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Virtual Receptionist Jobs in Madison, WI (NOW HIRING)

Jetro Holdings, Inc

Receptionist

Monona, WI · On-site

$15 - $15.50/hr

Receptionist Company: Jetro / Restaurant Depot Location: 6950 Gisholt Drive, Monona, WI 53713 Job Type: Full-time Sector: Warehouse Team Member - Non Union Compensation: $15.00 - $15.50 JOB DETAILS ...

Oak Park Place

Receptionist

Madison, WI · On-site

$15.75 - $21/hr

The Receptionist responsibilities include: * Displaying a high level of customer service * Greeting visitors and family members * Answering telephone calls and routing them to the proper locations

Insight Global

Receptionist

Madison, WI · On-site

$18 - $21/hr

Required Skills & Experience: - Experience working as a front desk coordinator, receptionist, concierge, or in the hospitality industry - Strong customer service and interpersonal skills - Self ...

Edgerton Care Center

Receptionist

Edgerton, WI · On-site

$16 - $18.76/hr

Position : Full-time Receptionist Location : On-site at Edgerton Care Center Edgerton, Wisconsin Schedule : Monday - Friday Job Summary : The Receptionist serves as the first point of contact for ...

Bergstrom Auto

Receptionist

Madison, WI · On-site

$15 - $18/hr

Part Time Receptionist Bergstrom Chevrolet of Madison At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

BERGSTROM MADISON CHEVROLET

Receptionist

Madison, WI · On-site

$15 - $18/hr

Part Time Receptionist Bergstrom Chevrolet of Madison At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

WILDWOOD FAMILY CLINIC

Medical Receptionist

Madison, WI · On-site

$16.75 - $20.25/hr

The Clinic Receptionist at WILDWOOD FAMILY CLINIC is responsible for providing exceptional customer service and administrative support to ensure smooth operations within the clinic. This role serves ...

BERGSTROM AUTO

Receptionist

Madison, WI · On-site

$15 - $18/hr

Part Time Receptionist Bergstrom Chevrolet of Madison At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Madison, WI

Virtual Receptionist information

See Madison, WI salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual receptionist in Madison, WI is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Madison, WI?

The most popular types of Receptionist jobs in Madison, WI are:

What are popular job titles related to Virtual Receptionist jobs in Madison, WI?

For Virtual Receptionist jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Madison, WI look for?

The top searched job categories for Virtual Receptionist jobs in Madison, WI are:

What cities near Madison, WI are hiring for Virtual Receptionist jobs?

Cities near Madison, WI with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,345 per year, or $18 per hour.

Receptionist PartTime and FullTime at Noel Manor

Park Vista Senior Housing Management, LLC

Verona, WI • On-site

$14 - $16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

At Park Vista, we believe it is an honor and privilege to care for those who once cared for us. Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for a Receptionist to join our amazing team and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency. Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.

JOB TITLE: Receptionist

WORKER CATEGORY: Full-Time

RECEPTIONIST BASE WAGE: $14.00 - 16.00 per hour

RECEPTIONIST BENEFITS:

  • Paid Time Off (PTO)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k after one year of employment

RECEPTIONIST ROLES & RESPONSIBILITIES INCLUDE:

  • Answer all incoming calls courteously and professionally
  • Answer all incoming door rings and direct visitors
  • Check building / front desk voicemail daily and relay messages
  • Take appropriate messages from callers/families/residents – date/time, from, to, message, callback number, etc.
  • Manage common area reservations, calendar, and prep for upcoming events (accommodations & accompanying sheet) – notify Director team
  • Manage transportation requests and schedule log – take requests, fill out slips, add to calendar, communicate to transportation as needed
  • Assist in organization of office area – check office supplies, order new ink/toner for printer, report items needing to be reordered, unpack supplies and restock
  • Input work orders into work order system
  • Manage sign in/out for residents and guests (ensuring screening is complete)
  • Deliver all packages / mail at front desk area/front vestibule to resident rooms
  • Perform clerical duties as requested – photocopying, faxing, filing, collating, mailing

A Complete Receptionist Job Description Provided Upon Hire

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