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Virtual Receptionist Jobs in Madison, WI (NOW HIRING)

Mcapplegarden

Receptionist

Madison, WI · On-site

$15.75 - $20.75/hr

-Greet walk in customers -Provide information to the customers -Offer a beverage -Help the customers with the luggage

Familia Dental

Front Desk Receptionist - FULL TIME

Madison, WI · On-site

$15 - $19.50/hr

Job Type Full-time Description Our Madison clinic is looking for a full-time Front Desk Receptionist to join their team! The ideal candidate is friendly, professional, and excels at multitasking in a ...

Shopko Optical

Office Assistant/Receptionist

Sun Prairie, WI · On-site

$16 - $21.25/hr

OSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that ...

Shopko Optical

Office Assistant/Receptionist

Madison, WI · On-site

$16.75 - $22/hr

OSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that ...

Shopko Optical

Office Assistant/Receptionist

Portage, WI · On-site

$17.50 - $23/hr

OSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that ...

Shopko Optical

Office Assistant/Receptionist

Janesville, WI · On-site

$14.75 - $19.25/hr

POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects ...

Shopko Optical

Office Assistant/Receptionist

Madison, WI · On-site

$16.75 - $22/hr

POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Madison, WI

Virtual Receptionist information

See Madison, WI salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual receptionist in Madison, WI is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Madison, WI?

The most popular types of Receptionist jobs in Madison, WI are:

What are popular job titles related to Virtual Receptionist jobs in Madison, WI?

For Virtual Receptionist jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Madison, WI look for?

The top searched job categories for Virtual Receptionist jobs in Madison, WI are:

What cities near Madison, WI are hiring for Virtual Receptionist jobs?

Cities near Madison, WI with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,345 per year, or $18 per hour.

Concierge | Front Desk | Receptionist | Guest Relations

Heritage Senior Living

Middleton, WI • On-site

$15.50 - $19.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Heritage Senior Living (Wisconsin) rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Concierge | Front Desk | Receptionist | Guest Relations | Part-Time

Heritage Senior Living | Middleton, WI

Schedule Overview:

Tuesday / Thursday & Every Other Weekend

Heritage Senior Living is exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!

Why you should join Heritage:

  • **Immediate Pay – on-demand access to your pay as you work**
  • **Flexible Scheduling**
  • **Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program**

What makes a Concierge successful?

  • Caring and compassionate attitude with true concern for people
  • Strong customer service focus; ability to work discreetly in resident and guest areas
  • Ability to work collaboratively as part of a team; work independently with limited supervision
  • Ability to multitask and answer multi-line phone system
  • Experience with hospitality, receptionist, lobbying, is tech savvy, and has used Outlook and Microsoft suite programs

Responsibilities:

  • Great, assist, and provide customer service to residents, families, visitors, and staff
  • Maintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely manner
  • Assist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientations
  • Maintain comfort, privacy, and dignity of our residents

Requirements:

  • Ability to speak, read and write English
  • High school diploma, GED, or 1-3 months related experience or training preferred
  • Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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