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Virtual Receptionist Jobs in Tennessee (NOW HIRING)

Garza Law Firm, PLLC

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

The Receptionist keeps the Firm's client needs in the forefront and works closely with the Firm ... Coordinate conference calls or virtual meetings. * Administrative and Operational Support: Leverage ...

Jacky Jones Ford of Sweetwater

Receptionist

Sweetwater, TN

$12.75 - $16.75/hr

Receptionist Jacky Jones Ford of Sweetwater is seeking Receptionist to join our team. Our dealership has an outstanding reputation in the area for honesty, professionalism and treating our customers ...

Jones Motor Company Inc

Receptionist

Humboldt, TN · On-site

$14.25 - $18.75/hr

A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone ...

Jacky Jones Ford of Sweetwater

Receptionist

Sweetwater, TN

$12.75 - $16.75/hr

Receptionist Jacky Jones Ford of Sweetwater is seeking Receptionist to join our team. Our dealership has an outstanding reputation in the area for honesty, professionalism and treating our customers ...

Jacky Jones Ford of Sweetwater

Receptionist

Sweetwater, TN · On-site

$12.75 - $16.75/hr

Receptionist Jacky Jones Ford of Sweetwater is seeking Receptionist to join our team. Our dealership has an outstanding reputation in the area for honesty, professionalism and treating our customers ...

Lifepoint Health

Receptionist

Brentwood, TN · On-site

$15 - $19.75/hr

More about our team The Receptionist will provide administrative support to the HSC as well as ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Receptionist

Brentwood, TN

$15 - $19.75/hr

More about our team The Receptionist will provide administrative support to the HSC as well as ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Encompass Health

Receptionist

Nashville, TN

$15.25 - $20/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

21st Mortgage Corporation

Receptionist

Knoxville, TN

$15 - $19.75/hr

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member ...

Lithia & Driveway

Receptionist

Knoxville, TN · On-site

$13 - $17/hr

Responsibilities As a Receptionist you will be responsible for providing professional, courteous and exceptional service to all customers. The front desk receptionist plays a key role in maintaining ...

Lithia & Driveway

Receptionist

Knoxville, TN

$13 - $17/hr

Responsibilities As a Receptionist you will be responsible for providing professional, courteous and exceptional service to all customers. The front desk receptionist plays a key role in maintaining ...

21st Mortgage Corporation

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member ...

Lithia Motors, Inc.

Receptionist

Knoxville, TN · On-site

$13 - $17/hr

Responsibilities As a Receptionist you will be responsible for providing professional, courteous and exceptional service to all customers. The front desk receptionist plays a key role in maintaining ...

21st Mortgage Corporation

Receptionist

Knoxville, TN · On-site

$15 - $19.75/hr

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member ...

21st Mortgage Corporation

Receptionist

Knoxville, TN

$15 - $19.75/hr

Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member ...

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Virtual Receptionist information

See Tennessee salary details

$8

$16

$22

How much do virtual receptionist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for virtual receptionist in Tennessee is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Tennessee? The most popular types of Receptionist jobs in Tennessee are:
What are popular job titles related to Virtual Receptionist jobs in Tennessee? For Virtual Receptionist jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Tennessee look for? The top searched job categories for Virtual Receptionist jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Receptionist jobs? Cities in Tennessee with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Tennessee as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,634 per year, or $16.2 per hour.
Receptionist

Receptionist

Garza Law Firm, PLLC

Knoxville, TN • On-site

$15 - $19.75/hr

Other

Posted 11 days ago

Job description

Description

The Garza Law Firm's Receptionist position is an entry-level position managing the front desk operations, handling incoming calls, and greeting clients in the lobby. The Receptionist keeps the Firm's client needs in the forefront and works closely with the Firm Administrator by excelling in multitasking, problem-solving, and creating a superior client experience while maintaining confidentiality and professionalism. The position requires empathy, respect, and confidentiality when speaking to anyone that calls or visits the firm. The position interacts with all personnel and divisions of the firm.


The Receptionist position does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis.


Requirements

Responsibilities

  • Client Interaction and Service:  Warmly greet clients, assess their needs, direct them appropriately, offer refreshments, and notify attorneys, while actively listening, providing initial firm information, and resolving inquiries with empathy to deliver a personable, efficient service experience that emphasizes a 'relationship-first' brand.
  • Phone and Communication Management: Efficiently manage high-volume calls on multi-line systems, screen and route calls, handle voicemails, respond to inquiries with a pleasant demeanor while maintaining confidentiality. Coordinate conference calls or virtual meetings.
  • Administrative and Operational Support: Leverage software like Filevine, Lead Docket, and Outlook to look up client information, perform data entry as needed, and file and manage documents per legal privacy standards. Maintain a tidy lobby, assist mail and supplies as delivered, and assist with legal assistant and paralegal tasks as requested.
  • Compliance and Problem-Solving: Uphold confidentiality and ethical standards, resolve minor operational issues like scheduling conflicts, and collaborate on process improvements to enhance efficiency and client satisfaction.

Work Experience

Required

  • 1-2 years of receptionist or administrative experience, ideally in a law firm.
  • Proficient with Microsoft 365 Suite applications, including but not limited to, Outlook, Word, and Teams.
  • Experience talking on the phone regularly and corresponding through email with a professional and confident tone.
  • Excellent communication, multitasking, and attention to detail in high-pressure settings.
  • Professional appearance.

Preferred

  • Familiarity with legal software (e.g., Lead Docket, Filevine) a plus.
  • Basic knowledge of legal terminology.

Education / Certifications / Other Qualifications / Success Traits

  • Required: High School Diploma
  • Confidentiality of client information and cases.
  • Punctuality and the ability to demonstrate schedule adherence.
  • Willing and able to work in a high call volume work environment for long periods of time during a typical work schedule.
  • Familiarity and experience with Microsoft 365 products.
  • Ability to type and talk with clients, while capturing important information required to effectively summarize details.
  • Effective written and verbal communication appropriate for a professional work setting.
  • Ability to show empathy with situational awareness regardless of the nature of their call or visit. Favors curiosity over judgement.


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