correct follow-up and coordination of the different operational areas involved in the planning of production and delivery of FG of a project, in order to help the client in all their requisitions, exceeding their expectations.
  • Monitoring of customer demand, reception of purchase orders and coordination with material and production control for the manufacture of the models requested as a priority by the customer
  • Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process.
  • Create CMF, MRF and PQR.
  • Involve in CFT, Operations and customer meetings.

Qualifications:

  • Bachelor's degree optional/ideal.
  • 2 years' minimum manufacturing industry work experience in Customer Service-related position. Experience from automotive manufacturing highly ideal.
  • Excellent communication (verbal and written), interpersonal and organizational skills required.

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 06-30-2026 Job Posting End Date 09-04-2026 Job CategoryOperations

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

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